The owner and area manager were very informational and friendly. I would recommend going to that location to everyone. Merci
crystal S.
Customer Reviews for C&C Auto Customs
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
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We dropped it off and no one was there. We picked this location specifically because their schedule online shows they were open Sunday's. We dropped it off on a Sunday and no one was there and no one answered the number online. There was a different number on their door so my husband called that and the man said to park it and he would take care of it tomorrow (Monday). I went on Monday to complete paperwork but no one was still there. I would just recommend that their hours be updated online so people know they will be dropping things off and no one is there. Merci.
brent F.Easy to find, great customer service
Allan K.Location was not open when it was supposed to be, but drop off was ok.
Naomi M.Truck was filthy. Someone smoked in it. Ashes everywhere. Tire was messed up. Then I had to pay for a cleaning fee that wasn't even my mess to begin with.
Edwin R.I'll give an over all review when I see my bill. That it is correct.
DEEDEE D.In the middle of nowhere. Very dangerous at night.
Salvatore A L.My appointment was at 11 a.m. no one was there didn't show up until 12:30 they told me it was 29,99 and 99cents a mile I drove it 20 miles so my bill should have been about 50 it was 103 what should have been an hour and a half job took the whole afternoon I told them I should get a discount instead I got charged more they were not professional at all will not use them again and will tell friends and family and social media not to use them
LOTTIE A.Nothing everything was perfect
Robert C.One way haul from a neighborhood dealer in Aurora Indiana to Nashville TN. The truck (a 20 ft box truck) was in great shape and drove well on the interstate. Did in person pickup and remote drop off. No issues at all! Great service for a agreat price!
Eric O.Uhaul representative was over an hour late to appointment
Matthew W.We was hustled out of 59 dollars that should've been returned to us at the end of our rental. We had the vehicle for less time than reserved, was returned with the correct fuel level, and went exactly 64 miles. The owner padded some extra miles on AND charged a 20 dollar refuel fee when the gas was EXACTLY where it was when we left. We will never use this uhaul location again and I'd recommend anyone else stay away. OHHH and not to mention we had to wait almost 20 minutes for the owner to get to the lot to give us the keys and equipment, when we was dropping off the uhaul I let him know when I was 35 minutes away. The owner made me sit and wait for him to get there for over 20 minutes so I could give him backt he keys and have him down the end of route inspection so I could've gotten my 50 dollars I was expecting back. But that never happened! He also added add one to our rental like a appliance dolly that we was charged for, we NEVER asked for it nor did we even use it! Uhaul and this guy really left a bad taste in our mouths. As if moving day isn't hectic enough…
Brandi M.Your online check in has more to be desired. Second time I have tried to use it any the second time did not work
Laurence B.I dropped my Uhaul off on a Sunday and had no idea they would be closed, it was very frustrating having to deal with this on my cheap smart phone, I didn't know I was going to have to do that! I thought I would be dealing with a person when I got there but nope, it was do it yourself, thank The Lord my sister was there to hold me together and she had a decent enough phone to do everything that was asked! Again the Uhaul company is a disgrace!! I know you could care less, you got your money and that's all that matters, I feel bad for the employees at the places where you pick up and drop off, I hope you pay them well to deal with the upset people that you have jerked around!
Terry S.The place looked abandoned. From the rv in lot looking like a lived in meth den to the many dismantled vehicles this place looks like a dump. I Would say some marked drop off spaces would help improve this location along with a self drop off sign indicating that this location is 24hr self service. If the garage is operational then They should organize their lot and if they do not have them they should put up at least 1 camera. A vehicle that looked like it was doing something wrong pulled out as soon as they seen me come in. I would also add a privacy fence and stick all non running dismantled vehicles behind it and put U-haul vehicles outside the fence in a row infront of shop. Overall i say the place is in need of some work.
Joseph W.I didn't order or want the insurance but when I got the receipt I was charged $8
Corky B.Everything was great!!!
BONNIE M.Place was a dump. I spent an hour trying to get the code to the keys in the lock box. It took 45 minutes to get someone on the u-haul phone number for help.
George G.Nothing, everything went great !
DEAN H.Had trouble getting keys at first but truck was excellent for our move
Jason M.Truck was clean with full tank. Checkout process went extremely smooth. Checkin process would have gone smoothly; however, had to call customer service and wait for 15-20 minutes due to payent information entered in system prior to picking up truck not being recognized, and therefore was not sending keycode to pick up key. Once refreshed, it recognized that I had entered payment information, and rest of checkin went smoothly.
Chris S.Had terrebleexperience. Was double charged the deposit. And the charges ended up costing me double what I expected. I had to rent extra day but ended costing me way more than expected
HEATHER T.