The truck is more outdated than those used by other companies. I preregistered, using the app, and still had to go through the entire process at the desk. I've used this location twice and both times there was nobody at the desk when I returned the truck so I left the keys without speaking to anyone. Two workers saw me and just made a comment to each other wondering where the other worker was to assist me. I never received a copy of my final bill either.
ERNEST F.
Atwood Car Wash and Quick Lube
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Johnston, RI 02919
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 4,5 - Cote moyenne des clients
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Vos précieux commentaires nous aideront à mieux vous servir.
Make your reservation system better and do not rip off your customers with adding 200 miles to their mileage. I only went 100 miles and they put down I went 300 miles
Korrie M.I have an issue with UHAUL the company and not this location. I am coming from Connecticut to move my daughter into her college apartment in Boston Ma. I booked a truck on 8/23/2023 for UHaul at 19 Pleasant Street, Altteboro Mass. The following day, I get a text stating that the closest location with the available equipment that I want is at 1075 Newman Ave. Seekonk, MA, 02771. I said OK. I called UHual on 9/1/2023 at 8 am and was told that yes the truck was there and will be available for me by 12 pm. As we were on the road, I received a phone call at 10:15 am from your company stating that the truck I booked may be there by 3:30 pm with no guarantee. I had a big issue and then I was given another location to to drive to pick up the truck, 1512 Atwood Ave, Johnston, RI 02919. I had no choice but to comply and accept whatever you are giving me. AND!!!! I end up paying more money for your error. I had to go further to get a truck and was charged more for more miles that I incur because of your company's policy. How is this fair? There is something wrong with your policy and the way you are doing business. I am not faulting the place where I picked up the truck, but I am faulting you, UHaul. And I will go ahead and make a complaint with the better business bureau and even the attorney general. Yesterday was very stressful for me and my entire family. Your company needs to make some changes. However, because you dominate this industry, you may not feel the need to make any changes. That is all that I have to say. Hmmm, Interesting...I see that filing a complaint with BBB means nothing. Ok. So, I guess I will have to go on line and just voice my issues with your company's business practices.
Marcelle B.Was told I could drop off after hours. They charged me for two extra days because these idiots didn't realize the trailer was already in their lot. Will be disputing the entire transaction and recalling the charge with my bank on Monday
Peter S.Everything was smooth as usual. I have used this location many times.
Beverly C.