Was very disappointed to find out when we arrived at our destination to find out there was no ramp thing like on the other trucks to utilize for walking up/down to load/unload items. Being I have health issues It was very disheartening but other than that things were as expected.Christina R.
Customer Reviews for Wise Buys
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
New Haven, MI 48048
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 10h am à 6h30 pm
- Sam : 10h am à 4h pm
- Dim : 10h am à 2h30 pm
Heures d'ouverture spéciales
- 12/23/2021: Fermé
- 12/24/2021: 10h00 am à 3h00 pm
- 12/25/2021 - 12/26/2021: Fermé
- 12/31/2021: 10h00 am à 3h00 pm
- 1/1/2022: Fermé
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Paul P.
Very good crew That got me hooked and on my way quickly. Great service!!!!!Richard B.
Le client n'a pas laissé de commentaire.Victor R.
Good job! Keep up the good work.Shawn A.
Le client n'a pas laissé de commentaire.Brian C.
Le client n'a pas laissé de commentaire.TERRENCE F.
Drop off was quick, easy and I was taken care of immediately but a very nice man, I am sorry I didn't catch his name but he unhooked the auto transporter for me and took great care of me. Thank you - Jeff - New Baltimore MIJEFFREY LEE W.
Le client n'a pas laissé de commentaire.Theresa B.
Le client n'a pas laissé de commentaire.ARDELLE ANN K.
Le client n'a pas laissé de commentaire.Mark P.
Le client n'a pas laissé de commentaire.Alexander T.
Le client n'a pas laissé de commentaire.GORDON JAY L.
Le client n'a pas laissé de commentaire.Dennis J.
Le client n'a pas laissé de commentaire.Jack E.
Le client n'a pas laissé de commentaire.Bryan J.
Waher fluid was empty.ROBERT F.
Le client n'a pas laissé de commentaire.David C.
Le client n'a pas laissé de commentaire.Robert T.
Le client n'a pas laissé de commentaire.DANIEL WILLIAM R.
Customer service was great..too much play in the steering wheel..horrible to driveEVA MAIRE C.
Le client n'a pas laissé de commentaire.VERANDA YVETTE R.
Le client n'a pas laissé de commentaire.Susie C.
Le client n'a pas laissé de commentaire.rosemary W.
Le client n'a pas laissé de commentaire.jake R.
Le client n'a pas laissé de commentaire.tamiko Y.
They were understanding and accommodating and willing to assist with all of my moving needs. This was important because my family was moving long distance, from Michigan to the Charleston SC area, around 1000 miles, and your personal belongings are important.GREG C.
Le client n'a pas laissé de commentaire.JOHN D.
Le client n'a pas laissé de commentaire.Craig W.
Le client n'a pas laissé de commentaire.Chad B.
Le client n'a pas laissé de commentaire.WILLIAM TELL A.
Le client n'a pas laissé de commentaire.Crystal R.
Le client n'a pas laissé de commentaire.AMBER NIQUOLE K.
Very kind and helpful!!ANN H.
Le client n'a pas laissé de commentaire.Paulamarie G.
Best service ever - thanks Sandra for exceptional support! Above and beyond!!KIMBERLY C.
The outside was clean. The people there were very nice. The place needed a lil tidying, but the people were very helpful and a pleasure to talk to ( : the kind of people that make your day with their kindness.DANIELLE LYNN K.
Le client n'a pas laissé de commentaire.Michele F.
Le client n'a pas laissé de commentaire.Denise K.
Never got security deposit back yet three days laterJustin M.
Le client n'a pas laissé de commentaire.Markanthony F.
Le client n'a pas laissé de commentaire.LaDean P.
Everything was taken care of in an excellent manorPatrick F.
Le client n'a pas laissé de commentaire.William S.
Le client n'a pas laissé de commentaire.Madeline W.
Le client n'a pas laissé de commentaire.CONNIE LAVETTE M.
Le client n'a pas laissé de commentaire.ELAINE ELIZABETH S.
do NOT trust the UHaul website. Just go to Wise Buys direct to reserve the truck/tailerDAnne O.
This neighborhood place took good care of. The place I went to pick up my truck along with my crew of movers gave away my truck that UHaul corporate arranged for me the day before. I certainly didn't agree to forfeit my arranged truck. I was very outraged by their actions. I realize the discounted rate corporate arrainged wasn't in their interest to keep, so getting full rate was more inline with their interest. I will definitely consider other options in future my concerns may become expressed through social media. Please correct your policy of giving away vehicles. If that means charging for no-shows then that's the worldly accepted practice for no-shows.Kirt C.
I had to pay for 2 extra days because it would have cost me 3 times as much to drop it off 1 wayjoe M.
Very friendly, easy-going staff. Helpful gentlemen that hooked my trailer up was super informative and respectful. I thoroughly enjoyed my servicetyara H.
Very helpful, professional, and friendly folks. I will be back!Philip B.
state gas tank sizeMichael H.
