I picked up a 6 by 12 trailer as part of the distribution/ trailer relocation program, it was never my intention to rent a trailer and initially wasn't going to take part in the program but my move out of things in my condo into the moving truck went so well that I decided why not tow the trailer for the 80 dollars I was offered. Well I found out later that while I wasn't charged for the trailer somehow I got charged for insurance that I didn't need as I was going to tow the trailer as I picked it up and the only thing I had to do was disconnect it to unload my belongings from the truck and reconnect to return to U Haul. No ond explained or offered the insurance it was just charged, while it was later removed it is concerning that I got charged in the first place
Leo N
C&C Auto Customs
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Aurora, IN 47001
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Sketchy facility. located in what appeared to be an automobile junkyard. Nobody there to receive rental unit. Got voicemail when I call phone number. I dropped unit off and hoped for the mest. Sure enough, I received confirmation that unit was received and a recept was given.
Wendell HThe location for pick up was nice and the people really helpful. The equipment was clean.
Gene WEverything was fine except I am still waiting on a final receipt. It's been a week now.
Mellisa HUhaul requires you to use the app while checking in and out the equipment but the pickup and drop off locations were in a dead spot where I could not get reception. I tried for 15 minutes to return the equipment.
Phillip S