Le client n'a pas laissé de commentaire.Will Z.
Customer Reviews for American Mini Storage
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Kennesaw, GA 30144
(Across from McCollum Field)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 9h am à 5h pm
- Sam : 9h am à 4h30 pm
- Dim : fermé
Heures d'ouverture spéciales
- 5/30/2022: Fermé
- Inspection gratuite du remorquage
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.THOMAS A.
Donald was great he took care of safety checks and provided the additional equipment I needed to tow the trailer. Great Job! G. SurleaGregory S.
The man in the shop was very helpful. Location is easy to get to, and didn't have any heavy traffic issues on the day/time we were there.DAWNE P.
I rated the location as "average" mainly because I was hoping for something closer. It was 12 miles round trip just to get the truck, which added almost $10 to the fees in mileage. Please look for more locations in the Kennesaw/Acworth area! The site itself was fine in terms of the pickup and dropoff, it was an effortless experience.DAVID P.
Associate was very cordial and knowledgeable of job.Ruby D.
Le client n'a pas laissé de commentaire.David E.
Le client n'a pas laissé de commentaire.Ronald D.
Donald was very helpful!Davis G.
Le client n'a pas laissé de commentaire.Clean Tech C. | Expérience générale
Le client n'a pas laissé de commentaire.JOHN S.
Le client n'a pas laissé de commentaire.MAURENA M.
Nothing for now service was excellentVICTOR P.
Le client n'a pas laissé de commentaire.RICHARD D.
Great experience all around. Friendly, efficient, helpful agents on both ends of our trip. Thanks to all! We'll see you next time!Johnny W.
Le client n'a pas laissé de commentaire.JEROME M.
Le client n'a pas laissé de commentaire.JUSTICE B.
Le client n'a pas laissé de commentaire.STEPHEN P.
No one around for drop off. Sign said they were at lunch.Carl B.
This was the second time renting a 6x12 cargo trailer from this location. The first time I had no issues. The second time I received a 6x12 cargo trailer that was dirty inside and it required me to clean out the mess from the previous renter. All cargo trailers should be fully inspected prior to renting them to the next customer. Staff working at this location is always friendly and helpful.EUGENE R.
Very nice staff was in and out helped in every way they could have.MICHAEL K.
clean the vehicles between rentersKARA B.
Very friendly, professional, efficient, and quick rental.Joel S.
I have no complaintsSHERITA S.
There was damage to the roof of the cargo area that I only noticed after driving off the lot. No walk around to document pre existing damage was conducted, also the check engine light was on and should have been noted that it was safe too drive.BRYAN P.
Le client n'a pas laissé de commentaire.Michael H.
Le client n'a pas laissé de commentaire.JUWANNY'EL S.
Le client n'a pas laissé de commentaire.Bruce P.
Truck stunk like weedChristopher A.
Le client n'a pas laissé de commentaire.CHRISTOPHER H.
Le client n'a pas laissé de commentaire.Alex M.
Le client n'a pas laissé de commentaire.Brooke S.
I like the ability to have contactless drop off after hours.brian D.
The rep at the location was friendly and helpful, I was just shocked that U-HAUL would be renting out vehicles that have inoperable breaks.Rasheatia G.
Le client n'a pas laissé de commentaire.TAMELA J.
Worst storage facility ever. Wasp nests inside of unit . Only used the unit for a month and that was a month too long roof leaked damaging 2 TVs My grandmother curio cabinet and soaked my sofa.when I complained they said call my insurance co and file a claim. Why should my insurance co have to pay for their unmaintained facility. When I asked for the owners name the manager refused to give it to me. He stated that he would give him my name and number and have him call. Yeah right! If you care about your belongings pay a little more and save yourself a lot of headaches. Wouldn't recommend this place to anyone.Beth T. | Expérience générale
Le client n'a pas laissé de commentaire.Alfredo D. | Expérience générale
I have a concern w/ someone picking up the phone. I wish there was someone there to pick up, I called yesterday before 5 & couldn't reach any one.. also I pay for the insurance coverage & I just received a bill, I owe for damage. Is there anyone, like a manager I can talk to. Waiting patiently. Sincerely, M. JeantyMAGALIE J.
Le client n'a pas laissé de commentaire.Kimberly D.
