Le client n'a pas laissé de commentaire.
JASON H.
Customer Reviews for Athens Athletics Inc
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher
Trailer and truck miswired. Turn Signals reversed on trailer.
Joseph H.Very good 👍
larry B.Immediately dropped off same day. Smell was horrible in truck. Place was closed
Jeri M.Great doing business with this company
Linda D.Location was fine and staff friendly but they need to check condition was what prior driver said. We were told truck had 1/4 tank. Warning light immediately came on saying only 2 miles to empty. Luckily gas station was a mile away.
Pam S.The equipment was very dirty. Something has been spilled in the cab as the floor and dashboard was sticky, the seats were black with dirt. I cleaned the cab for over a hour. Something had been broken and left in the cargo area.
Brenda G.Very Professional and helpful. Wish we could've rented thru Athens Athletics several weeks ago instead of Thumpers. Thankful we could this time. Very pleasant experience with Athens Athletics.
GLENDA T.Friendly and knowledgeable staff made it a a pleasant experience.
JAMES C.Well I guess I'm in the middle on if I would recommend yo a family or friend . The first lady was nice , the truck was dirty inside and out. There was a water bottle , a cigarette pack, and socks inside the u haul truck . It was at a quarter tank when I got it and I returned it on a half tank I didn't get anything like reimbursement. I used the truck for maybe an hour just to purchase something and take it home , no kinda of reimbursement. The lady who was working when I returned asked for the keys and took my paperwork from me and threw it away I was like my receipt? She was like oh and gave it to me from the booklet she threw away and that was it . She didn't even inspect the u haul, which seems like they don't given how dirty it was when I got it . Overall not a satisfied customer
FAITH M.As a first time u-haul renter the process one must go through to return should be explained to the customer. For example you need to be at the location that you rented it from to return the truck on line. If closing early, let the customer know ,because there is a $20 fee written in fine print on contract. There are too many hidden fees. The should highlight these.
SHERRY D.It is obvious UHaul is a secondary businessvat thus location. Few moving supplies visable. Young counter staff did not offer to help old man with hookup of trailer. Could not do it, so had to go demand help. Someone came from the back and hooked it up. Equipment 12' trailer: needs lift on tongue.
DANIEL P.Nothing at all…they did a great job assisting and making sure the equipment was in good working condition.
JARIUS P.Phone service/help was great and above and beyond the call!
Douglas H.Great customer care. One of the best places I have ever used.
Erik L.My worst experience with uhaul after all the times I used them. They rescheduled my pick up location without notice. Claim they called and text but no email. I didn't receive either
Jornekia O.Such a great experience and such great people. This will be the Uhaul location I will use from now on!
Klaus H.Easy drop off location for me because I picked it. They did try to get me to drop it off at a different location that would be easier on them. I unlike uhaul apparently actually stick to my word and if I choose to drop a truck off at a certain location that's where it will go. I don't change plans and mess up someone's whole experience just because. The sad thing is I know this will mean nothing and no one will care. Y'all keep letting uhaul screw anyone they want over but I am wiping my hands of them and saying good by for the rest of my life.
JARED L.Excellent customer service. They set the example for other UHAUL facilities to follow.
Klaus H.It was smooth as silk. Everything was very nice.
peter R.FRIENDLY FOLKS
Edwin W.Nothing at this time.
CURTIS W.Great rental experience !
Randy D.Nothing at this time.
CURTIS W.No improvements needed
Brian W.The owner manager was great.
Michael S.The owner was very nice and very helpful!
Linda G.Just had a little issue with driver door.
Marco M.The staff was very nice and exceeded above and beyond.
Ernest H.Easy transaction...friendly, helpful staff!
Cathy W.Excellent customer service from the employees of Athens Athletic.
Linda S.If you make a customer pick up the equipment outside of the area requested, you should not charge foelr the extra miles. For instance, my request was to pick up and drop off in Decatur, AL. UHAUL chose for me to pick up in Athens, AL. THATS 46 ROUND TRIP MILES I HAD TO PAY FOR because UHAUL didn't halve trucks in Decatur. That is not my fault but I still got charged. I have a family member moving this weekend. I will not recommend UHAUL!
Lisa A.Very friendly and accommodating staff at Athens Athletics. It was my pleasure to do business with them and I wouldn't hesitate to use them again.
John C.S.O.
Kerry M.Keep up the great service!
Michael L S.