Évaluations des clients Batteries R Us

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Batteries R Us

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Heidi V. le

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I'm sorry, I forgot to fill tank!! My husband wasnt very nice to our son, so had a lot on my mind!!

Edwin K. le

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The people were friendly and the truck was ready with the blankets as requested.

Hellen N. le

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Windshield wiper blades were totally ineffective wiping the windshield because they were old and not flexible. Accumulated ice and snow was not cleaned off the step plate at the rear cargo door. These are both safety items. Lawyers are waiting for cases caused by such deficiencies !!!!!!!!!

Dennis E. le

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the representative was very helpful and friendly

Peter F. le

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Le client n'a pas laissé de commentaire.

Raul M. le

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Le client n'a pas laissé de commentaire.

Steven S. le

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Randy at Batteries R Us was great and very accommodating. Thx.

Whitney H. le

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Staff was helpful and friendly. All I could ask for after wanting to be done with this truck.

Tom J. le

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Exceptional service

Mark S. le

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The young man was great. Could not be better

Gregory W. le

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When the employee hitched the trailer to our car he used the wrong ball. There was way too much play and we were not able to pull over and change it out right away so it was a bit scary. Also, we were assured that the moving pads we had rented were in the back of the trailer. They were not. When we first got there we were told that we needed to return the trailer to Huntsville Alabama on Sunday. The original plan was to return the trailer to Willmar Minnesota on Monday. When we corrected that to Willmar, the reservation got switched to a one-day rental. Because we were not able to use the trailer with the pads oh, we had to use several SUVs to do the same job. We were helping friends in the last segment of their move. All of their bedding had already been packed up. We live a hundred miles away from where they were so we had nothing either. So, the trailer was never used for its purpose. We called the Minnetonka Minnesota location and asked if we could return the trailer to them on Saturday. They told us that we could but that the trailer was already late and being returned and that we might be charged an additional amount we're not going to the original return location. It seemed that our reservation just got more and more and more screwed up. That being said, the people in the original location were very nice and helpful. I just don't think that the gentleman that was helping us had his act together.

Ed F. le

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Le client n'a pas laissé de commentaire.

Jannette R. le

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Customer service was outstanding

shawn C. le

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Excellent Employees

shawn C. le

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Excellent employees

Lori S. le

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Le client n'a pas laissé de commentaire.

Elizabeth F. le

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Le client n'a pas laissé de commentaire.

Robert E. le

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Excellent experience renting a U-Haul van from this Batteries R Us location in Hopkins. Everyone was friendly, helpful and efficient. I'll definitely rent from them again.

Bonnie B. le

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Great help from the gentleman who helped us get setup!

Robert N. le

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Le client n'a pas laissé de commentaire.

HEATHER D. le

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Le client n'a pas laissé de commentaire.

Christopher P. le

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Le client n'a pas laissé de commentaire.

Robert K. le

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Streamline the return process.Too many questions! it very very customer unfriendly to have to take photos of so many things and then a threat of a $20 overage charge for not checking out electronically.

Lori S. le

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Le client n'a pas laissé de commentaire.

Parvana G. le

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Le client n'a pas laissé de commentaire.

susan J. le

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Personnel had difficulty providing a receipt upon return.

David B. le

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Le client n'a pas laissé de commentaire.

KODJO A. le

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I received the Truck with 3/4 full of gas and I returned it full tank. The shop keeper agreed to make me a discount but when i received the bill she did not do any discount. i don't know your policy in this situation. I feel disappointed. Thank you!

paul F. le

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Hitch ball was not tight when trailer was chained and fastened.

John S. le

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Truck didnt run great, seemed like it needed some sort of tune up or something. Very loud and slower than the 26 ft i used a month ago.

Scott H. le

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Le client n'a pas laissé de commentaire.

Ted E. le

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Randy was extremely helpful in renting me a van on short notice Everything was easy and a great price

cynthia F. le

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Randy and other employees were very helpful in assisting us with getting the car safely onto the trailer, helping us with contract paperwork (even despite a server crash outside of his control), and generally being pleasant! I would definitely recommend the rental experience at this location!

Charles K. le

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Awesome service

Melanie R. le

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Le client n'a pas laissé de commentaire.

Lorraine G. le

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Employees are awesome

Alice D. le

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Le client n'a pas laissé de commentaire.

John L. le

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Le client n'a pas laissé de commentaire.

ANDY S. le

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Super nice group!

Kevin E. le

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Le client n'a pas laissé de commentaire.

Rachel N. le

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Le client n'a pas laissé de commentaire.

Karel H. le

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Le client n'a pas laissé de commentaire.

Robert S. le

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I was unable to rent the truck I ordered. The door was locked and did not use my rental. Already in the process to receive my refund. I will be satisfied more when I receive that.

Lorraine G. le

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Le client n'a pas laissé de commentaire.

Leroy S. le

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Everything went well. Batteries R Staff was friendly, helpful and efficient.

john L. le

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Passinger side inside rear daul was flat cost us a day of use waiting to get it fixed

Sandra S. le

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Le client n'a pas laissé de commentaire.

