STEVEN C.
Friendly, quick, muy simpatico!
Évaluations des clients ZuKel Sales
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Témoignages des clients récents de ZuKel Sales
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Toni M.
Ron was great to work with!
Hunter F.
Tried to upcharge me with damages when having me back into a trailer. Then lied about miles to charge me extra as well. When I asked for him to give me a copy of the receipt he gave me 3 different receipts and said it was because he threw the main receipt away.
Victor Z.
The owner is excellent and well versed in any and all questions regarding the rental. He is very friendly and above all, very helpful. A great pleasure have a person who still knows what quality customer service is all about. Thank you very much.
Glenn L.
Fast and friendly
BENNY M.
The personnel was friendly courteous informative and did everything possible to make my experience pleasant. Thank you
Debra M.
Just continue to provide the excellent service as you currently do. Tha k you so muchâ¤â¤â¤
Tammy D.
My quote for the I haul was 286.00 and when I got there it was 362.00. So I'm not happy at all. I will use someone else next time. Thank you
Victor Z.
Have some coffee or tea available.
Michael P.
Nothing. This location was great!
David W.
Very helpful and efficient service
CYNDRA S.
Never have had any issues, fast, friendly services as always !
Steve S.
Easy process! Will be doing business with U Haul if i Ever need to!
Natasha G.
Always great!
Cassandra L.
He waited for us to get there when we were 45 minutes away. I wish he would've spoken to all of us about the contract. I was charged $163.00 for gas and gas service.
Roy L.
Due to a series of cascading events I did not get to speak to the uhaul provider I rented from when I returned the rental but I will I will explain it now , I reserved a 17ft truck for 9:30 but was called the day off and told that the truck would not be returned by the previous renter until sometime after 10:30 AM , this turned out to be around 11:30 when I got the truck now I was moving to a new home located in the mountains with NO street lights and a one way trip of over 67 miles into the setting sun which was only an issue do to the fact that someone had cleaned the inner windshield with a very dirty rag and that made it nearly impossible to see out of, I needed this truck @ 9:30 So I could get this move done during daylight hours, this did not happen and at the very least I should been made a token offer on gas or mileage for the added stress, On side note please pass along to the provider that there is something loose in the steering and when the truck is put in reverse from any drive location is does not move until you shift from drive to park then into reverse. The location was friendly and fast but they should have had a plan B for the trouble that was caused.
Alan S.
Very friendly and helpful. I use this location frequently and always recommend it to others
foster W.
Not his policy but U-Hauls, should allow a debit card for any rentals not just 10 foot box trucks or bigger. Other than that outstanding rental.
Bob H.
The best location ever simple quick and easy LOVED it!!!
RONALD T.
Great Customer Service, probably the best I have had at a U-haul Location!
Judy M.
Excellent customer service, waited for me to come in and make my cash payment. I will use this location again! Thank you
Larry M.
Truck was dirty in cab and cargo area man behind desk was not the friendliest paper work from the renter before me was still in cab
Carlos C.
for me everything is very good the man is very kind and very good being a human being for me that is the main thing in a business
barbra B.
Keep up the excellent prompt friendly service
William C.
Get better fuel mileage trucks to pull trailer
Bonnie R.
Friendly! Helped back my vehicle and trailer into tight spot and unhooked for me. I will be using them to rent on my return trip!
MAURICE B.
Ron Rocks! The best place to rent any uhaul item's. Thank you again!
Barry G.
Would like to see that the vehicle is at full in fuel and that the oil is changed .
Kade G.
My reservation was mixed up with someone else's and was given the incorrect truck. Instead of a one way truck I was given a local and had to drive it from pueblo to denver and back.
Darline A.
Service was wonderful.
JOYCE W.
The owner Ron was excellent. Thank you
Rita F.
Great customer service!
Ramon M.
Was not asked about insurance of $14 would have declined insurance but was charged for a $14 insurance that I didn't agree to.
DANIEL F.
This was the most efficient experience with a rental that I have had to date.
TASHEENA V.
Very nice gentleman at drop off location
Janet H.
This company will rip you off!!!! Charged me $25 to clean the truck after I CLEANED IT OUT MYSELF!!!! So when they say it's only $19.99 to rent a truck plus .59 cents per mile they will also charge you another $25 because they don't make enough money off of people!!! Uhaul lies and they are thieves!!! Can not believe this b.s.
arabella G.
Nothing. Stay the same
Jacob H.
Nice people
Richard D.
Make sure they can pick up everything at one place and not have to drive hours to get everything you need. have competent people working for you to schedule and keep track of everything. Bens complete auto care, (never heard of them and was never supposed to.
Lonnie G.
be more centered in city but ron coathey was very help full i never rented a truck before
TAMARA J.
.........
Annette M.
I ordered online and requested a 10' truck...then I was charged for a 15' truck...not acceptable??
Pete G.
20 yrs Active Army multiple moves using UHaul always positive experience; except for this one. Truck had oil (motor/cooking) spilled in back and was not noticed until I began to load and slipped almost falling while carrying a heavy box. I also forgot to report the steering had too much play (4-6") and it made a sound I could not identify. compensation was provided and I am very satisfied with the final outcome.
michael C.
Very friendly and helpful; very mindful of COVID-19 precautions
George S.
Never again poor service all the way around. Online and in the store!!
Amy H.
The person who assisted us when picking up the U-Haul should not be in customer service. He was very short with us when answering questions. I also asked him where we were scheduled to drop off the U-Haul, and he said “where ever you wantâ€, which was not true. So when dropping the U-Haul off I went to the incorrect location. I also received an email that asked questions about the inspection of the U-Haul, and he said “don't worry about itâ€. He was extremely unhelpful and I would never recommend someone to this location
Howard C.
Guy who runs the place is the best
rick E.
Guy was not helpful and was on the phone entire time! ??
Kevin L.
N/A
Jill D.
Helpful and Friendly people.
Michelle W.
I ordered a 26 ft truck to sterling and 2 days before our move I was informed that I would have to drive to Wray and get 2 10 ft trucks. We had to scramble to get another driver, not all of our stuff fit, and the discount/extra mileage I was told we would receive was not what I was ultimately charged/given. Overall I am very disappointed in uhaul booking services.
Michelle W.
I ordered a 26 ft truck to sterling and 2 days before our move I was informed that I would have to drive to Wray and get 2 10 ft trucks. We had to scramble to get another driver, not all of our stuff fit, and the discount/extra mileage I was told we would receive was not what I was ultimately charged/given. Overall I am very disappointed in uhaul booking services.
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