The App is awful! Trying to move back through the app closes it. When you click on a location, it opens Maps but not to the store location you clicked ...just a general map. The app said the key box was on the back of the truck. After 10 minutes of looking over every square inch of the truck and was getting ready to leave, I noticed lock boxes AT THE BUILDING ENTRANCE, not the truck. The store was closed when I picked up my truck so didn't go to the office to begin with; just got lucky that we parked near the store enough to see the key box. I will never rent from U-haul with an app-only experience; the app must have been made in the early 2000's. so bad.
David B
Batteries R Us
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Hopkins, MN 55343
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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- 4,5 - Cote moyenne des clients
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Vos précieux commentaires nous aideront à mieux vous servir.
Ordered 2 dollys for the truck and neither were in there. It was a self pick so no one could get me a dolly
Brandon WGreat experience! Simple and pleasant. Really good people!
DIANNE SThe hitch wouldn’t come off my ball. Would be nice to have a jack that would hold the tongue off the ground.
JASON MCame to pick up my rental to find out that they didn’t have my reservation even though I called their location specifically and was directed there by my reservation confirmation. They sent me to a permanently closed location claiming my reservation was there. They were able to sort out a truck for me after 2 hours of trying to figure out what was going on. Not technically this specific locations mistake, but the U-Haul team was not at all helpful in resolving the matter. We will not be using U-Haul services again.
MATTHEW C