Évaluations des clients AJ Sunoco

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de AJ Sunoco

Cote générale :

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Michael P. le

Évaluation :

Le client n'a pas laissé de commentaire.

Nathan R. le

Évaluation :

You're all always professional and friendly, never any problems. No recommendations other than to keep up the good work.

goddard G. le

Évaluation :

This particular facility was very well-prepared to meet our needs, HOWEVER, there were some procedural matter (dictated by the Corporation) of which we'd not been told when making the 'phoned reservation. For instance, it is absurd, even discriminatory, to insist that customers have an E-mail address.

Linda S. le

Évaluation :

Service was friendly and efficient.

James W. le

Évaluation :

Very friendly staff.

Christopher P. le

Évaluation :

No one was there during drop-off at 3 pm. As noted above, I found the additional charges to be bothersome. Why was I not told that if I dropped off 1 hour later that I would be billed for an extra day at $40? I could have easily avoided this had I known. And the mileage estimate was inaccurate to cover me picking up the vehicle and driving 10 miles to home, driving to the new home location, and then driving the 25 miles to return the vehicle to the drop off location. I did not go on a joy ride with the truck. But I was charged for additional miles. Poor way to structure this experience. Price it in up front and stop surprising people with charges. Bad taste left in my mouth.

Vincent O. le

Évaluation :

Excellent customer service.

William W. le

Évaluation :

You're doing fine

David B. le

Évaluation :

Le client n'a pas laissé de commentaire.

Edward S. le

Évaluation :

Update the new rules for your representatives and indicate the rules for EZ pass. There was no online information and it took 3 different customer service individuals to get an answer, which I don't know is correct as to date. There are also a lot of hidden fees.

Robert R. le

Évaluation :

Le client n'a pas laissé de commentaire.

Mark R. le

Évaluation :

The UHaul web system is tedious. I don't see why I should check in ahead of time when I have to basically re-do the entire process onsite.

Elizabeth R. le

Évaluation :

Le client n'a pas laissé de commentaire.

Heather H. le

Évaluation :

Very confusing process. Had to take pictures of the entire truck to document damage but bc the pic had to include the entire side or front or back of the truck, the damage was not visible. Seems we should be able to take close up photos of damage to submit. Return location was unclear to me. He told me I could drop it at any location but when I git to Baltimore i was told I had to drop it at the location listed. The time of drop off was also confusing when I initially rented. Because of the lack of transparency in the rental process, I will not be using UHaul again. Process used to be easy but you now force everyone to do everything online and it’s very confusing and difficult to get someone on the phone to help

Elysia A. le

Évaluation :

Le client n'a pas laissé de commentaire.

Craig P. le

Évaluation :

They were very friendly, accommodating and respectful. Great people. I’ll be back. I’ll be sure to spread the good word. Thanks for the service! Craig

kayce T. le

Évaluation :

Le client n'a pas laissé de commentaire.

peter D. le

Évaluation :

Le client n'a pas laissé de commentaire.

Edward S. le

Évaluation :

Prices for insurance are different. Was a suprise to see it more.

John T. le

Évaluation :

Le client n'a pas laissé de commentaire.

Joni C. le

Évaluation :

Nothing, service was perfect!

Eileen N. le

Évaluation :

Le client n'a pas laissé de commentaire.

Troy B. le

Évaluation :

Cab smelled of cat urine ..person that rented before me had a cat in cab..

David K. le

Évaluation :

Le client n'a pas laissé de commentaire.

Christy R. le

Évaluation :

Le client n'a pas laissé de commentaire.

Demar W. le

Évaluation :

Le client n'a pas laissé de commentaire.

Daniel S. le

Évaluation :

Excellent

jenna R. le

Évaluation :

Le client n'a pas laissé de commentaire.

Amy B. le

Évaluation :

Le client n'a pas laissé de commentaire.

Ronald H. le

Évaluation :

Le client n'a pas laissé de commentaire.

judith M. le

Évaluation :

The brand new 26 ft truck was a pleasure to drive! It was clean and comfortable.

bob F. le

Évaluation :

The cup holders were dirty. Otherwise truck was okay.

Melanie S. le

Évaluation :

Le client n'a pas laissé de commentaire.