The UHaul trailer I was pulling had no resistance at all. It was so smooth sometimes I had to remember I was towing a trailer. I recommend UHaul to anyone needing a trailer.BERYLE B.
Le client n'a pas laissé de commentaire.Kenneth B.
Donald was a pleasure to work with.MARCUS R.
Le client n'a pas laissé de commentaire.Jennifer J.
Very nice guy helped us when delivery took place. Very personable and professional.MICHAEL G.
Great customer service !! Will rent again!!MAJEED A.
I was previously directed to go to 3885 Frey Rd, Kennesaw, GA but that location was difficult to find. So I called American Mini Storage and they were wiling to accept the equipment. It was convenient and easy to find. Mr. Donald Housholder was also helpful and professional. He deserves commendations.Richardson D.
I have already sent you an email on the fact that the location did not have the dolly as request. When this guy in Vicksburg went to rerun my contract with out the dolly., he charged me for insurance which I did not ask for. Pleas check the original contract and past contract I have done with you guys. I just did a rent at the end of may or first of June. The representative was very nice and respectful. I think it was just an error on his part. I have already sent an email to you guys about this. The original contract was $449 with the dolly and when he removed the dolly the price went to$526. 404-457-3410. I have tried to call you guys 800 number but there was an hour and half wait all three times that I called you. That is sad that the wait time is so long.CAMERON K.
I just dropped off a trailer, but the attendant had me checked out in no time!SAMUEL G.
Le client n'a pas laissé de commentaire.Sophal C.
Staff were always courteous and helpful. We answered NO to question 1 due to fact facility needs major renovation and/or repairs. The staff did keep the facility clean of trash etc.. The facility is in a prime location and customers are likely to pay a bit more if facility has newer units with wider road access. It was due to the narrow roads/accessibility that we choose to move to another facility, not due to location or the staff.Chris M. | Expérience générale
The gentleman that helped me was very courteous and I really appreciated it. Sometimes these things are not that way.Jonathan W.
No one on-site until 9am? Van had not been cleaned, had to clean windows to see out. Change oil soon light kept coming on. When tried to return van, website kept locking up, phone call useless, as they hung up after being on hold forever, an then said their were experiencing issues.Richard P.
Le client n'a pas laissé de commentaire.Graham H.
I was scheduled to drop off the trailer about 5 miles from my home but drop off location location didn't accept trailers. Uhaul should know where trailers are not accepted and not schedule for pickup or drop off at those locations. On a positive note, the trailer was clean and pulled well. No issues there. Is was just the scheduling of pick up and drop off locations not being accurate.STEPHEN W.
Le client n'a pas laissé de commentaire.NIKKI G. | Expérience générale
Great location and great service!CLAUDIA Y.
Le client n'a pas laissé de commentaire.Alexander L.
Le client n'a pas laissé de commentaire.Makeshia J.
Le client n'a pas laissé de commentaire.DOUGLAS R.
Attendant was very abrupt and not at all helpful; got the feeling that I was interfering with his day and whatever he was doing in the back of the building. (Door to the office was locked at 10:00 am with no one inside). I left two Short Wardrobe Boxes to drop off for the Box Recycling Program, and he said "We don't do that here. We are not U-Haul" When I told him I was an invalid and had no car, he said he'd take care of them and then carried them over to a trash dumpster and threw them in. An overall unpleasant man, and an overall unappealing place to conduct UHaul Business. I have made many moves in Southern California (Hollywood, Sacramento, Fremont), in North Carolina (Raleigh, Caay, and Wake County), and in Georgia (Kennesaw, Sandy Springs and Marietta) and until now, have NEVER complained about U-Haul, but now I will most certainly caution those people in my sphere of influence to most certainly NOT use this particular non-U-haul UHAUL independent contractor.Michael M.
Le client n'a pas laissé de commentaire.Larry P.
Le client n'a pas laissé de commentaire.JAYLIN C.
The cab of the truck was a little dirty.CANAN H.
Le client n'a pas laissé de commentaire.Dwight M.
Le client n'a pas laissé de commentaire.LESLIE K.
Le client n'a pas laissé de commentaire.Ralph S.
Donald is the man. He was very helpful with everything.RAMZA A.
