Don't drop off after hours @ this location. They do not care when it was returned. If you don't check it in online you get charged what ever they want & charge extra for having to do their job. Rude & not willing to discuss issue just told it's all uhauls fault for charges. Called customer service & regional or district manager was supposed to call me back 16 days ago. I don't have ability to put apps on my phone. I feel this is discrimination against older people without technology capabilities. I hate using a company that is all about the money & not customer service! Won't be using them again. I will use Penske from now on. Something that should have been less than 5 $in charges ended up over 80 $with no one willing to fix it.
TERRY G.
Moving Truck Rental in Irving, TX at Zam Zam Auto
(Concessionnaire U-Haul dans le voisinage)
4944 W Northgate Dr
Irving,
TX
75062
Services dans cet établissement :
Pour nous contacter
4944 W Northgate DrIrving, TX 75062
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - sam : 9h am à 6h pm
- Dim : fermé
Heures d'ouverture spéciales
- 4/22/2021 - 5/16/2021: 9h00 am - 4h00 pm
- Retour client 24 heures
One-Way and In-Town Local Rentals in Irving, TX 75062
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
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Camions de déménagement
Nous avons la plus grande sélection de camions neufs!
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Remorques et remorquage
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
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Accessoires de déménagement
Nous vendons des centaines de produits qui facilitent les déménagements!
Évaluations des clients
- 4 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
- Rating:
- 5.0
awesome service
Danyelle R.- Rating:
- 1.0
Our uhaul did not have the equipment (dollies) that we paid for, and were still charged even after disputing upon return. This made our move extremely difficult without the dollies, on top of money essentially being stolen since we were charged for things we did not get. Very disappointed.
Kristen H.- Rating:
- 5.0
We were a little late in returning the equipment and this establishment was very nice in regards to our tardiness. Thank you, thank you for this!!
ANNA R.- Rating:
- 5.0
Very nice ans have great customer service definitely recommend this location.
ERICKA R.- Rating:
- 5.0
Best of the best
ABDIRIZAK H.- Rating:
- 5.0
Very nice and helpful folks
DONALD LEE T.- Rating:
- 1.0
At first they told me they would not take my trailer and then today I got a $20 charge for I don't know what yet. The truck and trailer were early clean and gassed. So I'm not sure what the $20 is.
donald W.- Rating:
- 2.0
Have at least 2 people working the front to get people in and out faster.
Tevin N.- Rating:
- 5.0
Owner was very helpful and knowledgeable about putting on the trailer. He was very helpful and flexible in accommodating our needs.
Kevin D.- Rating:
- 5.0
very helpful
Kevin D.- Rating:
- 3.0
Very difficult location for a return. Had to wait for a gate to be opened then they wanted me to back the trailer almost 100 yards and did not provide guiding assistance. Once parked, I saw a trailer mover. This is NOT what I would expect from a Uhaul return.
Kevin H.- Rating:
- 5.0
Destination point was no help had to find some other place so I ended leaving truck at 1200 Dickenson, they were helpful
SANTOS E.- Rating:
- 1.0
Good afternoon, I dropped off the 2-day rental 4x8 uhaul trailer at Zam Zam Auto at 8:40pm on Saturday, 26 September 2020, which was rented at 12:30pm on the same day. Why am I being charged for an extra day as well as an after hours charge when it advertised 24 hour drop off? Please contact me Courtenay 651-757-6395
Courtenay D.- Rating:
- 3.0
please take care when costumer in counter don't focus etc . fist come first service
LAL A.- Rating:
- 5.0
The drop off location was the direct opposite of the very negative experience at the pickup location. The service was prompt, friendly, and thorough.
James W.- Rating:
- 4.0
Truck was dirty bugs all over the front and windshild
AARON F.- Rating:
- 5.0
Need to provide more Trucks with different size and will good if you provide Labors for handling.
AMIR A.- Rating:
- 5.0
I had exceptionally patient, clean, good and friendly service from Zam Zam Auto.
Forrest T.- Rating:
- 5.0
Very clean location and very professional
Edmond O.- Rating:
- 5.0
No issues, the gentleman was very professional and helpful in Hopkins the trailer up.
Robert G.- Rating:
- 5.0
Excellent customer service over the phone.
Anna R.- Rating:
- 5.0
Great service!
TORY JAMES C.- Rating:
- 3.0
The personnel seemed a little flustered. Hey kept asking was I supposed to return the equipment there and I kept telling him yes. I would have liked better customer service despite him being flustered
Tymeeshia B.- Rating:
- 1.0
The owner of the store is a crook. Apparently he is known for charging customers for damages done by other drivers. He literally tried to pin some random fault on me. This owner should be charged with fraud.
Owen O.