The manager was very accommodating and polite.
ALFRED G
Customer Reviews for Clarks Auto Repair
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher
Tire on trailer was in need of replacement. Badly worn with flatspots.
CARLO AThey got me on my way fast and efficient
ANTHONY SI needed assistance to access the rental, it took 1 ½ hours to get into the truck
Joseph MI had a very difficult time returning the vehicle using the phone app.
Joseph LNothing.
Bradley Wa better drop off box. Great customer service at Clark's . i will definitely use this location again, when i need to rent another box truck.
Steven PLocation it self was closed did everything though the app and for the part was very easy. The place itself was clean.
Cesar MOnly problem with trailer is that one of the tail lights was out.
David GN.D.
Aja TPrices and timeliness be a little closer together online than what you actually get.I had gotten a 3 day quote less then week before rental for 89,95 about.That is before taxes and insurance but it was still a different price when I actually rented the trailer.What was nice is I ran into issues and had to keep it longer.I tried to extend online and it wouldn't let me.So a little online maintenance is about my only issue.I would rent from Clark's anytime I need Uhaul again.
JOSEPH ANothing.
Joseph RThe office was closed and I was unaware of how to pick the truck up had to call customer service she was no help put me on hold as I was struggling to figure it out and after being on hold for 5 minutes she hung up the phone leaving me again confused
Unique MEverything was good using this facility and product. Thanks very.much.
Elmoria TGreat guts, convenient location
daniel svery convenient
John MClarks's Team was awesome and super efficient! Highly recommend this location for pickup!
ALEXIS Sgreat customer service
MANMOHIT CNothing to add, everything was done accordingly, thanks
Paul DIt would be wonderful if there was a flatbed or hand truck in a Uhaul truck rental!
Cookie MIt would help to have wifi at the locations because I had a problem with my network in the location that I picked up from. The agent that assisted me was awesome (the best ever).
MELANIE WSystems were down in the am but the gentleman at the counter was friendly and got me on my way quickly.
Jennifer GKeep up with the excellent work
Melvin ANOTHING needs to be improved !! I had an Amazing experience with you all and Ty for all the understandings we experienced on our end .. Ty so much for the awesome experience. Would highly recommend U Haul to anyone .ALL Gods Blessings to you all .. God Bless TY AGAIN FOR THE AMAZING EXPERIENCE WITH YOU ALL HIGHLY RECOMMEND YOU ALL!!! Chrissy
Chrisostomi GI had to go to the site that book the unit to get the products needed to move that should have been in unit. Not happy with pick up location.
Robert RWe had to use a truck with windshield broken which was a huge distraction as we drove. They did not let us know this at all. We saw the broken windshield after the truck was rented to us. Just awful!
Shante FLet the customer know All charges up front without "hidden fees" .
Fani Mthe didn't have the blankets to satisfy my order. Otherwise excellent getting trailer hook up.
Jeffrey HVery professional and polite.
Richard PIt took over an hour to pickup the truck via 24/7 due to issues with the website and the app. The location was closed for vacation, so there was no one to ask for help at this location. We had to call Bill from the Mantua location to connect us to a field representative to finally pickup the truck because the customer service line was an hour wait time...
Jennifer BThe Gentleman that helped me was very pleasant and helpful....
Chrisandra PHad a problem with the return. We got there at 4:20 and preceded to fill out the return form. i took 2 pictures and my phone died. I charged the phone some and stated over. The same thing happened. By the time I got it filled out it was 6:04 . Just wanted to let you know it was there on time.
DENISE VOne tire had low pressure (43) so we had to stop and add air. And a sensor said the rear door was not shut, but it was actually fine. Otherwise, everything was good and the rental experience was fine.
Maria EI appreciate the courteous.
GAZZIE GThe return process on my mobile app was very lengthy and not what I expected. I guess it served its purpose.
Connie SHave equipment to rent at one location. Rented truck with tow dolly & had to go to another location to pick up dolly. Problem was they wanted to charge me more because it was a separate contract. Should have been on SAME contract from the start. It is not the customer's responsibility to gather equipment. At least, they should have given credit for extra mileage & fuel to travel between U-Haul agents/stores. When I arrived at second location, had to have all info entered again as well as pay separately for tow dolly. Issues were resolved eventually. Just a hassle.
JOE AI wiped down the steering wheel for my own health. Thank god I brought my lysol wipes. I had to use 4 to get it cleaned no more dirt and germs were coming off. With covid this should be a standard procedure after every use wiping down the front where people touch. Overall it was fine but this issue.
joan mWithin 5 minutes of pulling off the lot the check engine light came on. The vehicle started making a loud noise and it seemed as though the transmission was struggling to change gears. When I called Uhual for another truck, there we no 15ft trucks available. It was not a pleasant experience.
Steven TI have nothing to add, just it was a good experience to walk in a clean place and get a clean truck with no problems.
FERNANDO PEverything was perfect!!. I called, ordered reservations and the day of was off and returned as easily. Timing was instant, no hassles or delays. Cost was very acceptable too. U-Haul is definitely the right choice when you're out of options Was greatly surprised with everything . Merci.
MARGARET NNothing. The experience was great. The agent that checked me out loaded the trailer with (for) me & explained that I'd need a Jack & an extra person when I drop it off. Huge tid bit made my drop off very easy.
James Othe pick up and return process through the app was very complicated. in the future i'd suggest simplifying it. However, the location itself was great and the truck was exactly what I needed.
Kristen DVery nice and ready
MARVIN DJim was extremely helpful in the rental process, I booked the next rental at this location again!
ROLANDOGATAN TFast, very friendly customer service. Great experience. Would definitely recommend.
IRINA AA step above any other mechanic shop I've been in. Everything was SO neat and clean. Staff was incredibly kind AND helpful!!! I would recommend to anyone. Very good experience!
BRITTNEY MNothing. They were inviting and everything was very easy to get done.
Michael G