Liked the 24/7 access. I was only an hour later than my schedule time and could not access the vehicle without calling someone. Make the window for pickup wider. After I got the keys I did get an error statement at the "Dispatch stage" off the process something about no pictures. The return 24/7 return process was good. The only thing that I might suggest is a front, back and side view picture at time of checkout and return to complete the records. If most people are like me they already do that anyway.Brian W.
Customer Reviews for American Mini Storage
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Kennesaw, GA 30144
(Across from McCollum Field)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 9h am à 5h pm
- Sam : 9h am à 4h30 pm
- Dim : fermé
- Inspection gratuite du remorquage
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.LINDA V.
Le client n'a pas laissé de commentaire.WILLIAM M.
Le client n'a pas laissé de commentaire.Ben S.
Excellent customer service.JAMES R.
Better truck. The truck i rented was horrible and i felt unsafe in the truck.Lantz W.
The man that helped me was awesome. I will definitely book at this location again. Thank you so muchJESSICA O.
Le client n'a pas laissé de commentaire.NEAL S.
Le client n'a pas laissé de commentaire.REGINALD E.
Le client n'a pas laissé de commentaire.TERRY K.
Friendly staff,great experienceJAMES J.
Le client n'a pas laissé de commentaire.DWAYNE R.
Great equipment, fast friendly service. The entire experience was first rate simple and effective. Thanks u-haul.Frank S.
Everyone was so helpful and super nice!Mary P.
Will us them againTIFFANY C.
Le client n'a pas laissé de commentaire.DONALD S.
No recommendations at this time.Martin P.
My only issue was being charged originally for 2 days when the Uhaul rep said it was OK to return a little later. However, you have quickly corrected the billing which I appreciate. I ONLY drove 13,5 miles, so it was a shock to see that charge. Thank you for responding quickly to my complaint. DavidDAVID W.
Friendly efficient service. Great experienceKathy R.
Free Beer!Michael C.
Le client n'a pas laissé de commentaire.Brett C.
The sale person was very nice and helpful and the truck was very cleaned i still decided to mope the inside of the truck to disinfect it first before putting my personal belonging inside and it was very little dirt inside so i rate it very clean thank again and yes i would high recommendMarcel C.
Donald was extremely helpful and made the experience easy. Merci.John H.
Great Customer service! I will use this location again!James R.
Nothing. All went smooth and was well pleased.Karen C.
The staff are friendly and helpful. The facility is older , but it is reflected in the good price . Great location, safe , and secure .ralph s. | Expérience générale
The cab of my truck was not clean but the rest of truck was. The people were friendly and efficient. The truck only had 3/8 of a tank. I immediately had to fill up because I did not know how far it would go. Overall, experience was good and I would use them again.Douglas S.
Le client n'a pas laissé de commentaire.DANIEL W.
Le client n'a pas laissé de commentaire.RICHARD B.
Donald was awesomeSarah C.
Le client n'a pas laissé de commentaire.KIMBERLY S.
Le client n'a pas laissé de commentaire.Sandra P.
The staff person was excited and anxious to receive the delivery of the truck.PATRICIA W.
Le client n'a pas laissé de commentaire.JOE H.
The pickup truck was dirty with a bad smell.REGINA G.
Le client n'a pas laissé de commentaire.ERIC W.
I would definitely recommend this location the gentleman that runs this location customer service skills are outstanding. Thanks for all the help EricWilliamswithNoPainmoving.ERIC W.
Le client n'a pas laissé de commentaire.Lynette S.
Le client n'a pas laissé de commentaire.RANDAL S.
Le client n'a pas laissé de commentaire.Jonathan M.
Great location! No problem with pickup or return.Cathy P.
Le client n'a pas laissé de commentaire.NADERHABIB G.
Le client n'a pas laissé de commentaire.Victor S.
Very great experience!Samuel F.
Very friendly and patient. U-haul system online kept crashing but the guy we worked with went above and beyond to get the system working to check out the U-haul trailer to us. He hooked up trailer and made sure everything worked great. Very happy to go to him again for future needs and recommend him.CASSANDRA LYNN D.
Le client n'a pas laissé de commentaire.Carter S.
Yes the location was fine ! U-Haul it's the problem ! Very very bad customer servicesUady N.
Only complaint was the truck cleanliness. Everything was sticky, there was soda rings and standing liquid (really hope it was water) in the door and the smell was quite unpleasant. Felt like I needed a shower after getting out.Justin L.
Le client n'a pas laissé de commentaire.Michael J.
Le client n'a pas laissé de commentaire.Cullen R.
Le client n'a pas laissé de commentaire.Ivant F.
Le client n'a pas laissé de commentaire.Kent W.
