Évaluations des clients ACL Moving Company

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de ACL Moving Company

Cote générale :

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

TERRY W. le

Évaluation :

Once I reached my home, I discovered that all the side boards that I would use to strap and secure my furniture were missing. I had to change the items I planned to move to accomadate this trailers missing equipment. I turned this trailer in early, as this unit was incomplete and unuseable to haul furniture.

Ryan C. le

Évaluation :

Le client n'a pas laissé de commentaire.

Elaine J. le

Évaluation :

Le client n'a pas laissé de commentaire.

DANIEL E. le

Évaluation :

Not charge people 3 times for using the uhaul, I only had it for 2 days but was charged 3 different amounts 3 times in 2 days!

Shea S. le

Évaluation :

Don't know of any. The lady handling the phone and in office experience was wonderful. Great service and every question answered.

Phillip H. le

Évaluation :

Friendly staff, easy process to pick up and return vehicle.

Samual A. le

Évaluation :

Better signage. Actual check in location not just a drop off. Again the online 24/7 did not work.

Laura M. le

Évaluation :

Le client n'a pas laissé de commentaire.

Darlene R. le

Évaluation :

Le client n'a pas laissé de commentaire.

Trent C. le

Évaluation :

Our truck had a leak and it was raining so a bunch of our stuff was ruined. The rain turned to snow and the wipers wouldn't work so we had to postpone the move til morning. We have pics of all of this. The store said they wouldn't charge. Yet we have 3 charges totaling $259.55. Very unhappy

CHRIS S. le

Évaluation :

Le client n'a pas laissé de commentaire.

Michael W. le

Évaluation :

Le client n'a pas laissé de commentaire.

Kevin K. le

Évaluation :

Le client n'a pas laissé de commentaire.

KEVIN O. le

Évaluation :

Le client n'a pas laissé de commentaire.

EDDIE H. le

Évaluation :

It was a great all the way around very helpful .I have told many that if you need a uhaul truck or trailer that was a great location and good person to work with thank you

Mary Beth C. le

Évaluation :

They were late opening the store and took over an hour to get us the truck. They only had six blankets and I rented two dozen. The truck was then very dirty, so much so that we had to spend forty minutes finding a broom and sweeping it out on top of an already stressful day of moving. Our moving men even commented that we should not have to pay for this truck in the stateit was given to us. Because of all the cleaning it put us way behind schedule and we returned the truck two hours past due and were charged an extra day. I am extremely dissatisfied.

Leveda N. le

Évaluation :

Le client n'a pas laissé de commentaire.

julie k. le

Évaluation :

No one was there when I showed up after calling beforehand. When we were leaving she came. ONLY to charge me additional that I wasn't expecting.

Joshua R. le

Évaluation :

Le client n'a pas laissé de commentaire.

Dee C. le

Évaluation :

Trailer did not have the proper wiring connector plug for our vehicle. Had to go purchase one on the way home. Chains did not fit our tow bracket, so had to purchase quick links before towing on our trip to so the chains could be hooked to vehicle. There is no way I could lift the tongue to put on hitch - husband hurt himself lifting it on. It should have a trailer jack.

Marsha H. le

Évaluation :

Given the wrong 10’ truck, had no dolly or blankets.

Joe T. le

Évaluation :

Le client n'a pas laissé de commentaire.

kali s. le

Évaluation :

wish that you had a bigger truck available as we have to make two trips to move all of our belongs

Drew H. le

Évaluation :

Le client n'a pas laissé de commentaire.

patricia w. le

Évaluation :

Le client n'a pas laissé de commentaire.

Nancy H. le

Évaluation :

Le client n'a pas laissé de commentaire.

Tyler E. le

Évaluation :

Le client n'a pas laissé de commentaire.

Steve K. le

Évaluation :

Le client n'a pas laissé de commentaire.

Robert G. le

Évaluation :

Nothing!!!! The receptionist was of upmost professionalism with just enough understanding and experience to help us figure out what would best suit our needs for the move.

Aarron H. le

Évaluation :

Le client n'a pas laissé de commentaire.

JUDY S. le

Évaluation :

Le client n'a pas laissé de commentaire.

Veronica M. le

Évaluation :

Le client n'a pas laissé de commentaire.

KAYLENA E. le

Évaluation :

Amazing people. Thanks for making our move less stressful. God bless.

Christian W. le

Évaluation :

I'm pissed. I turned in 2h later at another location and still getting charged over 200 for it. I put in a dispute but it seems to have gotten ignored.

Paul W. le

Évaluation :

Le client n'a pas laissé de commentaire.

Michelle C. le

Évaluation :

Le client n'a pas laissé de commentaire.

Lynda N. le

Évaluation :

Le client n'a pas laissé de commentaire.

Jan C. le

Évaluation :

Le client n'a pas laissé de commentaire.

Melissa B. le

Évaluation :

Representative at the location I use was so awesome!!!!!

Richard C. le

Évaluation :

?

Shana M. le

Évaluation :

So I originally asked for a 26 foot truck for 2 days then changed my mind to 1 not promising if I would absolute return it that I might have to have it the full two days. Well like moving goes we ran out of time and needed the truck for the additional day. I call the agent and she tells me she had scheduled it already for 445 to someone else. I was confused why she did this because I specifically told her I might and possible would need the truck for the originally arrangment. She shouldn't be booking them back to back like that especially after our converstation. It was a weird set up because it didn't have uhaul on the outside of the building they were running two businesses the other business was (ACL Medical Training LLC and the lady in the front didn't know what she was doing for half the steps of the process of giving us the keys for the truck it took forever. So we go to return keys at 4pm on Saturday which was discussed. No drop box seriously not kidding they didn't even have a drop box for the damn keys I was so irritated. So my boyfriend finds some way to jam the keys back into the uhaul location. I will never go to that location again I have used Uhaul for last 10 years moving and never had so many issues.

Tom D. le

Évaluation :

Lady was very friendly and helpful.

Barry R. le

Évaluation :

Le client n'a pas laissé de commentaire.

Traci G. le

Évaluation :

Le client n'a pas laissé de commentaire.

Rodney F. le

Évaluation :

Le client n'a pas laissé de commentaire.

RACIEN F. le

Évaluation :

I had a hard time with the combination lock. I, finally, got it but I’m not sure how. More detail on how to work that particular type of lock may help.

Novella R. le

Évaluation :

Le client n'a pas laissé de commentaire.

SEASON K. le

Évaluation :

Le client n'a pas laissé de commentaire.

Richard D. le

Évaluation :

Had to load trailer my self, had some kind of black substance on the floor which got on my new furniture

Jonathan P. le

Évaluation :

Le client n'a pas laissé de commentaire.

ROBERT L. le

Évaluation :

the only complaint I have is that your online system needs update I reserved online but it wasn't in the system when I arrived at the location and the reservations clerk has issues with it as well '

Darcel I. le

Évaluation :

Le client n'a pas laissé de commentaire.

TIMOTHY B. le

Évaluation :

Le client n'a pas laissé de commentaire.

CYNTHIA W. le

Évaluation :

Le client n'a pas laissé de commentaire.