The man I had to deal with was rude, I was standing at the counter and he said he had to go look at the u haul. I just stood there because he never said I had to go, he started to walk away and looks at me and said "I need you to skidaddle" why would you talk to a customer that way? He could have said you will have to come out here with me. He also never offered me to get gas in the u haul or get charged a fuel fee. I went 7 miles there is absolutely no way that was $28 in gas. He told me I would even get some money back, but Instead I got charged again. Online when I booked it said it was going to be $56 due upfront I got there and he said $79 but never said why? Then I had him my debit card and he called it a gift card? And then my total went to $100 because of my card? So unhappy, he didn't communicate well at all.
Kristian P
Customer Reviews for Winters
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
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I was charged for a dolly that I didn't receive. I was told to go to another dealer and get one. I was charged a second time. I was given a rental that was running on fumes. I returned it with the same amount and was charged $15,5 for 3 gallons of gas, which was a slap in the face. It should have had at least 1/4 tank of fuel to begin with. I WILL NOT BE RENTING FROM THIS LOCATION EVER AGAIN!
Jason C