Évaluations des clients Wood Finisher's Source

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Wood Finisher's Source

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mary W.
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We were greeted at the door, the entire process took only a few minutes and we were on our way.

James H.
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Le client n'a pas laissé de commentaire.

James L.
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At the last minute the location to pick up the truck was changed, we made this reservation a long time in advance, which cost us an extra 30 dollars in Uber, we were supposed to pick up the truck at 8, the offices did not open until after 9 in the morning, an hour and a half lost.

David M.
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Le client n'a pas laissé de commentaire.

JUSTIN J.
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Le client n'a pas laissé de commentaire.

JERRI P.
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Le client n'a pas laissé de commentaire.

Richard G.
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The young man that processed my reservation, was very courteous and professional.

WILLIAM G.
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Easy in and easy out. Better signage would help this location at Sunnyvale. I will rent there again as needs arise.

Stephanie G.
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Did not get the dolly

RICHARD T.
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Le client n'a pas laissé de commentaire.

CHANNIE B.
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Le client n'a pas laissé de commentaire.

THOMAS C.
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Le client n'a pas laissé de commentaire.

Benjamin R.
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Le client n'a pas laissé de commentaire.

Angela M.
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Le client n'a pas laissé de commentaire.

ISRAEL G.
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So far it's all great, I left the truck parked as indicated and did the online return, which was easy and convenient. The only think I noticed is that I paid partially at the store when I pick up the truck and then the app charged me the whole thing again after I completed the return, I hope I don't get a double charge. Other than that, the staff was courteous, the process was easy, and the return was convenient. Thank you guys!!

Dana F.
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Le client n'a pas laissé de commentaire.

MATTHEW R.
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Le client n'a pas laissé de commentaire.

Hannah S.
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Le client n'a pas laissé de commentaire.

Carter S.
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It is not an air conditioned building located inside of another business and the person working there acted like I was a nuisance for being there.

Richard G.
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Le client n'a pas laissé de commentaire.

David E.
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Le client n'a pas laissé de commentaire.

Amanda F.
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We dropped the keys in a after hours box and assumed that's where to park it. There was no clear instruction where to return it during after hours periods. Especially since the normal area was locked. Make it more clear

Denise E.
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Le client n'a pas laissé de commentaire.

raul J.
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Le client n'a pas laissé de commentaire.

William D.
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Great experience easy to communicate with employees

Robert M.
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I rented a car transport trailer at this location. It was provided to me with a badly worn tire which was worn down entirely through the tread at one place. They could not change the tire, but instead directed me to another location significantly out of my way. I made the trip with the tire and was, fortunately, lucky to make it without a blowout.

LaShawna K.
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Le client n'a pas laissé de commentaire.

luis R.
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I was given a bent trailer that towed to the right. On the next lane over due to some previous damage. I had a horrible time almost hit another vehicle due to the trailer being so out of center.

james F.
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Inside of trailer wasn't clean. I had to sweep out dried up mud. Otherwise customer service was good.

Michael C.
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The u haul systems are antiquated. It took me longer to get thru their process for a appliance trolly than it took to use it for my purpose. The location was excellent and both pick up and drop off people were very nice.

anthony E.
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The $19.99 a day is misleading of course. It's meant to be, meant to get you in the door. It works. The 0.99 cents a mile charge is too excessive. 0.75 cents per mile would be more acceptable and in line and U-Haul would still make a very healthy profit on the newer trucks. The truck's odometer moved faster than my cell phone odometer app, by almost 25%. So, one of the two is wrong, who's do you think it is??? 46 miles total, returned it within 3 hours of renting it, with gasoline I replaced my total charge was $95. You tell me if this was a good deal.

Charles B.
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Thank you

ROBERT M.
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The U-Haul dealer had quite a bit of trouble with filling out the form on the U-Haul site because of all the built in excesses of the site the company has created. This led to, among other things, him having to fill in all sorts of technical information on my pickup that was to pull the trailer, including wheelbase, overall width and height, and much more. Information that was totally useless since my pickup is a Toyota Tundra which is listed among the approved tow vehicles. U-Haul has become too top heavy with IT and corporate people to be effective and efficient. Although I had to wait for an extended time for the dealer to fill out the screens to the site's satisfaction, I give him 5 stars. U-Haul as a company, however, gets only 2 stars. On second thought,, possibly fewer.

Vickie L.
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They charged me for things that didn't happen. They said I returned the truck a day late but I turned it in the same day I rented it. Then there is a $45 charge for gas or something that is also false. So in total they charged me an additional $95 which I should not have been billed for.

Gordon V.
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Third time I've used this facility. Always courteous and friendly. Thanks.

Alan D.
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Le client n'a pas laissé de commentaire.

JORI D.
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Le client n'a pas laissé de commentaire.

michelle M.
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Le client n'a pas laissé de commentaire.

Jack U.
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Le client n'a pas laissé de commentaire.

Vincent W.
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N/A

Gaylon K.
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Update your computer systems for more reasonable response time.

Freeman L.
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Le client n'a pas laissé de commentaire.

ChrisSusan P.
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Le client n'a pas laissé de commentaire.

SHELDON I.
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They are great, friendly. Excellent customer service.

Sherrie W.
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i didnt have a problem with the location, i had a problem with u-haul they told me my truck would be ready by 10:30 i had to wait till 12:00 for someone to get there, they didnt open till 12. then i tried to pick up without anyone and yalls web site could not read my location, which i had my location on. this was a horrible experience, and dont think i'll be using uhal again

Randell H.
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Le client n'a pas laissé de commentaire.

doug B.
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Le client n'a pas laissé de commentaire.

