Everyone there did a great job. The fellow who helps hook up the trailers is always on top of his game and knows everything he needs to know. That is extremely helpful.
HUNTER A
Customer Reviews for Winger Trailer Sales
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Great service and very friendly and helpful and will use location again
THOMAS MThe driver side seatbelt didn’t work luckily we weren’t in an accident or I didn’t get pulled over for a ticket very unsafe
TAMARA LIt was so easy to drop off our trailer at this location. The staff was very pleasant and helpful.
JIM VFabulous staff, very friendly! I will come back to Winger Trailer Sales for my next U-Haul rental!
DARRYL CGreat experience.
KEVIN JTheir lot needs to be better organized and less ‘cluttered’.
JENIFER SNa
TONIA MI had a great experience! Everything went smoothly from check in to check out. Incredibly friendly staff. I would happily recommend to family and friends.
JON CWinger is the absolute BEST U-Haul dealer I have ever been served by!! They are friendly, knowledgeable and accommodating!
GINNY EYes my sixth time renting from the Wingers
REGEANA DEvery aspect of our experience was excellent. Would highly recommend this Uhaul business
SCOTT Sgreat rental, as always!
JULIE DThe owners were very friendly and good to work with. Will rent from them again when needed.
CLAUDE EVery friendly. Great customer service!
ANDREW TUnable to complete online return due to poor phone signal, but staff able to complete for me with no problem
KAREN SThe guy who works outside always does a great job.
HUNTER ANothing with the Troutville, VA location. We did have an issue with a parking light being burnt out, but they were quick to fix it. They've been very helpful and courteous throughout the rental process.
David SThis independent dealer really demonstrates excellent customer service.
MICHAEL AFantastic customer service!! Highly recommend them. Would use them again!
FRANK SI have used many U-Haul locations in the past however this one was the very best. Janet Winger and and her son, Jason, were the most knowledgeable, friendly and helpful in any location I have ever dealt with. Their customer service was exceptional. When I should need any other service they offer I will drive to this location due to the quality of service they give.
DEBORAH HCrooks
Zoe BFriendly help and and assistance in hooking up trailer. I'm a handicap veteran . I would recommend this U-Haul to my own family and friends.. P.S. I have moved over 20 times in my military service.
Luana HVery nice place,very nice lady I talked to. Easy return. Would recommend
joyce tPersonnal here were very friendly and explained everything about the rental
Walter KGas tank was below a 1/4 of a tank which was a surprise.
Lindsey MAppreciate the professional service!!!
Rosanne LEverything was great! No improvement needed.
Timothy MEasy, affordable,and service was more like you would get from a good neighbor, maybe a friend!
Michael BThe entire experience of rental & return was great!
Garland MThe bulk of the staff were some of the most helpful and most friendly people I've been around in a long time!
Kelly BYou don't need to improve on anything service was excellent I would highly recommend you to everyone keep up the great work
Brenda AIn the past 20 yrs plus of using UHaul thus was one of the best if not the best location I have used. Usually I am waiting for something to go wrong with uhaul and it usually does but his time it did not. I would recommend this location to to anyone and would use it again if at all possible. Great team running it!
Donald TVery satisfied. Good customer service.
Constance MGood experience and knowledgeable staff. The truck I rented had 134 800 miles on it. Not so much on the local dealer but I thought a negative reflection on U-Haul.
Fred Jgreat rental experience as always !!!
JULIEDAWN MGreat location and very nice customer service.
Walter CHave staff to unhitch trailer readily available
Donald NSuper friendly folk to deal with
Alan LFriendly and helpful
Christin GBest U-Haul location I've ever used.
MARTIN Wvery small with minimal parking, dark, no helpful signs or markings, ditch near entry
Beth PPut some grips on the tailgate!! My friend took a very bad fall from it because it was wet and had no grips on it!!
ricky cGreat place to rent equipment. They are extremely knowledgeable and helpful. We have rented from them numerous times and always a positive experience. Highly recommended them.
ROBERT SVery friendly staff. Easy access to location. Good variety of vehicles
Charles AThe location and proprietor were fine. My overall experience with U-Haul were TERRIBLE!
Pamela TQuick experience, kind people.
Kevin SVery helpful.
Christopher PService was great. The people there in troutville Va was excellent
KEVIN SThe lady working the desk was very friendly and nice, the young man instructing us on the vehicle very rude and not customer service friendly
CHRISTOPHER SSo I spent 4 hours on the phone trying to find a simple truck and trailer, ended up having to drive 30 miles to get it and then 30 miles back to the cabin to pickup the vehicle to was taking home so apparently that 60 miles there wasn't accounted for and I had to pay extra after returning everything. Also returned truck on the exact amount of fuel I took the truck with and got charged a fuel charge. They said it was 3/4 full when I got the truck and it was slightly under 3/4 full, so I returned it the same way I found it. I've never had issues like this with uhaul and I use you guys pretty often, definitely will not be using again. Got charged an extra $75 after having to spend 4 hours on the phone to find a truck and trailer when there were about 20 locations within 15 miles on me. Very disappointed.
Robert DReally pleasant return experience. Super easy and was lovely to talk to some locals about the area as we are moving here. Loved the return place
ADAM MExcellent customer service
Kyle OLike this location always
Michael WThis location is very convenient and we like to support local family-owned businesses.
MICHAEL WAwesome experience wii be using you often
DAVID GVery easy drop off.
Paula WAll the folks at Winger trailer sales (50293) Was very helpful and very friendly. I have used UHAUL a lot but this place is the best all around perfect service. I will tell everyone else to use Winger. Merci.
Tommy MThe staff was very friendly and knowledgeable
Rebecca HThe Wingers are the nicest folks, best Uhaul experience I have ever had.
Jim BThe drop off location was a delight to deal with. Great people.
David SThe workers at the U-haul neighborhood dealer in Troutville, VA are amazing people and are very helpful! Would highly recommend them to anyone trying to get a U-haul within the area. They treat you like family!
Alexander A