Le client n'a pas laissé de commentaire.Melanie S.
Customer Reviews for A 1 301 North Mini Storage
(U-Haul Neighborhood Dealer)
Pour nous contacter
Statesboro, GA 30458
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 9h am à 1h30 pm
- Sam : 10h am à 1h pm
- Dim : fermé
Heures d'ouverture spéciales
- 8/13/2022: Fermé
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
There was easy access to park the truck but nobody was working when we got there. We left the keys in the drop box & did online check in.Julie K.
Even with a last-minute request, A 1 301 North Mini Storage were helpful- from providing the perfect size storage trailer and then following through with making it available for pick up. Staff was friendly and helpful at each point- beginning, middle and end as well as with payment schedule. Thank you for making it easy!!Joni W.
Le client n'a pas laissé de commentaire.Robert S.
Le client n'a pas laissé de commentaire.William R.
Le client n'a pas laissé de commentaire.Marri H.
Le client n'a pas laissé de commentaire.Shaurmetria F.
I dropped off after hours, but I rented from this location a few weeks ago. Staff was very friendly, helpful, professional, and efficient.Alan L.
Awesome serviceTiffany S.
Better customer service.jomael G.
They charged me for fees that did not apply even after I spoke with their representative about uhaul GA adding another day because the truck broke down. Also they added fees for an auto transport that was returned earlier than the original contract.JEFFREY S.
Le client n'a pas laissé de commentaire.Eugene H.
Everything was smooth and quick. Thank youCale C.
Le client n'a pas laissé de commentaire.Darius W.
Le client n'a pas laissé de commentaire.Eryn W.
The check engine light was on when the truck was picked up. Reassured it was ok for trip. I would have preferred to get a vehicle that was not showing possible engine issues as I had to travel far with it.Shari R.
Our most recent truck rental is the second time we've used A-1 301 North Mini Storage in Statesboro, GA for our truck rental needs. Each time, the staff was friendly and courteous. Amazing customer service in accommodating our specific needs and efficiency with last-minute driver changes, in our opinion, is what makes them stand out among the rest. Whenever we need a truck or rental equipment in the area, without question or hesitation, A-1 301 North Mini Storage will get our business!Tammy C.
Gas was NOT at half a tank and I was treated like I took the truck off the lot at half, it was 10 gallons below half and I drove 20 miles and had to put in 50$ of gas to get it back to half so I wouldn't be charged. Scammers and crooks, STAY AWAY!!!Nicholas C.
Le client n'a pas laissé de commentaire.KATHLEEN S.
Le client n'a pas laissé de commentaire.Steven B.
Le client n'a pas laissé de commentaire.Linda C.
Le client n'a pas laissé de commentaire.Robert S.
Le client n'a pas laissé de commentaire.Russell P.
Le client n'a pas laissé de commentaire.Thomas B.
Le client n'a pas laissé de commentaire.Lauren K.
Le client n'a pas laissé de commentaire.Thomas B.
Le client n'a pas laissé de commentaire.Nicholas M.
The equipment was clean, but the engine would not start. I think something was wrong with the battery. I was, not able to use the equipment. However, the roadside assistance was helpful in helping me rely the appropriate message to the location. Good service still.SHANNON W.
Le client n'a pas laissé de commentaire.TODD M.
There was no one to help me hook up the trailer. I had to wait for assistance. Customers need to know that they have to bring help with them. I was seven minutes late getting there but called to let them know. It took 50 minutes from the time I arrived until I walked out and got in truck. Never experienced anything like that with U-HaulKathy R.
Le client n'a pas laissé de commentaire.Candace B.
Le client n'a pas laissé de commentaire.Tony T. | Expérience générale
Le client n'a pas laissé de commentaire.Glynn E.
Le client n'a pas laissé de commentaire.Michelle N.
They should ask each time if I want the insurance. Not just add it because it was on there last time.Marguerite L.
Good jobOgochukwu A.
Improve response time to emergencies and breakdowns. 2-1/2 hours and I never got a live person on the phone is unacceptable. Maintain and check condition of things like tires better. Stop using retreads. They are dangerous.Gini M.
The truck ran good the body was all beat up and the mirror on the passenger side was not working it was broken it was very dangerous to drive it with no mirrorJAMES L.
Le client n'a pas laissé de commentaire.Thomas R.
The Rep was nice and helpful to help unhooked from my vehicle to placing it where to park it.fronnie B.
Was not told by numerous people that I spoke to on the phone that this was a mobile pick up. Even spoke to the local place the day before and it wasn't mentioned. Arrived and location was closed. This was on my daughter's college graduation day and spent over an hour trying to figure out the problem. Will not use Uhaul again. Had many people warn me about their issues with Uhaul.Kristy W.
Not a damn thingmatthew D.
The truck I had was very raggedy Should be marked for out of service the truck Drove there badlyEric R.
Sonja called me the day before my drop off and alerted me to their business hours. Although I dropped off the unit after hours, she was very helpful in setting expectationsCraig J.
The U-Haul app doesn't work! I'm employee so I'm berry familiar with it! Thankful for my manager due to the app not working they were about to charge me for another day!Brittany H.
Have someone there to check units in , I got a call from u-haul months later looking for unit , I see they found itEdwin H.
Le client n'a pas laissé de commentaire.Jeffrey D.
