Didn't have the equipment I reserved 2 weeks prior to me moving but had a representative call me from the call center on the day of my move 2 hours before pick up to tell me it's unavailable and it was nothing they could do for me to help me but offer me a smaller truck or me drive 2 hours to get a bigger truck that I didn't ask for UHaul really let me down it was the very worst experience I've ever had and I would try my very best to never rent from them again and I would never recommend anyone to rent from them so they don't go through what I went through!!! Not to mention I paid almost the same amount for a 10foot truck that I was going to pay for the 20 ft truck that I requested and not to mention everyone I called at UHaul couldn't help me in no kind of way which I think is unacceptableMarquita A.
Moving Truck Rental in Williamstown, NJ at Clarks Auto Repair
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Williamstown, NJ 08094
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun au ven : 8h30 am à 5h pm
- Sam - dim : fermé
Heures d'ouverture spéciales
- 7/5/2021: Fermé
- 8/2/2021 - 8/6/2021: Fermé
- Inspection gratuite du remorquage
- Retour client 24 heures
One-Way and In-Town Local Rentals in Williamstown, NJ 08094
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Évaluations des clients
- 4,0 - Cote moyenne des clients
Dites-nous ce que vous en pensez.
Vos précieux commentaires nous aideront à mieux vous servir.
The rental agent was very helpful and professional.WILLIAM A.
They customer service rep was great!! I will definitely be recommending Clark's place to everyone I know and I will be back. Thank you Jack BowerJOHN B.
Honestly feel the price per mile charges are excessive! A flat fee for local travel especially when you are returning to the same location is appropriate since renter needs to return with fuel level when startedLONNA P.
We have rented from this location twice and both times it was a great experience. We will continue to rent trucks from here for all our Uhaul needs in the future. Employees are friendly and very helpful. Best regards, Chris and Joan WilliamsCHRISTOPH W.
Agent was excellent friendly and competent, good man.William C.
No improvements needed. Everything was great.LEONARD K.
Nothing .. smooth snd easyJonathan W.
Car washROBERTO S.
The location was fantastic; the online experience was poor.neil M.
Jim made everything easy, I would recommend them to others and would use them again.JAMES P.
Keep up your polite and caring service.taiwo W.
Awesome people!!!!!Todd M.
The truck that I Reserved wasn't at the location I was told to go to luck up the truck. I had to Reserve another truck that was smaller in size. It set me back 2 hoursStephen U.
The website is to complicated and complex for usage with cell phone devices.Mary R.
What you can improve on is the availability of trucks to customers. Originally I was to rent a truck from your rt 73 in Berlin Nj facility. When I arrived he told me there were no trucks and â€œI should of checked my emailâ€ when I expressed my level of aggravation being sent to another location. When I went to Clark's Jim could not of been nicer. I knew I was renting a truck at least 3 more times and I elected to return the truck back to Clark's. I believe there is no financial incentive to the customer to return the veHicle to its origin. Maybe half price one way-you'd make more money in the end and all of your purveyors will be able to regulate their fleets better.Frank M.
The gentleman was very kind and efficient. He did asked me did I have any questions about the vehicle. I am just use to someone walking the vehicle with me to look for damages before rent a vehicle.Kellie N.
clarks was very easy to deal withTHOMAS F.
Lower the rates for one way !!!Vito C.
I originally scheduled my rental at the berlin nj facility on Route 73. When I arrived at 7:15 am I was informed to go to the Williamstown facility because the Berlin NJ did not have a truck for me. I stated why wasn't I informed about this and the man, Giovanni (I believe he is the manage) "rudely stated you should check your email". I drove 15 minutes to Williamstown (an extra 10 miles to my house that I had to pay mileage for). The Williamstown facility, Clarks automotive, did not open until 8am in which I waited another 30 minutes for. The man at Clarks (the owner Jim Clark) could not have been nicer-180 degrees from the ignorant Giovanni! Save yourself a head ache and drive the extra miles to Williamstown instead of Berlin NJ.Frank M.
Charge me extra $25.00 for cleaning.Shelby P.
The mobile check in is difficult to use. It takes about 20minutes to do and the app doesn't always take the inputs. This needs some improvements:Sherie B.
Im an event planner who rents uhauls almost every weekend. This time i tried a new location and i regret it. The mileage on the van was off, my reservation wasn't approved I had to call in, the van was louder than usual, and the tire had a slow leak. I had to put air in it when i first got it, by the time i finished setting up my event, the entire thing went flat. Filed a roadside assistance claim online, no-one came. Tried to call in and was on hold for 18 minutes the first time and 45 minutes the second. Never spoke to anyone, i just hung up. Finally i sent an rate message via chat and someone called me. She was very helpful and so was the tow truck driver who came to change the tire. Im never using this location again, i might just switch to Budget altogether. Oh and did i mention they over charged me.CORETTA M.
no jack and fish tailingGEORGE L.
Great experienceDennis B.