Le client n'a pas laissé de commentaire.
Christopher P.
Customer Reviews for BP Gas & Food
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Everything was great.
Jack G.Employee was rude and not professional. Making unnecessary remarks. Gas tank was given with 3/4 of fuel. Returned at 1/2, was charged $33 for fuel.
lucia G.I had ordered an appliance dolly and 24 blankets. There were not with the truck and the location didn't have any. I had people waiting to help me and I had to delay. Lucky the UHaul center on Lake street in Aurora, IL was able to help me with the issue. If the locations other than a center don't have the equipment I need I should have gotten an email say that I would need to go to a center. The truck was clean and worked well. I have used UHaul many time and this is the third time that a location didn't have what I asked for. It's frustrating to deal with this on moving day.
Mario S.Rr tire needed air and has a leak
Curtis B.Location should not charge people for items they did not rent. I was charged for furniture pads that I did not rent/purchase.
Aja A.Nothing! Everything was excellent! AAAAA+++++
David L.It took me 45 min to get my truck after waiting 20 min to get approved and the gas station clerk had to call someone to come hand me the keys he was not able to and the person drove from there house and I didn't leave there until 10:45 for a 10:00 pick up
Josh M.We had to wait 45 minutes for a attendant to come and give us the key.
Joshua L.They didn't know amounts or what I was being charged. May have been charged incorrectly.
ZULANA C.Over charged
Edwin A.The lock on our truck had previously been cut before I received the rental. Luckily I didn't need to use the lock, but it was also a little strange seeing that the lock wasn't replaced after being cut open
Meghen N.Overall good experience. Will use them for any future vehicle rental needs.
CHARLOTTE W.I live in Elgin IL, rented in Elgin. By the time I pick up my 6 / 12 trailer I was in a Aurora IL. 45min.away instead of 5 min don't understand. Elgin had the size I needed. The lady I talk to was no help to me at all.
DAVID D.It was a very conveniend location. It was easy to pick up the van and return it. Also gas for fill up was available there. Selection of equipment is limitead as it is a small location but it worked out well for my needs. The staff was very helpful.
EARL B.The low pressure ire light was on. Couldn't see the mileage. I told the guy.
AMY B.Fast and courteous service. Very helpful.
STUART A.Fuel was listed as full tank and was actually 7/8. Cab smelled like cigarettes.
TIMOTHY S.