Évaluations des clients Completed Automotive Repair Specialists

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Completed Automotive Repair Specialists

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Salvatore S. le

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Le client n'a pas laissé de commentaire.

Robin M. le

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Return process was overly complicated. I had to drive back to the rental location 3 hours after I dropped off the trailer to verify the location on my phone.

Sheldon A. le

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Le client n'a pas laissé de commentaire.

Chris P. le

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Le client n'a pas laissé de commentaire.

Gary N. le

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Excellent, knowledgeable, friendly and goes the extra mile.

arabelle I. le

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Le client n'a pas laissé de commentaire.

Mitchell M. le

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Le client n'a pas laissé de commentaire.

Diane R. le

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The parking lot was very dark, it was difficult to see the lock boxes to get the key. Took over an hour to go through the process via the app. Hung up/disconnected twice before finally getting someone willing to help on the phone. Won’t do this again.

Sebastiano C. le

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Would like to see 5x9 trailer with ramp at this location

earl P. le

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Had to go from dealer I placed the request for truck at even through they had a 15 ft truck on site could not rent because it was in state not one way. Sent to dealer in different town to get truck looking for 15 ft truck got a 10 ft truck had a broken side mirrow and passenger head light out

paulette B. le

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Le client n'a pas laissé de commentaire.

Tim L. le

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Worst experience ever. Brand new truck broke 4 miles from the pickup location. Additional equipment (pads & hand truck) was not ready & the place was closed. Luckily an employee who happened to be there hanging out helped me get the equipment. Tried to go back with the broken truck, said employee was gone...roadside hot me a replacement but couldnt get it to me, I had to drive the broken truck to another branch since I left my car where I picked up the original truck. Got charged 2 day rental on the broken truck and a day on the replacement, so I got charged $250 for a pickup truck for one day. Neither Roadside dept. Or Customer Service would help, they just kept passing me back and forth for 2 hours when I called to try to figure out the charges. Never using uhaul again and currently emptying my 3 storage units & 2 family members units out because of this experience.

Lisa A. le

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Owner was awesome! Super friendly, way easy transaction and zero stress on a stressful day. HIGHLY recommend!!!

Migdalia A. le

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Le client n'a pas laissé de commentaire.

Robert F. le

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Le client n'a pas laissé de commentaire.

Thomas D. le

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Le client n'a pas laissé de commentaire.

Michael G. le

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The gentleman was very knowledgeable and helpful.

luis G. le

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Le client n'a pas laissé de commentaire.

Christina P. le

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Le client n'a pas laissé de commentaire.

Stephen P. le

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keep doing it like you did today thanks steven parise

heather H. le

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Le client n'a pas laissé de commentaire.

Stephen D. le

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Le client n'a pas laissé de commentaire.

Vito B. le

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Service great, but why email notifications after 10pm?

john T. le

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The web site would not acknowledge my location for after hours drop off. I was forced to install the app on my phone to get it to acknowledge my location. Also, the truck came with no padlock so I was forced to leave the back unlocked with all the moving pads, furniture dolly and hand truck. This is a poor set up. I hope the stuff is still in there when the open the location.

Joseph E. le

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Le client n'a pas laissé de commentaire.

John N. le

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Le client n'a pas laissé de commentaire.

Stephen H. le

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Le client n'a pas laissé de commentaire.

Wayne L. le

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Just the more on bottom about place when you rent.

James C. le

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Le client n'a pas laissé de commentaire.

Shawn S. le

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Le client n'a pas laissé de commentaire.

Elena S. le

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Le client n'a pas laissé de commentaire.

Karen P. le

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Le client n'a pas laissé de commentaire.

Jonathan D. le

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the checkout process took 25 mintues and there is no way to drop off the trailer where it is secure and that I could prove I left it there

Robert L. le

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I had originally scheduled the Drop off point in Niantic and had a change of plans and requested an alternate drop off near Middletown. The only negative item was for the UHaul software that would not let the associate transfer the drop off point no matter how hard she tried. She was very accommodating and apologized numerous times for how long it was taking. She ended up transferring the call to her supervisor who was able to handle my request. Thanks for the overall great experience with our families move.

Dawn E N. le

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They did a great job of fixing the power box and getting me on the road.

Daniel L. le

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Le client n'a pas laissé de commentaire.

Neal C. le

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I will be doing more rentals from Completed Automotive Repair Specialists they are willing to work with you on that you need for your move.

Diane D. le

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Le client n'a pas laissé de commentaire.

Mathew C. le

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Le client n'a pas laissé de commentaire.

Suzanne E. le

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Dealer was very courteous and friendly. He helped me choose the right size vehicle and gave me several cost saving tips. The only thing I would suggest is making U-Haul signage more prominent. I didn't think I was in the right place at first.

randall Z. le

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We really needed a utility trailer instead of a cargo trailer but you do not rent them one way and you hardly have any tie downs inside the trailer so our tools and bulky furniture were bounced around and slightly damaged.

Alicia Q. le

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The only problem was that the first location where the truck was rented the truck didn’t start. They sent us to the Sebethe Dr location to get another truck I suggest they try and start the vehicles before customers arrive in order to keep the schedule and reliability It was good experience

Gerald C. le

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Le client n'a pas laissé de commentaire.

Devone J. le

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Great job. Thank you. DJ

Ruhiben D. le

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Le client n'a pas laissé de commentaire.

John M. le

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nice staff. very professional and efficient

Nina K. le

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This location was terrific. Manager was great and I highly recommend. However it was not the location I chose which I was told would have a trailer available, which, as it turns out NEVER has trailers... and I had to cut my visit short because your system is so flawed.