Rose P.
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Le client n'a pas laissé de commentaire.

Gerardo R.
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They were great with a last minute upgrade with a trailer assisting another U-Haul Dealer on their behalf. Great people.

Brandon W.
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Great people, excellent service and a smooth transaction. I will rent from this location again.

Allen W.
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Le client n'a pas laissé de commentaire.

Arthur G.
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Le client n'a pas laissé de commentaire.

Rebecca D.
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Le client n'a pas laissé de commentaire.

Allen W.
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It wasn't clear to me that if I missed pick-up by over an hour my truck would be canceled and I'd need to start process over. Maybe highlight that more clearly? However, bottom line, I screwed up, not U-Haul.

KIMBERLEE H.
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Le client n'a pas laissé de commentaire.

Terry R.
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Le client n'a pas laissé de commentaire.

Dorene W.
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The employee was not helper I had a tell him that my dolly wasn't in the truck. I did a 24/7 rental. If I hadn't came early before they closed I wouldn't have one. The guy that helped me said the truck I rented didn't have gas in it. So he had to change truck.My mile was 20 miles off. This cause me extra money. The next day after I returned the truck overnight my card was charged 2 more times. No one at store would answer the phone. Gas was filled over amount that was in truck when I picked up. This location should be investigated.

DONALD H.
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Le client n'a pas laissé de commentaire.

Amy S.
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Pick up was smooth and I had no problems. Equipment was ready to go and clean. Great experience.

Elijah M.
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Our U-Haul rep was not able to refund the second dozen of unused blankets we paid for. Is there any way that can be done?

Richard L.
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Le client n'a pas laissé de commentaire.

Clay V.
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I got there at 4:45 PM, they close at 4:30. They were kind enough to help me after closing. This is the second time I have used this facility and they have been outstanding and given exemplary customer service.

Sara P.
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Le client n'a pas laissé de commentaire.

Amy S.
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A better place to park for drop off after hours would be great.

Denis G.
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Le client n'a pas laissé de commentaire.

Ray R.
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Le client n'a pas laissé de commentaire.

Ira G.
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we paid for 5 dozen moving blankets and they were not in the truck. We had to go to another location to get them and used an hour of our truck time doing that

jose S.
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Le client n'a pas laissé de commentaire.

Victor C.
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People at the location put incorrect pickup mileage adding 28 miles that we did not use (good thing we took pictures of mileage when we picked up). Called to complain and the people there were so rude and gave me the run around. Do not rent from this location! Should of listened to all the bad reviews about this place but for the convenience of how close it was, still decided to rent from them. But never again!

MICHAEL H.
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Even though did I the online check-in and pre-paid they tried to bill me again at pick up.

Thomas D.
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Always received. great service and the equipment is always in good share.

Lamanda P.
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Le client n'a pas laissé de commentaire.

Karen N.
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Checked everything on trailer before we left. If first location did that they wouldn't have non working equipment.

Stephen M.
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Le client n'a pas laissé de commentaire.

AnnDee L.
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Le client n'a pas laissé de commentaire.

ELISIA C.
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Make sure who ever is taking the information about the reservation enter it correctly because they enter the wrong state for my drop off i had to pay extra which was not right on my behalf now i have to wait for 3-5 days before it can be fixed

Kelsey T.
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Le client n'a pas laissé de commentaire.

Carolyn B.
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Le client n'a pas laissé de commentaire.

Chirtopher J.
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Le client n'a pas laissé de commentaire.

Willie N.
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Le client n'a pas laissé de commentaire.

WILLIAM D.
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Staff was super friendly and helpful

Rachel E.
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Le client n'a pas laissé de commentaire.

bobby C.
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Le client n'a pas laissé de commentaire.

Michael M.
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Le client n'a pas laissé de commentaire.

Katrina W.
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The truck had a cigarette smell in it. I had to ride with the windows down to alleviate a reaction to the smoke due to my asthma. I would suggest perhaps someone getting the smell out before renting it someone who has a great deal more sensitivity to smoke than I do.

billy W.
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Le client n'a pas laissé de commentaire.

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Le client n'a pas laissé de commentaire.

Michael M.
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Le client n'a pas laissé de commentaire.

CHRISTOPHER C.
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This facility advertises a 24 hour drop off for U-Haul trucks. They even have a key drop box on the gate. But there is no signage instructing on where to park a vehicle that is returned! All it says is “do not block gate.” There's no other place to park except in front of the gate. Ridiculous!

SHAUNA J.
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Le client n'a pas laissé de commentaire.

Charles M.
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Horrible muddy parking where trailer had to be hooked to vehicle un acceptable.....

jimmy W.
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Le client n'a pas laissé de commentaire.

Tamika M.
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They took over a 200.00 hold off my card without letting me know. So I'm standing at the line in the grocery store and gets denied bc they took extra money off my card, without informing me

Tom D.
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Le client n'a pas laissé de commentaire.

Patricia S.
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Le client n'a pas laissé de commentaire.

jason M.
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Le client n'a pas laissé de commentaire.

Christopher N.
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Do what you say

Richard C.
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Le client n'a pas laissé de commentaire.

Latasha H.
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Very helpful

Jeffery B.
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Great Job! An excellent representative of uhaul

Non reviews have been submitted for this location.

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