Évaluations des clients CTJM One Inc

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de CTJM One Inc

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Brian S. le

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The pick up location was changed at the last minute. No one around to assist.

Ruben L. le

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Le client n'a pas laissé de commentaire.

Lawrence P. le

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I cant say anything needs improving. The process of self check in was amazing and much preferred to the previous waiting on a rep at the location to be able to ask me a lot of questions.

Miomir M. le

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Le client n'a pas laissé de commentaire.

James C. le

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Le client n'a pas laissé de commentaire.

Wieslaw P. le

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Le client n'a pas laissé de commentaire.

Jeffrey T. le

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Le client n'a pas laissé de commentaire.

Ryan S. le

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Le client n'a pas laissé de commentaire.

Madalyn E. le

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Le client n'a pas laissé de commentaire.

milos M. le

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Le client n'a pas laissé de commentaire.

JIM A. le

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Easy drop off area

Shad A. le

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Le client n'a pas laissé de commentaire.

Eugene O. le

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There was a maintenance light on the whole trip. Maybe it should have been checked ahead?

Tammy D. le

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They can't help you hook up a trailer they can't even spot you to hook up a trailer by yourself and you need to hook up a trailer you have a really high possibility of actually running into something

David L. le

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When i came to pickup the truck the lady had attitude like what i am doing there taking her time. I came back another lady asked me to do her work and make pictures of odometer and fuel gauge because she was to lazy to go to the truck to check herself. Unpleasant location not recommended.

Russell K. le

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This was a gas station, which I personally didn't like. People were nice however. Service could not find my record for some reason (likely due to earlier problems at pickup location). As a result, she could not close it out since she did not have initial mileage. Fortunately, I had photo of screen display (see previous comment). Few days later, received phone call from U-haul stating I had not returned vehicle. I explained what happened, and they said they would follow up. Suspect that it was the second reservation in the system (see previous comment) that for some reason had never been cleared. Very annoying!!!!

John W. le

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I was charged for 79 miles when I only drove 35 at the most! I believe the mileage written down when I took the truck was incorrect but I didn’t check it. There’s no way I went 79 miles! Something seems dishonest about it - that’s why I wouldn’t recommend this place.

Sharon O. le

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Fortunately this was my second time renting a 4x8 UHaul trailer so I knew how to unhook it from the hitch to return it because the gentleman at this location did not. Employees should know how. I asked for a receipt and the gentleman told me his lady employee had already put it in the system. It did not show up on my phone so I went in to have someone at least sign my paperwork that the trailer was returned. They were both at the computer struggling to enter the return into the system. The lady needed my paperwork to make that happen so I was glad I pursued asking for proof of return. For the above two reasons, I would not used this location again.

ADRIANA P. le

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I was in line about an hour, told I could only rent for six hours (not reserved 24) because rental was reserved for next day at 7 a.m. (even though I was told location opened at 8), and told where to get my rental (no guidance)--horrible, for other customers in line, too!

Shawn L. le

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Uhaul application is ridiculous and a waste of time.

Daniel B. le

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The trailer does not have a winch and an option to include one is not available. I realize now that one is not in the trailer description. However, I only rented this trailer instead of using one I had available to me at no charge because I needed a winch. It would be a great improvement to have this option available. Staff at location was friendly and I was in and out quickly

perry H. le

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Le client n'a pas laissé de commentaire.

Michael Z. le

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Le client n'a pas laissé de commentaire.

James W. le

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Le client n'a pas laissé de commentaire.

Michael H. le

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Everything was fine getting the van, the only problem was that the miles were being calculated in km so we were over charged for the miles. We are hoping to have this resolved

William B. le

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Le client n'a pas laissé de commentaire.

William C. le

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There is no need to improve anything. I have rented trucks from this location twice now. They are very friendly and they do a great job.

JOSEPH B. le

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Le client n'a pas laissé de commentaire.

Tracey C. le

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I was charged for gas and should not have been. I returned it with more gas than I was given.

Wladyslaw F. le

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my first location was in maywood on 5th street and that location no longer exists so we had to change the pickup location which was frustrating, but the people in hodgekins were very helpful and nice

Brian H. le

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Le client n'a pas laissé de commentaire.

Gina D. le

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Le client n'a pas laissé de commentaire.

Christopher B. le

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I was told where the trailer was, and expected to hook it up myself. The right turn signal did not work. It took two hours to get roadside assistance to the dealer, then two more hours for them to obtain the needed part. The young woman at the dealer tried hard to find a replacement trailer but none was a available. The service man was very competent, but had a really hard time finding a part for the very old trailer. The trailer should have been checked and repaired before I arrived. The clerk and repair guy were great, but the management of the dealer, and UHaul support were horrible.

Abin K. le

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Le client n'a pas laissé de commentaire.

Anderson E. le

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Le client n'a pas laissé de commentaire.