Le client n'a pas laissé de commentaire.
ANDRES G.
Customer Reviews for Wits Auto Repair Inc
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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The staff's and the assistant was friendly and curtius and helpful.
perry L.Accuracy of mileage and fuel
MIKE S.Truck was dirty upon pickup with dried mud and oil residue, which appeared to be from 55 gal drums. Had to clean out myself prior to using. Also, driver side window crank was broken. Wouldn't use this location again.
JORDAN P.Great Service
Alan W.The only thing that would have been helpful is a quick orientation to all of the controls. I forgot to ask, and then had to search for the windshield wipers, a way to adjust the side mirrors (which I couldn't find), a gas tank latch (which I realized didn't exist from the cab) etc. Otherwise it was an easy, fast experience with good communication from the woman at the front desk and an easy key drop return.
Lauren K.everything was satisfactory
GRACE P.Works well. Staff is friendly.
Robert F.Great job
Mohamed H.I had a very pleasant experience with the associate helping me with my trailer rental. The other associate in charge of hookups was fast and thorough as well. All around great experience and I will be recommending them in the future.
JAMES C.Maintain excellent customer service at check in.
celso B.Bien
SALIM M.Was not advised that location closed at 4:00. Staff at repair shop told me to come back in the morning. Never interacted with Uhaul staff.
Lisa W.The girl in the office was very patient, helpful, and went out of her way to expedite my order. This was a very pleasant experience. Merci.
ben O.The ladies at the front were professional and nice. Very pleasant experience
Michele M.Great service and friendly staff. Highly recommend. Honest and no BS. Thanks Wits!!!
Eric C.Great service
harmanjot S.The self-checkout is a deal breaker there's no Wi-Fi on the property and it's very difficult to connect to be able to check out it took me 45 minutes to check out because of this to try to get a signal
NICOLE C.Get equipment closer to customer. Have satellite sites better stocked with accessory parts needed.
vicki P.An item that I reserved online was not available in store though I booked it weeks in advance.
Pratima M.Trying to fill tank to same spot u picked it up is difficult. It should be rented with full tank and refilled before returned. Smelled like garbage was stored in truck and mud all over. Would not rent from there again.
eugine L.Owner of Wits auto repair was really great, truck was warmed up and ready to go. Great service.
GEORGER JR G.Everything was ideal
EDWARDC S.Great service
Raymond K.I drove 27 miles and replaced 3 gallons of fuel and was still charged for fuel. I feel like I was inappropriately charged for fuel
SALVATORE JR Z.Excellent customer service
RONALDJ M.Smooth and pleasant. Would use this location again.
WENDYANN F.Safety chains on the trailer have previous wear due to dragging and need to be replaced.
GEORGEFREDERICK S.The uhaul aspect of the business if time and hassle free, I decided to have some work done on my truck while I rented theirs, so far I have spent $250 on a tool to do a factory approved repair, that they were going to do with an incorrect procedure. Every mechanic I know knows about this problem and the factory approved repair method. I can only hope it is done properly.
Lawrence B.Can had crumbs on both front seats tissues in back of cargo area. During covid 19 times van should be cleaned proper between uses
JAREDM G.this was not the location i was scheduled to pick up i drove almost 1 hour out of my way. when asked to drop off in New Windsor U haul said no. I will be looking for other companies to deal with in near future
THOMASS S.Office staff person very helpful and professional.
LINDAJ R.Nothing. Everything was ready and set up when we got there. Thank you it made towing my car from New Jersey so much easier and will definitely use again and recommend to friends/family
REBECCA R.Your roadside assistance towers suck , lil' Pete's recovery in katonah. I had a blow out on 684 and a random tow truck forced me to take the truck , very unprofessional
PAUL K.Don't make any changes yet
MURPHYG JR B.Rien
ALFONSOF O.Perfect
Laura B.Friendly and courteous customer service. Nice customer oriented support team.
Shahid J.FAst And easy
DAVIDA Y.Staff was friendly and helpful
RICARDOA P.The staff at Wits was great - always helpful and always pleasant. I will go back and highly recommend them to others.
PATRICK M.The over the phone pickup and return process is too time consuming, error prone and confusing .
JONATHAN H.Provide better computer access to reservation info, so the pick-up time is shorter.
Joel B.Dirty cabin. Otherwise served it's purpose.
JOSE C.The woman in the office are so nice snd helpful.
MICHAELDOMINIC W.Friendly, Fast and easy rental and return!
Miguel D.Customer Service at Witt's was off the chart amazing!!!!!
LINDAS H.I really cannot think of anything. From the moment I arrived to the moment I left with my rental I was treated very well. The woman was very polite and professional and answered all of my questions and concerns. I was very pleased with the service.
DWIGHTR D.