Customer Reviews for Atwood Car Wash and Quick Lube
(U-Haul Neighborhood Dealer)

610 évaluations

1512 Atwood Ave   Johnston, RI 02919

(401) 331-0060

Heures d’ouverture

  • Mon-Sat: 8 am–5 pm
  • Dimanche : de 9 h a.m. 3 h p.m.

Services dans cet établissement :

Pour nous contacter

(401) 331-0060

1512 Atwood Ave
Johnston, RI 02919

Services dans cet établissement :

Heures d’ouverture

  • Mon-Sat: 8 am–5 pm
  • Dimanche : de 9 h a.m. 3 h p.m.
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
4

good services thank you

ury santizo 
Évaluation :
1

Left my red water bottle behind the seat of a truck I rented. Called to ask if they could just put it aside. The guy who answered was extremely rude and said too bad and it's not my responsibility. For something that takes less than 2 minutes I thought that was pretty rude and inconsiderate. No need to be rude like that to customers. The rude guy who answered at 9:03am 3/18/24. All the other employees were nice.

Justin West 
Évaluation :
5

Rien

Al Derobbio 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gabriel Mendez 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David Albright 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MICHAEL NARDUCCI 
Évaluation :
4

Le client n'a pas laissé de commentaire.

John Natalizia 
Évaluation :
5

S.O.

Beverly Costa 
Évaluation :
5

Nothing I can think of....I use this location often and have recommended them many times. Very nice folks.

Beverly Costa 
Évaluation :
1

This entire experience was awful. My location was shifted to the one on Atwood Avenue in Johnston, RI. I understand that the truck wasn't available at the original location. At the new location, it took 15 minutes of being there for someone to attend to customers. The guy behind the desk said it was because he had to bring his dog home or something and then had to bring it back to work anyways? That was just the start of awful customer service. The first truck I was given wouldn't start. It was cold, I understand. But the same guy who wasn't there for his customers then gave me attitude when I told him. Eventually we got it sorted out with a new truck. Both trucks were covered in ice. I slipped (but was fine) while unloading something one time. There wasn't any safety maintenance (regarding ice) done to the back of the truck. It's an accident waiting to happen. I was also charged for a dozen blankets but was only supplied 7. I get that there was a location change and the same supplies might have not been available. But I shouldn't have still been charged for a dozen. Overall, this was a 1 star experience.

Tyler Salk 
Évaluation :
4

Le client n'a pas laissé de commentaire.

John Natalizia 
Évaluation :
5

First off, the person who rented me the truck was Awesome...very friendly. When leaving the place I rented the truck from I think I drove about 500 feet before I had to apply the brakes and when I did, a Huge piece of snow and ice slid off of the truck cab roof and right down the windshield causing me to lose vision of the road ahead temporarily. I got through that little surprise unscathed and on my way I went. I got to where I was going to load the truck and could Not open the cargo door, it was frozen shut.! I went to several houses in the area to try and get some warm water to open the door and finally found some. The step was also a sheet of ice and had to melt it as well. So finally after about a half hour of melting and chipping away ice I was able to start loading. While driving I noticed the "check engine light" was on constantly. I'm a mechanic so I was not so worried about that. I guess overall the things that happened today were more of a broken shoelace type of thing and not a major catastrophe..........

Gary demuth 
Évaluation :
5

100 % great ... customer service great

Robert Lenihan 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Iyabode Alfred 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Raymond Silva 
Évaluation :
5

The truck wasn’t swept out .. and the cabin could’ve been cleaned.. not horrible.. and no one went through the truck with me I had the tow on without towing.. but other than that.. I was satisfied

Tracy Tomasso 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert Croce 
Évaluation :
5

These gentlemen are great. Been using this location since my youngest went to college in 2017.

Beverly Costa 
Évaluation :
5

Very helpful and friendly will definitely go back

MARIBEL RUIZ 
Évaluation :
5

Paulie is the best.

Peter Palermo 
Évaluation :
5

Staff is great. Vehicles are clean and well maintained. Never an issue, been with location for at least 5 years.....