Always friendly and helpful customer service. Will continue to rent from this location!CONNIE LAVETTE M.
Good experienceJason H.
Le client n'a pas laissé de commentaire.PATRICK M.
Guys were helpful and checked it over. The trailer worked as advertised. MerciJulie H.
I have had many rentals and always choose and reccommened Wise Buys!EDWIN GEORGE R.
My biggest problem is the trailer lights did not work properly. My wife and son picked up the trailer and didn't think to check them. I know they are under staffed but usually someone comes out a helps hook up and check, which they didn't do.Mike S.
Le client n'a pas laissé de commentaire.Edward R.
Printed documents when picking up and explaining the drop off procedure if the place is closed; I was charged an extra day because this information was not available to me and I had to drive back home to look it up on line which caused the trailer to be late and an extra days charge.Michael C.
Easy in and easy out. Great friendly people to deal with. Very satisfied. Keep up the good work.MATTHEW FRANCIS O.
Have a person working during the hours you say you are open.Dominic G.
Le client n'a pas laissé de commentaire.SALLY LOUISE W.
Le client n'a pas laissé de commentaire.Christopherpaul H.
Le client n'a pas laissé de commentaire.Steven N.
Le client n'a pas laissé de commentaire.Michael B.
Good guys.Todd B.
Le client n'a pas laissé de commentaire.Jody N.
I did self check in. The cab of the truck was very dirty. I was not happy but did not have the time to worry about it. Once I got checked in and turned on the engine the engine light was on and when I looked up I noticed the windshield was cracked. I had to call roadside and get them to set up a switch out 10 miles away.Steven G.
Le client n'a pas laissé de commentaire.Larry B.
Drop off was not explained. But when I call they were helpful and handled the situationSue N.
Le client n'a pas laissé de commentaire.don S.
Install back-up cameras on trucks.Joseph M.
Le meilleurjohn K.
Le client n'a pas laissé de commentaire.Gary B.
Le client n'a pas laissé de commentaire.James A.
Tried to give me a dirty truck. The wipers were broken, the windshield was filthy, Mud and dirt all over the inside and road salt smeared all over the inside of the trailer. When asked about getting a different truck they told me that they didn't have anything else. They then gave us a different truck to use and asked if we could bring it back to them even though we were renting for a one way- across state rental. They had poor customer service. Would not rent there again.Jeremy J.
Le client n'a pas laissé de commentaire.steven V.
Le client n'a pas laissé de commentaire.Kimberly B.
Did not receive my moving blankets and ordered! Truck was filthy!CARLA B.
Le client n'a pas laissé de commentaire.ILENE G.
Easy truck rental process here.marshall D.
I was able to pick up the u-haul with no issues, and provided them the info needed (They do need to get a copy machine to make a copy of your license instead of taking a picture of the license on their phone for their records. I indicated "average" due to the inside being a messy due to being connected to a resale shop, and some inappropriate conversations happening in ear distance that I could hear. But the pick up and drop off of the u-haul was very easy, the 2 different women that I had to deal with were very pleasant, and efficient. On the weekends (and Friday's are considered the weekend) you do pay per mile, so if you have to move, try and move during the week - that is the only downfall - not really knowing the miles you'll drive the truck for the move to and from the u-haul shop, and having to be charged the difference from when they originally put a hold on your credit card.colyn W.
Le client n'a pas laissé de commentaire.Matthew R.
Le client n'a pas laissé de commentaire.Oresa F.
Le client n'a pas laissé de commentaire.Danielle B.
Thanks for all the help...!! Randy McCoyRandal M.
Actually, I found my experience to be very enjoyable. Everyone was professional and quite pleasant.Hershel B.
Le client n'a pas laissé de commentaire.Natalie H.
I reserved a 26' truck 2 months prior to my move date, I called 1 week before my mo e date to ensure I still had my reservation. I called 2 days before just to make sure as i had a team of about 12 coworkers and friends coming to help me move. When I showed up , the manager told me that he didnt have my truck and I could have a gift certificate instead. There were at least 2 other 26' trucks on the lot along with a few 20' trucks. I asked why I cannot get one of those as I am here first and he said those are reserved for other people who will pick them up later. I asked to speak to a manager, he - Jake said he was the manager and there was nothing he could do. What is the point of making reservations if they arent going to be held?andrew K.
Le client n'a pas laissé de commentaire.Richard P.
I do not like the cell phone interaction or having to take 2 photos and upload them. However it could be worse.Jeremaih L.
Very friendly and helpful.William K.
Le client n'a pas laissé de commentaire.Linda H.
Le client n'a pas laissé de commentaire.David S.
Le client n'a pas laissé de commentaire.Renee D.
Le client n'a pas laissé de commentaire.Benjamin O.
Le client n'a pas laissé de commentaire.Lisa B.
Le client n'a pas laissé de commentaire.Carrie H.
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