Le client n'a pas laissé de commentaire.
Debra N
Customer Reviews for AAA Appliance
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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It was just a lot where I dropped off and never interacted with anyone.
KEVIN BThe woman who handle the truck rental was extremely helpful and made the experience simple
Thomas MWindsor gal was great
Tom MI would recommend this location to a friend. The owner was extremely accommodating and she was able to work everything out with my reservation online. I was in and out within five minutes and on with my day. Returning was just as easy and convenient. Thank you for the services you provide and the great work that your company does.
Cynthia SNothing. It was perfect.
Jocelynne FThere was no one around at 3 o'clock on a Wednesday afternoon. Being forced to use the app to drop off the equipment was a hassle when you're exhausted from moving and the cell phone battery isn't charged.
JOHN BGreat experience with Uhaul. Appreciate the great customer service. Everything was easy peasy…
Gerald HThe woman that helped me was very nice and helpful. Excellent service à la clientèle.
James MThe whole experience was great
Sandra PI can't recommend this location enough. The owner is awesome to work with and the local is super convenient.
Jon PNancy went above and beyond to help me with the right vehicle. Thank you for a smooth transition into my new place! Blessings, Valerie
Valerie BThe truck was very dirty inside and out. It was an older truck without the usb plugs, but that wasn't a problem. The real problem was how bad it smelled. The seats and back cargo area were very dirty and smelled AWFUL. Like it had been used to haul chickens or livestock. :(
Duncan WExcellent experience! Agent made special times for our pick-up and was a pleasure to work with! Merci.
Rick NShe is very friendly
Francisco VLady that runs the place is wonderful
MARY MNancy is awesome. Very friendly and helpful!!!
Gregory GTrailer appeared well maintained, but was pretty dirty inside and out. Service was friendly and helpful.
Douglas MThe owner of the location is amazing and was very helpful!
Brian AThe service rep was fantastic.she made this very easy
Grant GIt was a mess to be able to return my Haul and I was charged about $200 when it was returned.
Kyline BVery weak ATT coverage so couldn’t check out on the app and had to wait to get through to an agent on the phone.
Caleb GAmazing owner and customer service will definitely come back again!
Justin AVery pleased!
Mike HThe manager was very rude has no P.R skills , I was running 2 hour late call me start off telling me how I need to tell him why I am 2 hours late I tried to talk to him and he hung up on me , I rent from Uhaul 2 to 3 times a month , I have never been treated like that so disrespectful , I guess that why this place has a lot of trucks there not rented
Terry KYour web presence makes it hard to find but I persisted because I always get friendly service from the operator. However you app which tries to eliminate customer service and forces me to use my phone in the bright sun with no interaction will make it not matter how well the place is run. It is demeaning and self serving. So it will be self service in the future. Thank you for letting me wait on me.
walter kAll staff strive for 100 % customer satisfaction and succeed. Biggest improvement would be to pave the parking lot!!
Gary CVery polite, and accommodating with the return and $100 deposit refund due to cash pmnt at pick up.
Marcie SVery polite and helpful. Made return easy and fast.
Marcie SNancy is the best.
Erik ENancy is AMAZING! So helpful and nice.
Valerie BReduce prices 😂 jk
SALVADOR PGreat customer service. The truck met our needs.
DOSY Tty
angela vthank you i will be back again Pleasant 1 Appliance lady UHaul owner operator
MARIAN FI've been charged twice for this rental and can't reach a person at the store. Please call me at 707-495-4047 Thank you!
Sheila WVery nice lady checked me in, she was great! Able to upgrade my vehicle to larger size the day before(thanksgiving) through a chat and that was also great. Always been happy with uhaul through all of my moves.
Justin ENothing. Nancy was very helpful with making my move go well. Excellent customer service.
Mary LTop notch place to rent a u haul!
John SSecond time we have rented vehicles from this location -- both times the equipment was in excellent condition and very clean. Rental process was also very efficient and friendly.
Noralee SThe worker lady was very very busy when I picked up the trailer but at same time made me feel welcomed and was very helpful. Will definitely be back.
Deanna TExcellent service thank you
Hector BCar did not have any gas barely made it to gas station
Alexander JExcellent experience, I'll definitely use AAA Appliance the next time I need a moving truck!
Angelica MGreat place to rent. Easy and fast with plenty of trailers always available. The woman who helped me was extremely nice and very helpful. I'll use this store again!
KEVIN SI ordered a hand truck plus a furniture dolly and was charged for the two but the truck was empty when I picked it up. Since it is a smart phone pick up I couldn't talk to anyone to get the equipment ordered. I sent the picture of the empty truck and yet I was still charged.
Yvonne G- Too many Bugs across windshield (& layers of dirt too). - Pickup: went an hour later than I wanted, per lady's request, who stated/promised she would call me if she opened earlier. She said she opened early, but she did not call me to pickup at my desired time - Somehow, someone changed my online order from Regular pickup (at office) to "24/7" type of Pickup, without my knowledge/concurrence. I found it later and had to correct it.
Oreste NVery nice location. Thank you!
Kevin JNothing needed! Everything excellent! They had many trucks available, ready, and pick up and return easy and smooth!
Olga KEverything went well and the person working at the site was very nice and friendly.
Garry GFriendly people and very efficient.
Fred BI've used this location several times and each time has been much easier than my experience at other locations in the past. Returning is easy as well, always a spot available to place the trailer easily where you don't have to leave it out in the way. Trailer this time was in the best condition of all of the trailers I've rented from Uhaul over the years.
William FThe woman we dealt with was awesome, quick, and the main reason I would highly recommend this location (AAA Appliance on Old Red). Truck was clean, ran great and the location was excellent.
Amber SThank you very much. You made my car relocation easy and painless and it was $50 cheaper than the quote I got from your competition. Thank you very much.
Jason S