Le client n'a pas laissé de commentaire.Charles W.
Le client n'a pas laissé de commentaire.joyette H.
Le client n'a pas laissé de commentaire.RONALD D.
Le client n'a pas laissé de commentaire.James M.
Great experience ... easy drop offGarry L.
Le client n'a pas laissé de commentaire.JUANITA F.
Experience was incredible.SASHA S.
Le client n'a pas laissé de commentaire.Daniel M.
Le client n'a pas laissé de commentaire.FREDERICK W.
Smaller locations like this one. I'll NEVER rent another UHAUL from any other location. The guy that helped me was excellent, Felt like I rented from my friend instead of UHAUL. Best rental experience ever. You just had to be there to see what I am talking about.JUHANI F.
Le client n'a pas laissé de commentaire.STEVEN E.
Le client n'a pas laissé de commentaire.LEAMON G.
Le client n'a pas laissé de commentaire.David H.
Le client n'a pas laissé de commentaire.BEVERLY E.
Le client n'a pas laissé de commentaire.Leroy M.
We were treated great! Our service was above and beyond.DALLAS A.
Le client n'a pas laissé de commentaire.ARMANI B.
Le client n'a pas laissé de commentaire.JAMES P.
Le client n'a pas laissé de commentaire.Norman J.
Le client n'a pas laissé de commentaire.Thomas S.
Great personality..Javier B.
Attendant was very friendly and helpful, the whole process from arrival to getting on the road was extremely smooth. Will rent from this location again!Todd C.
Manager was very nice and very accommodating. Gave good advice.Jonathon P.
I have sent a response regarding billing. You guys charged me for 2 sets of 12 pads when i only used 1. price should have been 20 $not 40 $.Richard F.
Le client n'a pas laissé de commentaire.Kim W.
Le client n'a pas laissé de commentaire.jonathan E.
Le client n'a pas laissé de commentaire.Lawrence J.
Le client n'a pas laissé de commentaire.Amber D.
Le client n'a pas laissé de commentaire.David D.
Le client n'a pas laissé de commentaire.Wayil A.
You did great job for now.Herve D.
Le client n'a pas laissé de commentaire.Joseph M.
Donald the U-Haul manger is professional, polite and knowledgeable. Rented for a one day rental and was able to stay on time the whole day thanks to the quick help of the the manager, Donald. Thanks alot!!!Michael C.
Le client n'a pas laissé de commentaire.Byron Keith G.
Le client n'a pas laissé de commentaire.Ryan T.
Le client n'a pas laissé de commentaire.Starlene B.
The after hours online registration was problematic and took well over an hour. I got booted out of the site after reading the policy and had to start over - no info. was saved. When I called for assistance I was on hold for over 18 minutes. Then when I did get to speak to a phone representative, he was not patient with me. I would not recommend the online.phone reservation system at all! When I needed to extend my rental - the phone attendant was very helpful. In turning the truck back in, the attendant was wonderful .Heidi P.
Donald was nice and helpful. Answered questions and assisted with backing up and connecting the tow trailer when I came back later after loading the truck. After connecting auto trailer suggested I stop at large Uhaul center around the corner (Uhaul Moving & Storage of Kennesaw) to assist with car loading and tie down. I did and Christian there was also super helpful and pleasant. Good customer service.David O.
Customer service was great and was very cleanScott R.
Dont lie to your customersEllis S.
Le client n'a pas laissé de commentaire.Kimberly W.
Le client n'a pas laissé de commentaire.Wilma D.
Parking is a little tight, other than that, no problems!Kristen K.
Le client n'a pas laissé de commentaire.MICHAEL M.
Great experience.Kenneth S.
The customer service at both locations was Fantastic!Deidra S.
The inside of the truck was very dirty. Coffee and soda spills on the seat and cup holder. Dirt on the passenger's seat with an unpleasant smell.Alan W.
Got some great assistance from this team getting my trailer hooked up and ready to go.Michael O.
They needed me to back the trailer about 50 feet past other Uhaul trucks parked in a row without taking the bumpers off as I backed up. It was tricky. Someone without experience would have a really hard time getting the trailer where they wanted it.kristen K.
The U-Haul reservation this reservation unit was attached expired so I had to get a u-haul at another location and ended up getting storage at that location too.Olawunmi B. | Réservation
Staff is friendly, location easy to find. The unit I rented was clean but not sealed against the weather, you can see light coming through the back wallTim P. | Réservation
Facility appeared neat and clean. Decided against location due to distance. Merci.MARK R. | Réservation
Services supplémentaires à cet emplacement
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Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
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Nous vendons des centaines de produits qui facilitent les déménagements!