Évaluations des clients Burnaby South Self Storage Ltd

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Burnaby South Self Storage Ltd

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ASHUTOSH T.
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Le client n'a pas laissé de commentaire.

John L.
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Needed a truck to fit furniture that could not fit into my SUV, this location is ideal, moved everything relatively quickly. Customer service was friendly and quick.

HARVEY S.
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Le client n'a pas laissé de commentaire.

Randall C.
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The client rep who I met ( Tammy ) was exceptional!! So kind, so easy. The easiest part of my moving day.

Shahram N.
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Le client n'a pas laissé de commentaire.

Tiberilu K.
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We always rent from this place due to their excellent service. Very friendly and helpful staff overall, and Eric in special. Thank you Eric!

Jules V.
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The after hours app needs to be improved. I was not able to use it and kept getting the message that the memory was too low.

WALEED A.
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Thank you so much. Unfortunately I didnt see 19.99 plus charges and didn't know there will be any charges as I bought sofa and was counting moving it will be 20 only but in fact it was way more than I expected but in general all other services was good. Thanks

Fraser C.
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Le client n'a pas laissé de commentaire.

CHRISTOPHER O.
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Le client n'a pas laissé de commentaire.

FARHAD B.
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The location was fine. But I wish you asked me about Uhaul rating. SO THE POOR RATING IS FOR UHAUL ONLY. I certainly rate very very low for Uhaul booking system. I booked online. Got the confirmation email. Did the online checking. Received final confirmation (Order Number 20063099). I went to the store for pick up. The owner says they have no record. I call Uhaul. After some 20 minutes on waiting for the customer service, I was told the pick up location has changed to some other place. Why? No reason. I lost a lot of time. Had to drive more distance and it destroyed all my plan for the use of truck in that afternoon. The Customer Service was not helpful and looked like this is normal for them. VERY VERY UNHAPPY WITH MY EXPERIENCE WITH UHAUL. FELT NO RESPECT FOR PEOPLE TIME AND PLAN.

Osama H.
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Le client n'a pas laissé de commentaire.

Manvir M.
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Excellent customer service!

Mark P.
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The staff person was very helpful and explained the details of the rental clearly. It was a good experience for me.

Aaron B.
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Le client n'a pas laissé de commentaire.

Ghulam M.
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Excellent customer service

ABDOLMOWLA R.
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Le client n'a pas laissé de commentaire.

PAULA G.
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The personnel was very kind and professional, they guided me through the process, especially with the Mobile Return because was late in the evening when we returned the truckit ( it was my first time renting a moving truck and didn't know the process). The truck was clean and well maintained. I will definitely recommend that location in South Burnaby (8678 Greenall Ave, Burnaby).

RAUNAQ V.
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Staff was taking every precaution for covid and everything explained really nicely about the rental. I recommend everyone who need to rent truck specially this location

Don B.
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Many thanks!

GABRIEL H.
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Eric was very helpful throughout the day of my move and the van was clean. Would definitely use this location again!

James H.
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I sometimes have hit or miss experiences with moving companies but the two gentleman that helped me at this particular location were quick respectful and show that customer service goes a long way I will definitely recommend u haul again and specifically this location because of my experience. Keep up the good work guys

Roxana S.
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Le client n'a pas laissé de commentaire.

VICENTE P.
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the place was well adjusted to the COVID pandemic. Their procedures were simple, clean and straight-forward. Good job

Dennis K.
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The best rental experience I've ever had. Super clean truck, and super service!

Didier B.
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Le client n'a pas laissé de commentaire.

STUART A.
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Le client n'a pas laissé de commentaire.

Joseph R.
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Le client n'a pas laissé de commentaire.

Glenn C.
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Great staff!

ZAKARY J.
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Le client n'a pas laissé de commentaire.

RANDY S.
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Nothing at all the guy who served me was awesome!

Paul P.
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Great customer service. Clean business space and good COVID-19 protocols. Equipment and truck were in good condition and all rules were covered completely and accurately. Highly recommended.

AMADEO L.
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Le client n'a pas laissé de commentaire.

IGOR E.
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Le client n'a pas laissé de commentaire.

Valeria V.
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Le client n'a pas laissé de commentaire.

TIBERIU K.
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The service was excellent, so no recommendations for improvement at this time. Eric was amazing and very helpful. Will not only recommend this place but I will come back every time I need to rent a truck.

Ayoola J.
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Le client n'a pas laissé de commentaire.

Arvin A.
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Everything was straight forward. Very good customer service. I'll rent here again

Abbas A.
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The front desk personnel was amazing. Please give this man a raise. He went above and beyond.

Paul S.
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Le client n'a pas laissé de commentaire.

Chris V.
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Le client n'a pas laissé de commentaire.

Douglas F.
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All was good. The location was tidy, clean and welcoming. Eric was very friendly, polite and a pleasure to do business with. No improvements needed. I have rented from U-Haul often with pleasurable service, but this was possibly the best experience I've had renting equipment from U-Haul. Thanks...A+

Vincent S.
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Le client n'a pas laissé de commentaire.

KeJu T.
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Le client n'a pas laissé de commentaire.

Vanda T.
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Extremely appropriate re Covid precautions. Friendly, professional and knowledgeable staff. I can go on and on about my positive experience but generally I highly recommend this location; excellent service. A thank you!!!

marcos N.
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Le client n'a pas laissé de commentaire.

Jeffrey F.
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Customer service person was super friendly. She explained everything very well and made the process so smooth. I hope I don't need your services again soon, but would go back to this location any time.

