Change nothing! Best service from any dealer period. Everytime.Harry F.
Customer Reviews for Yankee Self Storage
(U-Haul Neighborhood Dealer)
Pour nous contacter
Greenfield, MA 01301
Services dans cet établissement :
- Mon–FriDe 9 h am à 4 h pm
Heures d'ouverture spéciales
- 12/3/2022: 7h30 am à 9h00 am
- 12/24/2022: Fermé
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.John O.
The man that helped me went up and beyond. He was awesome. Very friendly and extremely helpfulâ€¦â€¦Sherri R.
Le client n'a pas laissé de commentaire.Kyle F.
they were excelent in all the areas , costumer service + costumer satisfaction , verry pleased to work with them , also Denis ( the owner ) one of the best guy to work withOtniel C.
Le client n'a pas laissé de commentaire.Penny G.
I want to say that your computers or someone isn't putting the right info and your staff has told me different information on the phone. I am still very up set over this.. If someone wants to rent from you, I will tell them to rent some place else. I seem to have some problem every time i rent from you. Thank you very much.Richard T.
Le client n'a pas laissé de commentaire.Lisa C.
Le client n'a pas laissé de commentaire.JOHN P.
Le client n'a pas laissé de commentaire.Jim P.
The pickup was difficult. The drop off was just as difficult. We needed references which was a surprise. The gas was empty when we got the U-Haul - with no real way of reimbursing us for the gas we left in it. Parking was difficult.Adam X. W.
Le client n'a pas laissé de commentaire.Vladimir G.
Location was fine. Online check in/ check out was time consuming,didn't work.Victoria A.
Le client n'a pas laissé de commentaire.Ron S.
Good experience-no issues. Would rent from them again.Piper G.
Very HelpfulJohn P.
What a ripoff. I had to drive there and back because the dispatch center said there wasn't another 20 ft in Pittsfield. That was incorrect. It cost me 200 dollars more. Beware folks. The guy that runs this location was very helpful. It's the u haul process that sucks.christopher G.
Le client n'a pas laissé de commentaire.Michelle S.
I dislike having to pay for an extra day when I only need a couple hours. I realize UHaul just has a day-at-a-time business model, but it's still annoying. (This is specific to UHaul, not the location.)Tracy W.
Le client n'a pas laissé de commentaire.glenn A.
Le client n'a pas laissé de commentaire.Laura H.
Le client n'a pas laissé de commentaire.Monique G.
Manager was very nice and explained everything to me. Even made sure I knew to get tank filled before returningFrank L.
UHaul needs to QA its appâ€”which is maddening and takes forever.Penelope C.
Le client n'a pas laissé de commentaire.DAVID D.
Nothing. I think your service is amazing.ELIZABETH E.
Very Happy with this. Gentleman checking me in was curtious and informative. It ALL went well ThankYouKelly Ann W.
Le client n'a pas laissé de commentaire.Cole W.
Dan is so helpful every time. Can't beat his level of service.Harry F.
Le client n'a pas laissé de commentaire.Mary-Kate M.
Dan is the best. Very honest and reliable.Harry F.
All good,DAVID D.
Le client n'a pas laissé de commentaire.David G.
vert nice, helpful agent at the sitekaren G.
Le client n'a pas laissé de commentaire.Harry F.
Everything was great!Justina C.
Le client n'a pas laissé de commentaire.Brian W.
Le client n'a pas laissé de commentaire.Louise Marie G.
Le client n'a pas laissé de commentaire.Gregory W.
Le client n'a pas laissé de commentaire.JAMES P.
Le client n'a pas laissé de commentaire.David M.
Le client n'a pas laissé de commentaire.Jedadiah H.
The service was fantastic! Thank you! We will rent from Yankee Self Storage again.Daawn T.
Le client n'a pas laissé de commentaire.BRENDON C.
Staff very friendly and accommodating!Linda S.
Everything was fine I don't see where you could do any improvement added to myLouis S.
Very friendly service .Debbie G.
The advertising on the website made the site appear as if the storage unit was a roll up at ground level. It is not. It is a barn and the foundation is a foot off the ground. I needed to roll something in and didn't find this out until I arrived. That is false advertising. The big selling g point for me was that the property manager lived on site and was very friendly so it gave me the confidence my items would not be stolen.DEVIN H. | Expérience générale
Le client n'a pas laissé de commentaire.stephen R.
Our reservation was at 9am and the doors were locked. We called a realtor who shares the same office to track down the UHaul employee named Jess. She showed up at 9:30. The movers I had scheduled for 9:30 had to wait half and hour for me to show up. Her tardiness cost me money. We returned the van at 3:30. I received a phone call from a woman named Kelly at 5:30 asking where the van is. I have no idea how Jess did not remember to log in that we returned the keys in person. Again her incompetence cost me money. I know in the current state of affairs that it is quite hard to find employees but I would highly recommend this woman be fired.Abbe S.
Services supplémentaires à cet emplacement
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