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DANIELLE SYDNOR
Customer Reviews for Acorn Mini Storage I-95
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Overcharged me for gas when I provided more than was initially given to me
CHRISTIAN ARDILAGAVIRIAJoel was fantastic. Very nice and explained everything.
Michael SidnamExceptional service!!! Especially from Joel at Acorn UHual in Palm Bay Florida. PROFESSIONAL SERVICE!!! Second - to - None!!
Walid NasrWe have rented multiple times. Joel is awesome at his job.
ROBERT MOOREWe were given a key that would not unlock the cab. This added 4 hours onto our trip as we locked phone and everything into the cab and no one would let us use their phone. I am not happy about this.
Madison RaglandI returned my equipment over night. So there was no one available at those hours to speak to. In the morning I received my return receipt and all was good.
ANDREW SOUTHWOODThe clerk was excellent as always. I will always use this location for my U Haul needs.
Shawn ThomasSuper nice and helpful guy helped us out start to finish. Thanks!!!!!
gary vincentThe pickup location was fine. However, it sucks that my original pickup location of Vero beach was not available. So I had to drive my own vehicle 40 miles using my own gas from Vero Beach to Palm Bay to pick up the U-Haul. Then I had to use my own gas in my own vehicle and the gas in the U-Haul truck to drive back to Vero Beach. Total Baloney. Not very happy at all.
Charles AndrewsI have ordered a utility dolly, Furniture pads and an appliance dolly along with the 10' truck. While doing an early morning checkout ( 5 AM), I found out that these were not loaded in my truck. Had multiple calls with the customer care and allocation team to get these en route to my destination. Unfortunately, these calls were invein and couldn't get it. Basically both teams were pushing to get this with the other team saying that it's the other team's responsibility! Since the plan couldn't be changed with US CBP, I had to hire local labor to load and unload which I could have done myself with this equipment! If it was an unavailability issue, it should have been notified to me earlier! Finally while returning the truck online, I see that I have been charged for these pieces of equipment also! So basically, now I had to pay for the pieces of equipment that were not rented to me as well as pay local loaders to get the work done also. So overall the entire experience was not a happy one.
Sreejayan Appukuttan Pillai ViVery friendly
Raisa DelgadoOutstanding as always
WILLIAM HAACKThe guy that helped was very respectful and helpful and cheerful.
Christian romandettiGreat service always convenient and great service.
Arthur BriggsGreat information and detail of rental. Very smooth and professional check out process.
Terry ElkinsQUICK AND PROFESSIONAL SERVICE...
Greg BrownThis was the 4th time I have used this location. Always happy with them.
James MaliaThe man who helped us was so helpful and nice.
Betsy PerezBrad was amazing! He explained the contract and mileage. He is very attentive. Thank You for all your help.
DESHAWNNA POWELLDid not wanted to get out and inspect the truck (too busy eating lunch I guess)
Marco Sandovalperfect experiance/no problems.
CHRIS WEIDNERThe gentleman at the desk was great. He was polite, friendly, and made sure I was all set with my truck. What could be fixed is the truck itself. The truck needed power steering fluid and the alignment was off.
LeSean CampbellAlways a great experience
Michiel BullockGreat experience for trailer. Towed smooth easy pick up easy one way drop off
Lisa StreckMake sure the truck is cleaned inside. The truck smelled heavily of cigarettes and the area behind the seats was filthy and full of dog food and discarded seasoning packets
Dennis UriarteI use this location as often as I can. I always get the best service and best equipment. Everyone I've dealt with including James, Joel and Brad have been awesome. Great job from Acorn
edward yankoMy best experience with U-Haul by far. The you man was helpful, curtesy and kind.
KATHY JEFFERSONGreat place to rent a Uhaul. Truck was clean and friendly, quick service.
April BlackstoneThe location and service from Joel is excellent. The corporation fucked us so we are done with uhaul I will never rent from uhaul again and will strongly encourage others not to rent by spreading my bad experience on social media
Kimberlee BrownellFront end manager was fantastic. Very friendly and helpful, he had all the answers and was great to work with. Had us out quick to get on w our move.
Kristin SmithEveryone was very polite and helpful
Bruce Wood | Expérience généraleTruck was ready and waiting upon arrival. Staff was friendly and quick to get me on the road with my rental. Truck was cleanest I have ever rented. Highly recommend Acorn Storage for Uhaul rental.
April BlackstoneExcellent service and friendly
George DorrosExcellent staff!!
Michael DiPentaBest u-haul location in Melbourne! I've used four in the past year. Joel and Lola are the pro's!
Conrad CollinsThe employers at Acorn Storage were extremely nice, personable and helpful. Return and drop-off went smoothly. This was the best UHaul experience we have ever had. 11/10
Kristian VazquezEverything was great Joel and his associate was outstanding!
William GonzalasShowed up 5 minutes before closing, staff was very polite and friendly. Checked in my rental equipment before leaving for the day.
Eric McQueenGreat customer service!!!!!
Darren LewisIi had a perfect experience and there is nothing that I would suggest to improve that. Very profession caring and I sightful to my needs. Thank you for making my move pressure and stress free.
Norris GilmoreI was notified the evening before my pickup date that my reservation was canceled. Your company changed the reservation from the 26th to the 25th. So I called customer service and the woman was very professional and rescheduled my reservation to the original time and date. This is the 2nd time it has happened, obviously a clitch in your system. But from there, everything went smoothly.
Ronald DavidsonThey had all the additional equipment I needed for the trip
harrold vossAlways top notch service.
