Le client n'a pas laissé de commentaire.ELIZABETH W.
Customer Reviews for Buttermilk Pike Self Storage
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Crescent Springs, KY 41017
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 9h am à 6h pm
- Sam : 8h am à 3h30 pm
- Dim : 9h am à 12h pm
Heures d'ouverture spéciales
- 7/4/2021: Fermé
- Inspection gratuite du remorquage
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.TINA F.
Le client n'a pas laissé de commentaire.JOHN H.
The worker who assisted us (I can't remember her name) was AMAZINGROBERT K.
Friendly and informative staffJOHN R.
Le client n'a pas laissé de commentaire.John H.
Le client n'a pas laissé de commentaire.Nicole S.
Le client n'a pas laissé de commentaire.CASSIDY B.
This is one of the best Uhaul locations I have ever used. The staff really took the time to make sure I understood the contract, without being overbearing. Excellent customer service. Je les recommande fortement.BRADLEY H.
nothing- could not be any betterRey P.
Le client n'a pas laissé de commentaire.EDWARD M.
I accidentally left a little extra fuel in the truck, I wasn't even thanked more less a little credit given to me but U-haul just takes it as if they would hurt without it but if I came back with less gas then they would be quick to take money.JUSTIN C.
Le client n'a pas laissé de commentaire.ANTHONY J.
Everything was exceptionalRobin B.
Le client n'a pas laissé de commentaire.CHRISTIAN J.
Nothing the lady at the front desk was very helpfulCYLIS R.
Nothing that I know,now.Dickson N.
I had a very awkward and inappropriate interaction with the owner (I believe his name is John) when picking up my truck rental. I was wearing a mask given that we are living during a pandemic and there is a state mandate to wear them. Instead of saying hello, John said, "You don't have to wear that here. Joe Biden stole the election." Not only was this unwarranted and intrusive, but misinformed. I kindly said hello and kind of ignored his comment. We then walked into a tiny trailer that was used as an office and John did not wear a mask. He then asked me who I voted for in the most recent election and proceeded to describe his thoughts on the results. Once again, I kindly let him speak and tried to change the subject. He then brought up education and asked me, "Why do you think democrats have ruined America's education system?" I let him share his thoughts and I respectively offered some data supporting educational policy changes shifting every 8-10 years depending upon the current administration. He ignored those statements. He then talked about a conspiracy theory about how the Vietnam war caused individuals to get PhD's so that they could indoctrinate generations of children to become more liberal. I kindly let him share his thoughts. I am all for politely sharing personal beliefs and participating in political discourse, but those types of conversations should occur outside of a place of business. I found the whole thing to be wildly inappropriate given that we were in the workplace and I was some random customer in need of a truck. I am sure that John is a well-intended guy simply sharing his thoughts with me, but it truly was not the right place or time to do so.Michael H.
Le client n'a pas laissé de commentaire.AMBER W.
Le client n'a pas laissé de commentaire.Daniel B.
Le client n'a pas laissé de commentaire.Troy D.
Le client n'a pas laissé de commentaire.CHRISTOPHER W.
Le client n'a pas laissé de commentaire.Richard V.
Le client n'a pas laissé de commentaire.JAY M.
The man at drop off was very helpful and friendly. He was a bright spot in a very hard day.Richard T.
Le client n'a pas laissé de commentaire.GAYLE H.
The individual responsible for setting this rental up for me was very friendly, outgoing, and helpful. He went beyond what I expected as far as customer service and care. The location was overall clean. The price was very reasonable.Timothy B.
Le client n'a pas laissé de commentaire.James O.
Le client n'a pas laissé de commentaire.David L.
John runs a great operation! I will definitely recommend him to my friends and family that need a truck or storage in Northern Kentucky!Eugene A.
Le client n'a pas laissé de commentaire.Virginia G.
Le client n'a pas laissé de commentaire.Laura B.
The staff at buttermilk was super helpful and understanding. Easy and painless, great experience.McKinley C.
Le client n'a pas laissé de commentaire.Jerry M.
The lady who helped me was awesome!Dwayne H.
Great service! Professional and efficient.David C.
I've never rented a uhaul before. But sending an email or notification or something explaining the drop off process would have been nice.Heidi K.
Agent at location was very friendlyROBERT P.
Le client n'a pas laissé de commentaire.MICHAEL R.
Le client n'a pas laissé de commentaire.Edward M.
Nothing to improve in this location . Customer service is excellent, friendly and knowledgeable. I will recommend this location 100 %.ENRIQUE L.
Just recheck the trunk for any of their equipment we didn't notice until we got there was 2 moving dolly's and furniture pad bag so I had called her right away to let her she was nice enough to use it and also of no charge but we still didn't need so we didn't use it.ABUBAKAR A.
Le client n'a pas laissé de commentaire.Jacqueline O.
The guy that helped me was amazing.Erika H.
Very helpful and informative highly recommendedWilliam R.
Le client n'a pas laissé de commentaire.Richard V.
Le client n'a pas laissé de commentaire.Michael T.
Le client n'a pas laissé de commentaire.Michael C.
Le client n'a pas laissé de commentaire.DONN P.
Le client n'a pas laissé de commentaire.Mark L.