Beverly Costa 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Andrea Garcia 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Shawna Morrell 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tim Fugere 
Évaluation :
2

Truck not clean, water bottle left in the door, crumbs on floor Only put 15 miles on the truck and put in 3,5 gals of fuel, clearly returned the truck with MORE fuel than when I picked it up but was charged an additional $10,5 for 2 more gallons of fuel on my bill!!

David Sutton 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John Perkins 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MARK BLANCHARD 
Évaluation :
4

Le client n'a pas laissé de commentaire.

MICHAEL NARDUCCI 
Évaluation :
5

Very helpful very nice

Mathew Macleod 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert Cacchiotti 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Anjuli Sciarra 
Évaluation :
5

Le client n'a pas laissé de commentaire.

gaetano candelmo 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Arthur Porter 
Évaluation :
1

The truck is more outdated than those used by other companies. I preregistered, using the app, and still had to go through the entire process at the desk. I've used this location twice and both times there was nobody at the desk when I returned the truck so I left the keys without speaking to anyone. Two workers saw me and just made a comment to each other wondering where the other worker was to assist me. I never received a copy of my final bill either.

ERNEST FORLINI Jr 
Évaluation :
5

Le client n'a pas laissé de commentaire.

elaine mason 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brian Gruttadauria 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Carole Cipkas 
Évaluation :
4

Make your reservation system better and do not rip off your customers with adding 200 miles to their mileage. I only went 100 miles and they put down I went 300 miles

Korrie Mcclurg 
Évaluation :
5

I have an issue with UHAUL the company and not this location. I am coming from Connecticut to move my daughter into her college apartment in Boston Ma. I booked a truck on 8/23/2023 for UHaul at 19 Pleasant Street, Altteboro Mass. The following day, I get a text stating that the closest location with the available equipment that I want is at 1075 Newman Ave. Seekonk, MA, 02771. I said OK. I called UHual on 9/1/2023 at 8 am and was told that yes the truck was there and will be available for me by 12 pm. As we were on the road, I received a phone call at 10:15 am from your company stating that the truck I booked may be there by 3:30 pm with no guarantee. I had a big issue and then I was given another location to to drive to pick up the truck, 1512 Atwood Ave, Johnston, RI 02919. I had no choice but to comply and accept whatever you are giving me. AND!!!! I end up paying more money for your error. I had to go further to get a truck and was charged more for more miles that I incur because of your company's policy. How is this fair? There is something wrong with your policy and the way you are doing business. I am not faulting the place where I picked up the truck, but I am faulting you, UHaul. And I will go ahead and make a complaint with the better business bureau and even the attorney general. Yesterday was very stressful for me and my entire family. Your company needs to make some changes. However, because you dominate this industry, you may not feel the need to make any changes. That is all that I have to say. Hmmm, Interesting...I see that filing a complaint with BBB means nothing. Ok. So, I guess I will have to go on line and just voice my issues with your company's business practices.

Marcelle Bichotte-Dunner 
Évaluation :
5

Le client n'a pas laissé de commentaire.

debbie melo 
Évaluation :
1

Was told I could drop off after hours. They charged me for two extra days because these idiots didn't realize the trailer was already in their lot. Will be disputing the entire transaction and recalling the charge with my bank on Monday

Peter Smith 
Évaluation :
5

Everything was smooth as usual. I have used this location many times.

Beverly Costa 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Robert Sneesby 
Évaluation :
3

Trailer was not cleaned there was debris from previous renter. No printed receipt with amount and no email with amount.

PAUL ARCHETTO 
Évaluation :
5

We dropped off here after hours after traveling from NC. The mobile drop-off was super easy to use and we were in and out pretty quick.

Brian Rimmer 
Évaluation :
5

The representative was very helpful after having multiple bad experiences with the uhaul manager at the North Smithfield,RI location.

jonathan gann 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JUAN ARIAS 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Wallace James 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jessica Lowe 
Évaluation :
4

Truck smelled bad but everything else was great

Danielle Camporini 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Isabella Johnson 
Évaluation :
5

The staff were very helpful and the U-Haul was clean. Great location.

SALLYANNE HAYTER 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Halil Ercelik 
Évaluation :
5

Le client n'a pas laissé de commentaire.

