Le client n'a pas laissé de commentaire.JASON P.
Customer Reviews for Zam Zam Auto
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Irving, TX 75062
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - sam : 9h am à 6h pm
- Dim : fermé
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
The lock was a little challenging to open as it required a good amount of force to get the small handle moving to unlock. Also, the final invoice indicated an unknown 20 $fee for "After Hours Service Fee." This was not mentioned during the reservation, thus will be disputing this charge.John P.
Le client n'a pas laissé de commentaire.Will G.
Le client n'a pas laissé de commentaire.Jermone B.
You guys are goodLARENA A.
Vehicle had damage to box all over both sides. Had to point it out to store owner. Some of the damage had the appearance of coming from parking the truck at this location. Moving pads packaged in bags. In the bags with the pads were leaves, tape and other debris. Box was not swept out. Actual fuel quantity shown on check out documents was MORE than actually found in vehicle. Tried to ADD a driver, site manager instead changed contract to name of additional driver.PATRICK D.
Le client n'a pas laissé de commentaire.JERRY G.
Le client n'a pas laissé de commentaire.FRANCISCO C.
Having more options for uhaul trailers and trucksJOSE F.
Le client n'a pas laissé de commentaire.LAKENYA C.
Le client n'a pas laissé de commentaire.LORETTA T.
Both driver side tires where worn down so bad you could see the wire showing This almost caused me to have an accidentDavid W.
Le client n'a pas laissé de commentaire.ALAA A.
Le client n'a pas laissé de commentaire.EDWARD K.
Le client n'a pas laissé de commentaire.Timothy B.
Le client n'a pas laissé de commentaire.robert A.
Easy pick up and drop off. Very professionalPatrick W.
Le client n'a pas laissé de commentaire.James N.
Le client n'a pas laissé de commentaire.OTTMAR L.
Le client n'a pas laissé de commentaire.MICHAEL A.
Awesome equipment rental process.Jamar W.
Very well customer service!!!IRIS H.
Le client n'a pas laissé de commentaire.Victor G.
Le client n'a pas laissé de commentaire.HARVEY Scott B.
Le client n'a pas laissé de commentaire.Bruce E.
The agent was professional and efficient. The process was quick and I was on the road in record time.Clayton W.
I called told them I might be a few minutes late and asked if I would be charged. They said no. Then. They charged me anyways. They also allowed me less miles than needed for my trip and then charged me for miles over. Very poor experienceJEFFREY S.
Le client n'a pas laissé de commentaire.clark W.
Owner had a very bad attitude, he was argumentative and accusatory lacking customer service.NIGEL C.
Communication regarding location not accepting any more trucks.Sophia E.
Le client n'a pas laissé de commentaire.CHRISTOPHER L.
Very limited and tight parking. Would have been nice to know about the return procedures prior to parking in the one tight parking space, locking and taking key to drop box just to have to go back and create user and password just to fill out info and take pictures.STEPHAN H.
First a child was running the front desk. Truck is suppose to be stocked with 1/8 gas. Gas light was on in the Truck and needed gas immediately. When I advised the child's guardian(I think) he was very rude. If I didn't need the Truck ASAP I would've left. Terrible Customer serviceSAMMY C.
Le client n'a pas laissé de commentaire.WILLIAM P.
Fast service and very friendly employee.SUSAN M.
Awesome staff, very friendly. Great experienceAndrew R.
Le client n'a pas laissé de commentaire.tze C.
Don't drop off after hours @ this location. They do not care when it was returned. If you don't check it in online you get charged what ever they want & charge extra for having to do their job. Rude & not willing to discuss issue just told it's all uhauls fault for charges. Called customer service & regional or district manager was supposed to call me back 16 days ago. I don't have ability to put apps on my phone. I feel this is discrimination against older people without technology capabilities. I hate using a company that is all about the money & not customer service! Won't be using them again. I will use Penske from now on. Something that should have been less than 5 $in charges ended up over 80 $with no one willing to fix it.TERRY G.
Le client n'a pas laissé de commentaire.KENYETA L.
Le client n'a pas laissé de commentaire.Gabriel S.
awesome serviceDanyelle R.
Le client n'a pas laissé de commentaire.Donald C.
Our uhaul did not have the equipment (dollies) that we paid for, and were still charged even after disputing upon return. This made our move extremely difficult without the dollies, on top of money essentially being stolen since we were charged for things we did not get. Very disappointed.Kristen H.
We were a little late in returning the equipment and this establishment was very nice in regards to our tardiness. Thank you, thank you for this!!ANNA R.
Very nice ans have great customer service definitely recommend this location.ERICKA R.
Le client n'a pas laissé de commentaire.KARTHIKEYAN J.
Le client n'a pas laissé de commentaire.EYAD E.
Le client n'a pas laissé de commentaire.mario O.