Len K. le

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Le client n'a pas laissé de commentaire.

Pamela Z. le

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Le client n'a pas laissé de commentaire.

Karen W. le

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Make sure the back up cameras work, hard to move if you can’t see behind yourself..

Gary M. le

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Le client n'a pas laissé de commentaire.

Alan C. le

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Tell them to move that damn blue van. It take up half the entry driveway.

Rosie U. le

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Can't think of anything. They did a good job.

patty G. le

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Le client n'a pas laissé de commentaire.

Rachel K. le

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They were really friendly, helpful, and accommodating. They even provided some water for my dog :)

Jennifer G. le

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Le client n'a pas laissé de commentaire.

Rolin F. le

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Le client n'a pas laissé de commentaire.

Ashley B. le

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Technology improvement on your system. Waited almost an hour to get the truck due to your system. When people are moving they have a certain time to get things done. I booked the truck over a month in advance and had to deal with this long wait. Very disappointing.

Mark B. le

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Le client n'a pas laissé de commentaire.

TERRY F. le

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I picked up the 10' truck and it was clean and neat but only had 1/4 tank of gas in the truck.. So I had to fill it up before I used it.

Stepan L. le

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Le client n'a pas laissé de commentaire.

STEVE H. le

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Randy did a great job setting us up.

dan C. le

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Le client n'a pas laissé de commentaire.

Don Q. le

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Le client n'a pas laissé de commentaire.

Stephanie M. le

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Le client n'a pas laissé de commentaire.

Tanya N. le

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Le client n'a pas laissé de commentaire.

ROYCE Y. le

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Le client n'a pas laissé de commentaire.

Shay F. le

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Service was slower than I expected seeing as I had entered all of my information online. The trailer they hooked up to my vehicle had furniture in it, so they had to detach and find another trailer for me to use.

John G. le

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Very cooperative

Kevin W. le

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Outstanding service, nothing to change, keep up the good work. thanks guys

Scott M. le

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Le client n'a pas laissé de commentaire.

Kari A. le

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Le client n'a pas laissé de commentaire.

jared O. le

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The amount which you charged me is incorrect because i used less than 30 miles but according to you i used 125 miles

David N. le

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I'm conscious I was a 'walk in'..but I have rented from uHaul before and therefore have a profile set up. So I was a little surprised with the time it took to get the paperwork processed. Note: I was very pleased with the quality/cleanliness of the vehicle and the speed of return.

jan S. le

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Le client n'a pas laissé de commentaire.

Tim B. le

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Good customer service

SHIMA S. le

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Le client n'a pas laissé de commentaire.

Brandon O. le

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Had computer issues and could not get the Uhaul for an hour.

Daniel W. le

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Le client n'a pas laissé de commentaire.

Cindy D. le

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Randy and Carol were thorough, professional and kind. Truly an exceptional experience.

Marie Meghan M. le

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Randy was absolutely amazing!! I had to return the trailer because it wouldn’t fit all of our stuff but Randy was truly phenomenal throughout the whole process. I really appreciate his customer service! If you can go to this location! (Batteries R Us is Hopkins, MN)

Charle N. le

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Excellent service.

connor R. le

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Nothing, made accommodations to get my a 9' Van in the same day even though they didn't have one initially available.

Kate W. le

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Le client n'a pas laissé de commentaire.

Benjmin B. le

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Le client n'a pas laissé de commentaire.

Sohail F. le

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Convenient location, clean equipment and great customer service!

Katie O. le

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Service was slow and unorganized. They only have one working computer. There were 3 workers present, one worker was trying to help 2 customers at once (in person and via phone) while the other two didn’t assist anyone.

Derek J. le

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Batteries R Us was great and professional. Unfortunately, I was sent here from the FJR Rentals location in St. Louis Park, after my original truck rental was somehow double booked. The reservation software clearly has an issue if it allows a truck to be assigned to multiple customers. We both had 24/7 online reservations, and mine was weeks in advance. There was also clearly a logistical issue if there were not enough trucks at FJR Rentals to accommodate the reservations. There's really no excuse other than poor management.

LORA F. le

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Randy is great!!

SRIDHAR T. le

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Le client n'a pas laissé de commentaire.

Cody C. le

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I think more information about where to park the trailer would be helpful before you get there as the lot is very small and somewhat challenging to navigate with a trailer.

JEFF F. le

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The guys were knowledgeable, courteous, friendly and helpful. The check out, check in process was simple and efficient.

Selena P. le

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Le client n'a pas laissé de commentaire.

amparo G. le

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Le client n'a pas laissé de commentaire.

Susan M. le

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Excellent and friendly service. I highly recommend!

Brian W. le

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Le client n'a pas laissé de commentaire.

Methok K. le

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Randy was exceptional! I just had the best renting experience ever! Thank you Randy!!!

rick H. le

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Le client n'a pas laissé de commentaire.

CHERYL C. le

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A great experience, start to finish. Thank you.

Lara D. le

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Le client n'a pas laissé de commentaire.