Évaluations des clients Compass Self Storage LLC

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Compass Self Storage LLC

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Daniel S. le

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Le client n'a pas laissé de commentaire.

lawrence L. le

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Your uhaul app to report any damage did not work and I only had 1/4 of a tank of gas and not 3/4 as you had stated. I had to fill up on gas before I could even get going. Glad I saw that before getting on the interstate, just wish I saw that before leaving uhaul.

Greg C. le

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Le client n'a pas laissé de commentaire.

april M. le

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Le client n'a pas laissé de commentaire.

Jennifer D. le

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BJ was super friendly and kind. I would highly recommend.

JANITA G. le

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Outside of vehicle had a lot of mud spatters

Richard E. le

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Le client n'a pas laissé de commentaire.

Dana R. le

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Le client n'a pas laissé de commentaire.

Caroline B. le

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Le client n'a pas laissé de commentaire.

Gary S. le

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It is a small operation and when I went to return the truck, no one was there and I had to wait 45 minutes to return the truck. The person was out doing the banking and there was no one else there to serve the customer.

Bryan W. le

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Le client n'a pas laissé de commentaire.

John S. le

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BJ helped us when picking up the truck he was very kind and helpful. They did not have the furniture dolly that we had reserved, so he made arrangements for us to go to the Beechmont location to pick one up. We decided to not do that due to lack of time. He said he put a note in the system for $10 off due to the inconvenience. BJ did not walk through or around the truck with us, and we were unaware that this was a requirement on the companies end prior to renting the truck out. Wanda received the truck, and accused us of stealing the furniture dolly and making a huge mess of the truck, which we did not do. She said she was going to charge us a $15 fine for a marble being left in the truck. We do not own marbles, so that was there before we got the truck. Wanda was extremely rude and had the worst costumer service I have ever seen. I would not recommend anyone rent anything, not even a pencil from that women. I am going to advise my family and friends to never rent from this location solely because of Wanda and the poor service she provided. BJ, on the other hand, I would highly recommended.

scott S. le

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Le client n'a pas laissé de commentaire.

Cliff F. le

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Le client n'a pas laissé de commentaire.

Cathy G. le

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You did an awesome job thanks

Kimberly J. le

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Le client n'a pas laissé de commentaire.

Kit J. le

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Very friendly staff. I was a last min. customer and didn't feel like it. Thanks for your service.

Doug M. le

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Le client n'a pas laissé de commentaire.

Joseph P. le

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The location was great but although I reserved this as my drop off location, it does not appear in the U-Haul computer upon pickup. I had the details and had the pickup location call them to confirm I can drop there. U-Haul has issues with their processes and procedures that need correcting.

Nicholas T. le

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Le client n'a pas laissé de commentaire.

jeanine P. le

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Return process was very easy and convenient. Thank you!!

JASON W. le

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Le client n'a pas laissé de commentaire.

grace B. le

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Le client n'a pas laissé de commentaire.

STACIE H. le

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Le client n'a pas laissé de commentaire.

Eric R. le

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I ordered a dozen moving blankets and they ran out and did not have any for my move. Frustrating when I order ahead of time and no one checked.

Janet N. le

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So easy to drive loved it

Paul T. le

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The vehicle had starting issues so we had to keep the truck running the entire 2 hr move event.

jody P. le

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Very helpful and answered all my questions

Jan L. le

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Le client n'a pas laissé de commentaire.

Cheri P. le

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Le client n'a pas laissé de commentaire.

Andrew H. le

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Le client n'a pas laissé de commentaire.