Raymond D. le

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Le client n'a pas laissé de commentaire.

Jesse M. le

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Le client n'a pas laissé de commentaire.

valerie C. le

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Le client n'a pas laissé de commentaire.

Miguel M. le

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Le client n'a pas laissé de commentaire.

Rasaq O. le

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Le client n'a pas laissé de commentaire.

Nick P. le

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Just keep doing what you are doing, thank you

SHANAE Y. le

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Le client n'a pas laissé de commentaire.

ERIC N. le

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Le client n'a pas laissé de commentaire.

Karen K. le

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nothing everything is awesome

Bill S. le

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Le client n'a pas laissé de commentaire.

Christopher A. le

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John and this Uhaul location is top notch!

Eric S. le

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Le client n'a pas laissé de commentaire.

Scott D. le

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Le client n'a pas laissé de commentaire.

Gjin Z. le

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Keep up the good work

Donna S. le

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a little orientation of controls and features.

john P. le

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Le client n'a pas laissé de commentaire.

Enrique H. le

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Rental was smooth and easy!

jody O. le

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Great service

norbert H. le

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Le client n'a pas laissé de commentaire.

Denise M. le

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Le client n'a pas laissé de commentaire.

Johan N. le

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Le client n'a pas laissé de commentaire.

jaryd B. le

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Le client n'a pas laissé de commentaire.

Alexander C. le

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Le client n'a pas laissé de commentaire.

Ed G. le

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Owner was helpful and knowledgeable. Explained all the details and provided the tips I needed as well as answering my questions. Great service! First place I'll go when I need UHaul again.

Christine C. le

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Le client n'a pas laissé de commentaire.

Omar B. le

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Le client n'a pas laissé de commentaire.

Roque L. le

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Great service. Service exceed my expectations. The person was very informative and treated me with respect.

Glenn Y. le

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Le client n'a pas laissé de commentaire.

mike J. le

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Le client n'a pas laissé de commentaire.

Thirupathi T. le

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Le client n'a pas laissé de commentaire.

Angela L. le

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Our overall experience was such that we will never use Uhaul again and have told many people that we know just how bad it was. When I made the reservation over the phone, it was supposed to be for pick-up in Meriden and drop-off in Cromwell. At this time, I was asked if I would be willing to drop off in Middletown to which I agreed. I was then told that I would need to speak with the scheduling dept. to confirm pick-up and drop off times. When I contacted the scheduling dept. I was informed that I was to pick-up in Middletown because Meriden would not have a 15ft truck. I was annoyed but agreed to it. The woman assured me that we would be able to leave our car in the Middletown lot overnight. When my husband arrived to pick up the truck, he was told he could not leave his car parked there and that we would need to drop off at a different Middletown location. They finally agreed to let us park the car there. The following day, I received a text stating we were to drop the truck off at yet a different location then we were given on the contract! After calling to determine where the truck was to be dropped off, we were told it had to go to the Cromwell location. So now, we have to drive to Cromwell and drive back to Middletown to pick up the car when we were originallt told by scheduling that we would be picking up and dropping off in Middletown. Moving in itself is a stressful process and Uhaul made it even more stressful. On a side note, my sister and brother-in-law made their reservation before us and ended up having to use a different company because when they arrived, they were told that the Meriden location didn't have a truck for them. Terrible service. Never again Uhaul.

Herbert W. le

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Le client n'a pas laissé de commentaire.

Juan L. le

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Le client n'a pas laissé de commentaire.

Colin W. le

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Fast check out and check in. No issues

David J. le

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Le client n'a pas laissé de commentaire.

CHRISTOPHER H. le

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All good

Curtis R. le

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Le client n'a pas laissé de commentaire.

Wijitha K. le

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Was very helpful

Edgar H. le

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Everything was as expected, no surprises. Had no trouble attaching trailer and completing safety check. Very happy with trailer and instructions provided by U-Haul rep.

Jill R. le

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Le client n'a pas laissé de commentaire.

Sonia L. le

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Le client n'a pas laissé de commentaire.

Jasmeet S. le

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Le client n'a pas laissé de commentaire.

George M. le

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Le client n'a pas laissé de commentaire.

Tom H. le

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Le client n'a pas laissé de commentaire.

Jim M. le

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Le client n'a pas laissé de commentaire.

Jasmine J. le

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Excellent customer service!

Johnny V. le

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Le client n'a pas laissé de commentaire.

rose B. le

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Le client n'a pas laissé de commentaire.

charles A. le

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This location is by far the best I have use in the last several years of renting I haul trucks. The people there are great to do business with. I would rent again from them. In fact my sister-in-law rented from them last year and had a great experience. This was the main reason I rented from them.

Russell F. le

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Le client n'a pas laissé de commentaire.

Jessica H. le

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Very polite service!

LEO M. le

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Le client n'a pas laissé de commentaire.

El Hachemi B. le

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I had to drive 18 miles to drop the U-Haul off, even though there was a U-Haul drop off location 0.4 miles from my apartment. When I got to the far away drop off location, the employee told me I had to drive the U-Haul to this location because someone else will pick it up from this place and it makes everyone's life easier for me to drop the U-Haul here. I told him "It doesn't make my life easier" and he agreed with me. I requested the drop off location to be 0.4 miles from my apartment, yet U-Haul chose a location farther away for their own convenience. This is not how reservations work and it shouldn't be up to the customers to make the company's life easier at the expense of the customer.