Liked the 24/7 access. I was only an hour later than my schedule time and could not access the vehicle without calling someone. Make the window for pickup wider. After I got the keys I did get an error statement at the "Dispatch stage" off the process something about no pictures. The return 24/7 return process was good. The only thing that I might suggest is a front, back and side view picture at time of checkout and return to complete the records. If most people are like me they already do that anyway.Brian W.
Le client n'a pas laissé de commentaire.LINDA V.
Le client n'a pas laissé de commentaire.WILLIAM M.
Le client n'a pas laissé de commentaire.Ben S.
Excellent customer service.JAMES R.
Better truck. The truck i rented was horrible and i felt unsafe in the truck.Lantz W.
The man that helped me was awesome. I will definitely book at this location again. Thank you so muchJESSICA O.
Le client n'a pas laissé de commentaire.NEAL S.
Le client n'a pas laissé de commentaire.REGINALD E.
Le client n'a pas laissé de commentaire.TERRY K.
Friendly staff,great experienceJAMES J.
Le client n'a pas laissé de commentaire.DWAYNE R.
Great equipment, fast friendly service. The entire experience was first rate simple and effective. Thanks u-haul.Frank S.
Everyone was so helpful and super nice!Mary P.
Will us them againTIFFANY C.
Le client n'a pas laissé de commentaire.DONALD S.
No recommendations at this time.Martin P.
My only issue was being charged originally for 2 days when the Uhaul rep said it was OK to return a little later. However, you have quickly corrected the billing which I appreciate. I ONLY drove 13,5 miles, so it was a shock to see that charge. Thank you for responding quickly to my complaint. DavidDAVID W.
Friendly efficient service. Great experienceKathy R.
Free Beer!Michael C.
Le client n'a pas laissé de commentaire.Brett C.
The sale person was very nice and helpful and the truck was very cleaned i still decided to mope the inside of the truck to disinfect it first before putting my personal belonging inside and it was very little dirt inside so i rate it very clean thank again and yes i would high recommendMarcel C.
Donald was extremely helpful and made the experience easy. Merci.John H.
Great Customer service! I will use this location again!James R.
Nothing. All went smooth and was well pleased.Karen C.
The staff are friendly and helpful. The facility is older , but it is reflected in the good price . Great location, safe , and secure .ralph s. | Expérience générale
The cab of my truck was not clean but the rest of truck was. The people were friendly and efficient. The truck only had 3/8 of a tank. I immediately had to fill up because I did not know how far it would go. Overall, experience was good and I would use them again.Douglas S.
Le client n'a pas laissé de commentaire.DANIEL W.
Le client n'a pas laissé de commentaire.RICHARD B.
Donald was awesomeSarah C.
Le client n'a pas laissé de commentaire.KIMBERLY S.
Le client n'a pas laissé de commentaire.Sandra P.
The staff person was excited and anxious to receive the delivery of the truck.PATRICIA W.
Le client n'a pas laissé de commentaire.JOE H.
The pickup truck was dirty with a bad smell.REGINA G.
Le client n'a pas laissé de commentaire.ERIC W.
I would definitely recommend this location the gentleman that runs this location customer service skills are outstanding. Thanks for all the help EricWilliamswithNoPainmoving.ERIC W.
Le client n'a pas laissé de commentaire.Lynette S.
Le client n'a pas laissé de commentaire.RANDAL S.
The U-Haul reservation this reservation unit was attached expired so I had to get a u-haul at another location and ended up getting storage at that location too.Olawunmi B. | Réservation
Staff is friendly, location easy to find. The unit I rented was clean but not sealed against the weather, you can see light coming through the back wallTim P. | Réservation
Facility appeared neat and clean. Decided against location due to distance. Merci.MARK R. | Réservation
The driveways are narrow. No way to turn down aisles with 20 ft truck. Cracks in pavement make it hard to push dolly. But price is right, and Brittney, the manager, is very friendly and helpful.Privacy R. | Premières impressions
Not your fault, I couldn`t tell if my reservation went through. Your facility is very nice and convenient!Privacy R. | Premières impressions
I am not saying anything bad, but I couldn`t tell if my reservation went through or not! That`s why there are 2!! I`m sure it`s my fault.Privacy R. | Premières impressions
I wound up not needing the unit. The woman who helped me on the phone was very helpfulPrivacy R. | Premières impressions
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