Le client n'a pas laissé de commentaire.Jesse W.
John Huffman is professional and makes things easy and user friendly for the UHAUL renter.David M.
Friendly knowledgeable staff. Small lot. Convenient location.SHAD S.
Truck was fine except previous renter didn't clean out bay well.Paul Y.
Le client n'a pas laissé de commentaire.Pamela P.
Le client n'a pas laissé de commentaire.Andrew A.
Office is a trailer, and the manager made a condescending remark when I accidentally left the door open an inch, letting the AC out. The gas tank was at 1/4 as required, but they claim it was significantly less than that. Their solution: charge me for 12,60 $ of gas PLUS a 30 $â€œfill up service fee.â€ This after I cleaned the truck, folded the blankets, returned all equipment, etc. I can't believe it.Dominic M.
Uhaul should have a disinfecting policy in effect. Not just now but probably always.Joseph M.
I was frustrated as other options were not working out but the associate at this location was calming and more than helpful to see that I accomplished my plans to haul furniture that evening.CHRISTA A.
Le client n'a pas laissé de commentaire.Mitzi M.
Le client n'a pas laissé de commentaire.Terrance B.
Great service, highly recommend!Ramesh K.
Le client n'a pas laissé de commentaire.Randolph D.
This pick-up office is a small shipping container (about 72 square feet) with virtually no ventilation. This was of concern in this time of Covid-19. The U-haul representative at this location did not seem to care about this situation while we transacted the paperwork indoors. I was very uncomfortable with this situation.Everett C.
Le client n'a pas laissé de commentaire.Christopher E.
Le client n'a pas laissé de commentaire.Bruce C.
Things went very well.Lawrence P.
Maintain professional attitude and willingness to assist in all phases of rental process - my experience was as good as it can get - Thank You!Rodney B.
The owner was so friendly and accommodating. His joy is contagious. The truck was in excellent condition and his prices are very fair! I would highly recommend their service!Ann S.
Le client n'a pas laissé de commentaire.Ashley W.
Service was great, don't change anything.Nathaniel S.
Le client n'a pas laissé de commentaire.Lindsay E.
Le client n'a pas laissé de commentaire.michael todd L.
Other than being flirted with by the person that was there when I dropped off the truck my experience was fineAntonio C.
Le client n'a pas laissé de commentaire.Bryan K.
Le client n'a pas laissé de commentaire.Jeff T.
Le client n'a pas laissé de commentaire.Troy F.
Le client n'a pas laissé de commentaire.Vergie B.
Le client n'a pas laissé de commentaire.Emily W.
Good to goMark G.
Le client n'a pas laissé de commentaire.Christopher M.
the location had construction going on, but Jon, was proactive on helping with the return.James S.
Le client n'a pas laissé de commentaire.Joshua M.
Le client n'a pas laissé de commentaire.Megan M.
Le client n'a pas laissé de commentaire.Gary B.
Only thing is the office was cold but I did get there when it had just opened soooo probably didn't get a chance to warm up.Corrye L.
Le client n'a pas laissé de commentaire.Keith L.
Great management and very clean and well-maintained facility. Fortement recommandé!Rhonda H. | Expérience générale
Good location, very helpful rental personnel, good new truck that ran well. The only complaint is uhaul needs to order their trucks with more sound insulation. Either that or just forget the nice radio that you cannot hear over the noise.Mark H.
Le client n'a pas laissé de commentaire.Nervana W.
We received excellent customer service at this location - Thanks!Tom W.
Sherry was the best and I'm very thankful for her. A stressful and bad situation turned out okay.Brendan G.
Excellent service and very friendly personnel, definitely I will use this facility again.Ivan V. | Expérience générale
John went out of his way to accommodate us in our need for some temporary storage. We are vey grateful for all that he did to meet our need.tim d. | Expérience générale
Le client n'a pas laissé de commentaire.Patrick B.
The owner is incredibly friendly and fun to talk with. The unit I rented was pristine -- just moved everything out into my new home-- no bugs or anything unwanted. Highly recommend this place.Eric H. | Expérience générale
Have used this location twice, Truck's are always clean and well maintained. The biggest plus w this location is the owner John, he has always been helpful with any questions and very personablePaul M.
true to customer will help you get best deal. I will rent from them again. thanks for being there.Ron D.
Le client n'a pas laissé de commentaire.Marc G.
Le client n'a pas laissé de commentaire.Elizabeth S.
Fantastic experience!Gary B. | Expérience générale
Le client n'a pas laissé de commentaire.Alex I.
Le client n'a pas laissé de commentaire.Paul R.
Fantastic experience. First time I used a storage facility. Extremely clean. I would recommend Buttermilk Pike Storage to anyone.RON K. | Expérience générale
Excellent friendly service! They get you in, out, and on your way.William M.
Nice place.Kyle M. | Expérience générale
The staff is amazing. The units are clean and well lit. The property couldn't be in a better spot. Such a great experience.Jeremy D. | Expérience générale
John runs a nice operation. Super convenient locationDouglas A. | Expérience générale
Easy to find storage and excellent staff...Hiram C. | Expérience générale
Great people and facilityRyan K. | Expérience générale
Owner was very friendly and easy to work with.Brandon K. | Expérience générale
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