Kris O.
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Le client n'a pas laissé de commentaire.

Michael M.
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Have a door where my lock fits.

Lucas Z.
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Le client n'a pas laissé de commentaire.

Joséanne T.
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Le client n'a pas laissé de commentaire.

leslie K.
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Le client n'a pas laissé de commentaire.

Liam O.
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Le client n'a pas laissé de commentaire.

Evan P.
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Le client n'a pas laissé de commentaire.

Alex S.
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Shout out to Eric and Paul, very friendly and great service.

Ke-Ju T.
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The staffs at Grenall Ave, Burnaby are so helpful and friendly! The customer service representative, Matt, is also helpful and very friendly, too! Thank you, guys! :)

Tyler T.
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Le client n'a pas laissé de commentaire.

Brian C.
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Awesome service, very helpful, friendly, accommodating... great overall experience, would definitely go to this place again

Dwayne P.
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Le client n'a pas laissé de commentaire.

Chunyang R.
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Le client n'a pas laissé de commentaire.

zivko K.
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At this place I received superb customer service. From the very first telephone contact until I have received and returned vehicle I experienced just pleasure dealing with people who know their job. Will recommend to everyone! Zivko Kiridzija-Kira

Eduard V.
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Le client n'a pas laissé de commentaire.

Frederico M.
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I was instructed by the clerk to return the cargoVan on the same spot provided with the level fuel of 5/8, then clean it, lock it and then drop the key in the mail slot on their front door. Also, he told me he will check on the next day the kilometers and the gas level to charge me the the right amount so I follow all steps that he explained to me. However, after all done I checked my cellphone and it was necessary to return thought the mobileapp, which he didn't explained before, so I had to take pictures outside de vehicle with low quality because was raining and it was already locked. Next time explain all the process must be done thought to the mobile app. Thanks, Fred

Kambiz J.
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Le client n'a pas laissé de commentaire.

Scott C.
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Friendly and efficient. Would use again!

Mahmoud H.
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Le client n'a pas laissé de commentaire.

Sheng-Yu Brian G.
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Le client n'a pas laissé de commentaire.

Hussain A.
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Le client n'a pas laissé de commentaire.

Dian S.
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Le client n'a pas laissé de commentaire.

Qun A.
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Le client n'a pas laissé de commentaire.

Bayu R.
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Le client n'a pas laissé de commentaire.

Paige S.
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Faster check in process but sounds like it was the computer system, not the person

Lindsay S.
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Excellent service from staff members at this location. They made picking up and dropping off the truck so easy. In the past, I've had negative experiences with Uhaul at other locations and this location surpassed my expectation.

Andy L.
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Le client n'a pas laissé de commentaire.

GORDON M.
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Introduce a reasonable refueling policy.

Don B.
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Le client n'a pas laissé de commentaire.

Lindsay C.
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No complaints. Convenient location, excellent customer service. Truck clean and well maintained.

Jennifer T.
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Le client n'a pas laissé de commentaire.

Gail F.
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Le client n'a pas laissé de commentaire.

Mark W.
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Great overall I was asked to submit my DL photos beforehand...was asked again at pickup I was offered, and did so, express checkin beforehand...had to wait and go through long checkin at pickup

Mohamad Y.
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This location have the best customer service and the best knowledge i like to do business always there and i wish them the best way to go keep it up thank you for your business

Tarmo S.
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Le client n'a pas laissé de commentaire.

Kim Ngoc C.
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Best U-haul customer service out there, everything is straight forward and no hidden/unreasonable charges.

GODWYN Y.
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Make sure that they're dealing with Emma.

Nichole O.
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Better visibility for markings/signage so you're easier to find.

Ankur S.
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Le client n'a pas laissé de commentaire.

Darius T.
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Le client n'a pas laissé de commentaire.

harry L.
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Le client n'a pas laissé de commentaire.

gery W.
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Very pleased with the whole process! Thanks we will be calling again.

Nasir M. | Réservation |
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That was good!

zabi H.
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u-haul has a good service nice staff great behavior It was my first time to use the u-haul service I gate a good experience after that I will use u-haul service any time that I need

Jason P.
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Le client n'a pas laissé de commentaire.

Robert S.
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All was great and efficient .

Wilfred T.
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Le client n'a pas laissé de commentaire.

Dee M.
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The Staff person, Tammy was cheerful, knowledgeable and helpful.

Ken G.
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Le client n'a pas laissé de commentaire.

Mohamad Y.
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Your service is the best continue for the best

Genvy d. | Réservation |
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Tami went above and beyond to help me out with my storage rental and with the issues I’ve encountered from the U-Haul website. The service provided was way beyond excellent. Tami & Paul were great!

Marie C.
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Staff were great, thanks.

Kah Teng L.
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Le client n'a pas laissé de commentaire.

EN Z.
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Le client n'a pas laissé de commentaire.

Saumya M.
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I was cheated. Even though I had the truck for a single day they charged me for 2 days. I did not even used all the estimated miles that I paid for and was told that all the unused miles I will get refund which I did not receive. I left the truck half full in gas as was suggested, but they charged me 40$ extra for gas Really poor service

kerissa p. | Réservation |
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They were nice at the burnaby location. But there should be a notification stating that they only take credit cards. I got turned down because i dont have one only matercard debit. They didnt tell me

Sheldon P. | Réservation |
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I found a unit at a different location that was better for my needs.

Non reviews have been submitted for this location.

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