Le client n'a pas laissé de commentaire.Jeffery K.
Le client n'a pas laissé de commentaire.Buford W. | Expérience générale
Le client n'a pas laissé de commentaire.Jodi K.
Le client n'a pas laissé de commentaire.WILLIAM R.
Le client n'a pas laissé de commentaire.Robert M.
Le client n'a pas laissé de commentaire.JESSICIA T.
The woman in charge, Sonya, was beyond helpful and caring. She made me feel so safe about the truck and equipment and went above and beyond to make sure I was okay. Je les recommande fortement.Haylee B.
Le client n'a pas laissé de commentaire.ARNOLD W.
The renter before me did not sweep the truck out.Martha S.
Le client n'a pas laissé de commentaire.Brian R.
All went well and I would refer anyone to the storage facility.Joanne S. | Expérience générale
We had no problems. The truck was in excellent condition. We had a good trip. Thank you for good service.MARTHA S.
There should be someone there to assist with the uhaul returns.Ivory T.
Everything was great, very efficientEdward P.
same thing, got charged for an extra day when equipment was returned early. waiting on refund for that and overdraft fee.Dorleen M.
returns where not late, but I still got charged for another day and still have not seen that payment plus overdraft fee put back into my accountDorleen M.
Smooth transaction at this location. Great customer service!DENNIS A.
Le client n'a pas laissé de commentaire.JEREMY C.
Le client n'a pas laissé de commentaire.Bob S.
Le client n'a pas laissé de commentaire.Demetris M.
Le client n'a pas laissé de commentaire.Kraynewski M.
Excellent customer service. Friendly, helpful staff.JASON B.
Le client n'a pas laissé de commentaire.TINA M.
Le client n'a pas laissé de commentaire.Brandon S.
Le client n'a pas laissé de commentaire.Thomas V.
Wen to drop off trailer and there was a "sticky note" on door notifying that location was closed on Saturday. Second, tried to use Uhaul web based system to check-in trailer but it would not work properly; couldn't identify my location and would not allow to prompt forward thru app. Third, callled Uhaul directly via phone number provided on contract, stayed on hold for 15 minutes, then the system disconnected. In general, Uhaul needs to totally revamp their Customer Service provided both via local reps, phone, and web based. A great concept that is in serious need of some Customer Experience help!William C.
Le client n'a pas laissé de commentaire.WANDA P.
Le client n'a pas laissé de commentaire.PAUL P.
Le client n'a pas laissé de commentaire.LORNA Z.
Le client n'a pas laissé de commentaire.Lourdes R.
Everyone and everything was perfect.Deanne H.
Great job thank youJAMES L.
Le client n'a pas laissé de commentaire.JUDD S.
Le client n'a pas laissé de commentaire.Philip K.
lower pricesEARL J.
Le client n'a pas laissé de commentaire.CHUCK T.
Le client n'a pas laissé de commentaire.Mohamed A.
Le client n'a pas laissé de commentaire.CHAD H.
Le client n'a pas laissé de commentaire.DEMETRIS M.
Great People Would use them again.Ronald C.
Le client n'a pas laissé de commentaire.JOSEPH K.
A wonderful experience.James M.
Le client n'a pas laissé de commentaire.Gary B.
Le client n'a pas laissé de commentaire.MARGARET I.
Service was great at this place. She called me at 11:30 to let me know they closed early that day. Nothing can be changed!!BARBARA P.
Help hook up the trailer. Why is it up to the customer to do this with no help?CARA R.
Le client n'a pas laissé de commentaire.TIMOTHY A.
This U-HAUL location was very easy to find and it had easy access to the yard. It was a clean and safe location.Larry F.
Le client n'a pas laissé de commentaire.Cassandra M.
This is our 2nd time using this location and both times were greatKeith M.
Le client n'a pas laissé de commentaire.Pedro R.
check in was quick.JUSTIN R.
Denise and Stephen are always great to deal with!!!! They provide excellent customer service!!!!Julie M.
Le client n'a pas laissé de commentaire.Beverly P.
Upgrade U-HaulsBrandy F.
Le client n'a pas laissé de commentaire.Markeisha L. | Expérience générale
Le client n'a pas laissé de commentaire.Alfredia A. | Expérience générale
I booked a unit that was listed on the website; later, I received a call saying they didn't even have anything and they weren't sure why I was able to book. I still was charged the reservation feeISAAC C. | Réservation
I ended up cancelling my reservation and had a tough time getting a hold of them. Once I was able to they were thorough with their answers and very polite about the whole mix up.Fernanda C. | Réservation
We weren't able to use the storage facility because they didn't have the the storage space that I wanted available. Also the have a different policy than what's going on on this website.Paige S. | Réservation
Thanks so much!Stephanie N. | Expérience générale
I did not do this I do not know what this is, I have been calling for three days to try to get my money back but I refuse to get charged for something I know nothing about sorry!Casey C. | Premières impressions
Nice staff, but was unable to reach several times.Privacy R. | Premières impressions
The only issue i had was that my free month was not honored and i didn`t find out until I got there. The facility said that they are an independent facility and don`t honor that promotion.Privacy R. | Premières impressions
Storage Unit was closed prior to our arrival. Manager called, also advising that the spot reserved was not an actual unit. We where able to get another unit in town at a comparable price.Privacy R. | Premières impressions
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