STEVE JAMES 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Timothy Jeffas 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Richard Jodoin 
Évaluation :
5

Le client n'a pas laissé de commentaire.

patricia a damico 
Évaluation :
5

Owner Paul made the transaction smoothly for me, and came out to the trailer to hook it up for me making sure it was safe, and explained the weight distribution and slower spped to reduce the possibility of sway. Will definitely rent from this location again, and refer family and friends to consider the same. Richard

Richard Jodoin 
Évaluation :
5

Le client n'a pas laissé de commentaire.

freddy santiago 
Évaluation :
3

Truck tires were not correct pressure, screws in the cargo bay and brakes that failed to respond quickly made an adventurous drive.

Christopher Barrett 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RoseMarie Langley 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Juan Delacruz 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ELIZABETH MORAIS 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael Eugenio 
Évaluation :
5

Nothing. The staff were very accommodating to my specific needs. Merci.

Pauline Cairone 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Lee Rivera-Del Valle 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Peter Palermo 
Évaluation :
3

This was a third party location it is a car wash i told the man the issue that i had and he told me i needed to talk to uhaul, that they couldnt do anything at this location. I returned the truck Friday around 2 pm.

Lusvy Aguilar 
Évaluation :
5

Excellent friendly service! No suggestions for improvements.

Christine Shepherd 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Peter Palermo 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ADRIAN JIMENEZ 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James Piersaint 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Donald Webster 
Évaluation :
2

The attendant was nearly half hour late from my appointment. the truck was filthy inside. the cargo area had shards of broken glass everywhere. there was less than a quarter tank of gas in the vehicle. I am moving two children to college later this summer and needless to say I will not be using your company.

Frank D'Alessandro 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Cesar Velasquez 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Karen Stewart Jackson 
Évaluation :
5

I am a repeat customer to this branch. Goes smooth everytime. 10/10

Paul Pusyka 
Évaluation :
5

Le client n'a pas laissé de commentaire.

patricia a damico 
Évaluation :
4

Le client n'a pas laissé de commentaire.

patricia a damico 
Évaluation :
5

Always a good and easy experience.

Tim Corey 
Évaluation :
4

Personnel amical

TIMOTHY AURELIO 
Évaluation :
5

Excellent service as always!

David Torres 
Évaluation :
5

Le client n'a pas laissé de commentaire.

STEVE JAMES 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Paul Guercia 
Évaluation :
5

Great service I would rent again !!

Adrian Henderson 
Évaluation :
5

The van we rented was ready at the time promised and customer service on the paperwork was fine. I would rent here again.

Mary Lou Proia 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joseph Misunas 
Évaluation :
5

Display the locker code better I had to call customer service because I didn’t remember seeing the code number or location

Luis Perez 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Raymond Cote 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Karen Stewart Jackson 
Évaluation :
5

The proprietor at Atwood Car Wash is great! Very attentive to your needs and ensures your rental experience is a good one.

Jeff Rand 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael Eugenio 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gary Munroe 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Pedro Amorim Reis 
Évaluation :
5

Excellent service à la clientèle. Made everything quick and easy. Je referais appel à lui.

Khaled Elsawabi 
Évaluation :
1

I am not a happy mover. We were quoted one price $29,95 and charged a different price $39.95. The mileage price was the same $.45 and charged $1.39. We repeated the price to the individual and he confirmed. I was not alone in front of this person and we both confirmed. I don't know if it was a language barrier or what. We were never told we would be charged for using our credit card. Maybe you should educate your representatives . Also, it would have helped to have been given a receipt. The representative was too lazy to put ink in the printer.

Karen Jones Ariosta 
Évaluation :
1

Person who checked me in spoke very little English. There was no contract provided to me to sign. Operator took picutes of my drivers license and credit card. No one looked at vehcile with me. I took pictures of truck before I left with it as means to estiablish condition before I drove it. There was no contract presented to me upon my return of truck. I did get a UHual receipt that seemed to be in order. Will not go bakc there. This locatin was not my choice. Uhual presented it to me as the only one near me with truck style and length I requested.

william austin 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Laura Lopes 
Évaluation :
5

Le client n'a pas laissé de commentaire.

STACEY GRANT 
Évaluation :
5

The whole experience was great, this business is fantastic as always.

phil lemoi 
Non les évaluations ont été soumises pour cet établissement.

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