RR TIRE WAS LOW ON AIR PRESSURE
ALLAN B
Customer Reviews for 360 Express Mart
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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I didn't catch his name but the gentleman who checked us out did a nice job. The process was very easy and quick. Thank you. - Pete
PETER MWorker didn’t verify the trailer I dropped off, show me where to park it or give me any proof of return
JACOB ADrop-off was quick and simple. No issues at all.
STEVEN GSo friendly and helpful! I would choose this rental location over any other.
Marci MParking was terrible. I had to back the 26' truck into a small weaving within the parking lot. Staff was friendly.
JOSEPH SThey were outstanding to work with. Very friendly.
MICHAEL GHave knowledge of the size of truck the customer needs
JEANETTE SNor enough adjectives to describe the drop off experience which included a very rude UHaul customer service rep who tried to tell me that I had to take my truck to another drop off location even though the one I had selected 10 days prior was approved. The poor employee at the gas station was beside herself when I refused to take the truck to another drop off location. I will NEVER use UHAUL again.
JAMES FThis my goto place for renting any uhaul equipment
Osman MDid not receive the dollys or packing pads that I ordered. The truck rental however went smoothly.
Garrett NThe agent had me checked in before I even had the trailer unhitched. Couldn't have been an easier drop off
Josh EOverall, it was an easy pick up, use and return. The inside of the cab was a little dirty as the prior user had tracked some mud into the cab. However, the pickup truck met our needs and the clerk was very professional in addressing our concern. Would return.
ANTONIO GVery convenient pick up location!
MICHAELA FHad a 3 day rental only used trailer 1 day , turned in and location didn't check it in on time. I was charged an extra day for no reason, had to call uhaul to get a refund started, hopefully that goes good!
Kenneth CEasy and convenient for after hours drop (did not interact with any personnel.
JAMES TWhile the interior of the van (driver & passenger area) could have been a bit cleaner, the van was in good condition all in all. The van ran well and performed as we needed it. Overall, my wife and I were quite satisfied.
WILLIAM EDidn’t interact with anyone dropped off the truck at 11:30 pm
Michael MThe actual pickup location was over 20 miles away from my chosen pickup. However, my pickup day was a holiday and UHAUL provided a $20 credit on the rental. All in all, I was happy to get the tow dolly at all on a holiday regardless of where it was at; the pickup location went above and beyond with service; and I consider the rental a success.
TERESA BI asked rep not to add the insurance, but she added it. I did reach out to your online rep explaining the situation they simply said they will get back to me but issue is not resolved at all. I had to pay $15 unnecessarily.
HARISH NI had no contact or interaction with this facility. Dropped off rental in South Carolina.
JOSEPH AGreat experience
PAMELA DIt was to far for my pick up
KYLE TThe young lady who worked behind the counter was wonderful. I will work with them again for sure.
CHRISTOPHER MQuick and helpful. I always check this location first.
JOHN GHigh quality customer service
Liam KBest location in the area
Liam KChecked out on line ahead of time, so when I arrived at the 360 Express Mart it was just pick up the key and go - same thing when I returned the truck. Prompt, easy, no-hassle. Truck clean and easy to drive. Highly recommend this location for UHaul rental.
Richard JI dropped off the trailer on 7/2/2024 at around 7:30 pm. The trailer was not checked in and I received a notice from U-Haul two days later that the trailer was not returned at the location that I agreed upon when picking up the trailer. It seems that there was a change to the drop off location but I was not informed of the change. It took me a couple of hours and a few phone calls to get things resolved. I have rented from U-Haul on more than a few times and this was not one of your shining moments.
Michael MStaff/service was great and the process was super easy.
Ken SNo improvement needed! Staff was professional and knowledgeable!
Alexander GThis was a great experience. The young man at the Mosley U-Haul location was super helpful and professional.
Stephan MExcellent service à la clientèle.
Jay NI paid for a dolly but there was not one in the truck
Donna MTrailer had dried mud on it and all over the ramps. I do not blame this location as much as I blame the people who rented it before me.
David LEverything was great
Edward DLocal rep was knowledgeable and helpful. Location is at gas staion so easy to fill up before you leave. Truck was very new. Only snag was that the blanks and dolly I had reserved were unavailable due to other folks not returning equipment on time.
David WOutstanding service and support 👏
William OGreat customer service picking up and delivering couldn’t be any easier overall very very satisfied.
BRUCE BMy reservation was switched to another location 45 min to an hour out of the way and then I was charged for additional miles that was added to my trip due to the location being changed.
jeremy kI was very happy with my experience picking up in VA and dropping off in Fl. Thank you
Stephen GRien
Janet LThis location is very good to work with. They always have the equipment ready and check you out and in quickly. I have used they quite a few times.
James BAucun
fred aGreat location
Lawrence CThe service attendant was helpful, friendly and polite. I appreciated his service immensely.
Kelly MExcellent communication! Quick pick up and drop off! Friendly and helpful employees!
Tina TExcellent service. Helped hook up. Would use again
James D