Best of the bestABDIRIZAK H.
Le client n'a pas laissé de commentaire.TERRANCE D.
Very nice and helpful folksDONALD LEE T.
Le client n'a pas laissé de commentaire.ERIC A.
Le client n'a pas laissé de commentaire.Tran W.
At first they told me they would not take my trailer and then today I got a 20 $charge for I don't know what yet. The truck and trailer were early clean and gassed. So I'm not sure what the 20 $is.donald W.
Le client n'a pas laissé de commentaire.Cortney S.
Have at least 2 people working the front to get people in and out faster.Tevin N.
Le client n'a pas laissé de commentaire.JERMAINE A.
Owner was very helpful and knowledgeable about putting on the trailer. He was very helpful and flexible in accommodating our needs.Kevin D.
very helpfulKevin D.
Very difficult location for a return. Had to wait for a gate to be opened then they wanted me to back the trailer almost 100 yards and did not provide guiding assistance. Once parked, I saw a trailer mover. This is NOT what I would expect from a Uhaul return.Kevin H.
Destination point was no help had to find some other place so I ended leaving truck at 1200 Dickenson, they were helpfulSANTOS E.
Good afternoon, I dropped off the 2-day rental 4x8 uhaul trailer at Zam Zam Auto at 8:40pm on Saturday, 26 September 2020, which was rented at 12:30pm on the same day. Why am I being charged for an extra day as well as an after hours charge when it advertised 24 hour drop off? Please contact me Courtenay 651-757-6395Courtenay D.
Le client n'a pas laissé de commentaire.GERALDINE B.
Le client n'a pas laissé de commentaire.ADELHAMID C.
Le client n'a pas laissé de commentaire.Christopher T.
please take care when costumer in counter don't focus etc . fist come first serviceLAL A.
The drop off location was the direct opposite of the very negative experience at the pickup location. The service was prompt, friendly, and thorough.James W.
Truck was dirty bugs all over the front and windshildAARON F.
Le client n'a pas laissé de commentaire.MARY T.
Le client n'a pas laissé de commentaire.KAREN D.
Le client n'a pas laissé de commentaire.Nika K.
Le client n'a pas laissé de commentaire.JAWAID A.
Need to provide more Trucks with different size and will good if you provide Labors for handling.AMIR A.
I had exceptionally patient, clean, good and friendly service from Zam Zam Auto.Forrest T.
Very clean location and very professionalEdmond O.
No issues, the gentleman was very professional and helpful in Hopkins the trailer up.Robert G.
Excellent customer service over the phone.Anna R.
Great service!TORY JAMES C.
The personnel seemed a little flustered. Hey kept asking was I supposed to return the equipment there and I kept telling him yes. I would have liked better customer service despite him being flusteredTymeeshia B.
The owner of the store is a crook. Apparently he is known for charging customers for damages done by other drivers. He literally tried to pin some random fault on me. This owner should be charged with fraud.Owen O.
Le client n'a pas laissé de commentaire.NABEEL B.
Le client n'a pas laissé de commentaire.SHADAB P.
Le client n'a pas laissé de commentaire.Terry Z.
Excellent customer serviceALIU H.
Only one guy in the shop working on cars and the front desk. Had to wait 25mins for him to finish a oil change before he could help me.WILLIE J F.
Jam Jam Uhaul location is doing fraud. They are intentionally pointing to the wrong Gas point on Your initial receipt and later charging unacceptable charges. For my 11 mile Uhaul , I got charged for 23$ gas. Â I have told the UHaul owner that I only drive 11 mile so he is giving me excuses like there odometer might be wrong thats why its only showing 11 mile. Â I just moved 400 feet Â away from my apartmentÂ and the UHaul location was around 5 mile away so in total it was coming around 11 mile only.ÂLALIT KUMAR S.
The owner is allowing his young teenage son to operate reservations and is not fully equipped to handle computer glitches or give customers accurate information when a customer has inquires. The company made me feel extremely rushed and threatened to charge me double when contract states and son verbally confirmed I'd only be charged for extra mileage which I only went over by 3 miles.Shante' S.
Excellent customer service. Friendly. Vehicle was in great condition. Near airport and easy to find.Lori G.
Le client n'a pas laissé de commentaire.terry Z.
Le client n'a pas laissé de commentaire.Tariq A.
Le client n'a pas laissé de commentaire.Mohammed S.
Truck should be looking neat and clean. Truck must be mechanically complete fit for long drive, particularly. Front desk person should make sure to give the customer what is asked for because I am a school teacher so I believed the lady gave me the correct size of tv box but it was small whereas I showed her written message . I'm sorry for giving not good comment but it all is true. telling you this to improve, not to criticize. Respectfully,Ashiq A.
This was a nice helpful location.ashley M.