Michiel BullockThe facility doesn't open until 9am on Sundays. If you're going to allow pickup prior to the office opening, you need to let the customer know that they will have to complete their check in on the app.
Allison CastroI was originally quoted a price of 340$ over the phone on customer service and then was charged 460$ when I got to the store
THOMAS ALLENNo improvement need, the staff at this location were exceptional in their pleasing the customer. I would definitely recommend or use their services again..
Deborah FrancisRented here 2x & both times were excellent. Knowledgeable & friendly staff. Fortement recommandé!
Penny ButtsGreat location. Quick and friendly. Everything was perfect
Daniel RobisonJoel was awesome. Very professional and pleasing. No hassles and very thorough excellent employee
James OByrneI love this storage center. I wish they had a non climate control section so I could keep all my stuff in one place. The staff are awesome every time I rent from there. It is probably the cleanest best run storage I've ever used. I would definitely recommend them to anyone I know
edward yanko | Expérience généraleThe staff has always been professional and pleasant with us. They were caring and worked with until the end of using the facility. God bless the staff at Acorn Storage on Culver in Palm Bay, FL. Bryan Loyd
Bryan Loyd | Expérience généraleJust need to start Veterans discount
MICHAEL COCKE | Expérience généraleThe storage facility is clean and the staff is super friendly. Would definitely rent here again if needed.
Amanda Sosa | Expérience généralevery nice place
JOHN LEWELLYN | Expérience généraleIf you are looking for a facility that is clean, well maintained and secure then Acorn storage is the place for you! I rented a unit for 2 years and never saw 1 bug. The staff was so helpful, friendly and polite and were always eager to answer any question I had. They made the process of moving in and out so easy. If I am ever in need of storage facility in the future, I will never think twice about calling them first. Best wishes wish your expansion. Keep up the GREAT work! Sharon
Sharon McKnight | Expérience généraleExcellent facility, very pleased, no complaints over past four and half years.
JAMES GREER | Expérience généraleOur personal belongings remained in excellent condition over the years we stored them with Acorn. We would definitely recommend them due to the cleanliness and easy-access of their units.
cheryl johnson | Expérience généraleI have used this location for storage and U-Haul truck rentals over the past 2,5 years. I have found the staff to be excellent each and every time I have been there. Anytime in the future I need either storage or truck rental, this is where I will go.
ROY SIMMS | Expérience généraleGreat and helpful staff!
jason VanGilder | Expérience généraleI was very pleased with my experience at the Acorn Mini Storage facility.
Gary Bartlett | Expérience généraleI genuinely appreciate your kindness and courtesy whenever we spoke, Thank you for the great service.
deborah keyser | Expérience généraleOUTSTANDING service all the time , James goes beyond to help any issues that a cure!! Enjoyed my service with Acorn
PATTY AGRESSOTT | Expérience généraleThe team was a pleasure to deal with. They bent over backwards to insure that my rental experience exceeded all expectations. The facility was well maintained and very clean. For anyone needing a mini warehouse rental from Palm Bay to Melbourne, I highly recommend Acorn Mini Storage. - Ralph
Ralph Golson | Expérience généraleThanks! Everyone was so nice which is really important because a lot of people who use storage units are going through rough times.
nina galvani | Expérience généraleJoel is excellent. He is knowledgable and always looks out for the customer's best interest. I always feel appreciated and I will return for other moving and storage needs.
Beverly Jones | Expérience généralevery nice
Steven Fawcett | Expérience généraleProfessional, knowledgeable, and courteous staff! Enjoyed my experience using your facility!
carl strippoli | Expérience généraleThe staff, James & Joel, have always been very helpful, courteous, and professional. May I take this opportunity to say it was a very happy relationship and best wishes.
JEAN WORKMAN | Expérience généraleExcellent location to store you items. I had an 10x20 and a 10x10 while waiting to move. The personnel at the front desk were great. Very friendly , helpful, and accommodating.
Charles Fraley | Expérience généraleThis is a very nice facility for storage. The people are very friendly. There are plenty of carts to move to/from your car or truck to the storage unit. The restrooms are always clean.
David Norris | Expérience généraleThe best! Very clean, the nicest staff you could ever work with, great prices. Recommend!
jacob mccreary | Expérience généraleI have used a number of storage facilities in the past but this one was the best. A 10 out of 10! Keep up the good work!
david stuart | Expérience généraleJoel was brilliant in helping me get sorted and managed.
Haydee Figueroa | Expérience généraleEveryone was very helpful. They walked through the process and showed me around this very nice facility.
Kurt Ruff | RéservationNice monthly cost. Cheapest around
JIMMIE HODGINS | RéservationCommunication prior to storage was excellent.
David Wickham | RéservationIt was quick Jerry showed us our storage unit and we had out stuff in the unit with in minutes it was great.
Sarah Sawyer | RéservationNothing out of the ordinary - nothing bad.
Kelly Therrian | RéservationVery nice please was clean easy access. Facilities. New building the big units are 12' high which is awesomeness Check in guy was very helpful. All in all very great experience. March 19 2019.
fazal khan | RéservationBeing able to store some of our household goods while we were moving to a smaller home was a great help. We were able to get everything we wanted to keep moved when we were ready.
CAROLE MULL | Expérience généraleEveryone of your staff were very helpful and professional.
MAGDA ROMERO | Expérience généraleVery friendly and helpful.
HECTOR CASTILLO | Expérience généraleExcellent facility. Very clean and great service.
LARRY SMITH | Expérience générale