Le client n'a pas laissé de commentaire.CHARLES J.
Customer Reviews for Cy Fair Storage
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Cypress, TX 77433
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun au sam : 9h30 am à 5h30 pm
- Dim : 10h30 am à 3h30 pm
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Everything was super easy, from the online â€œpaperworkâ€ to the guy that hooked up the trailer for me.ANDREW F.
The gentlemen working displayed great customer service he made the process easy.Farrand W.
Le client n'a pas laissé de commentaire.BRENDA T.
Le client n'a pas laissé de commentaire.Julian G.
Le client n'a pas laissé de commentaire.JESSICA H.
Friendly & quick customer service.Norman F.
Excellent customer service. Staff always polite and helpfulTAMU S.
I have been a custome of Cy-Fair Storage both fpr work and personal use for over 9 years now. The staff and ownership have been npothing but top notch and from a customer service perspective and have assisted me with renting U-Haul trucks on multiple occasions. They are quick to assist and accomodate any special requests or answer any of my questions. In 4+ years of receiveing packages for my business storage, I have not had a single issue/problem getting the things I need delivered inside my unit (that is a big complaint from many of my colleagues that do not live in the Cypress area. There is a reason they were voted best in the Cypress area.Michael Anthony R. | Expérience générale
Great place. Clean and staff are helpful.Tony C. | Expérience générale
Le client n'a pas laissé de commentaire.Alton J.
fast and easy.STEVEN F.
They were very helpful!Matthew R.
It is very hard to recognize this place as a uhaul rental/return. That is the ONLY reason I gave this an average rating. It is a busy street and basically all you see is a storage rental place...if it wasn't for the SMALL U-haul flag we saw the second time around I never would have found it. U-haul needs more return places in Cypress, TXJAMES F.
Le client n'a pas laissé de commentaire.LARRY L.
Le client n'a pas laissé de commentaire.Jeffrey G.
Le client n'a pas laissé de commentaire.Brian T.
Le client n'a pas laissé de commentaire.JONATHON S.
1. Have more staff as I stayed there for 30 minutes waiting in line. 2. Staff should treat all customers equally. 3. Staff should not rudely interrupt customers when they are asking questions.Kelly R.
Le client n'a pas laissé de commentaire.francisco O.
Le client n'a pas laissé de commentaire.ANDREW S.
The entire process was seamless!FREDRIC W.
It was an awesome experience. Thank you !NFOR N.
My truck had a check engine light and I was stuck in the heat for two hours while waiting on a tech to show up. Not happy at all. And, as such, I was late getting back home.MARK C.
Le client n'a pas laissé de commentaire.SEAN S.
Le client n'a pas laissé de commentaire.KATHERINE E.
Le client n'a pas laissé de commentaire.Patricia W.
Le client n'a pas laissé de commentaire.LARRY M.
Le client n'a pas laissé de commentaire.ROSLYNN L.
Le client n'a pas laissé de commentaire.GLENN G.
Everything was good!LAWRENCE C.
Le client n'a pas laissé de commentaire.Stacy J.
Le client n'a pas laissé de commentaire.SHONDRA T.
Got charged a cleaning and wrong location fee! Did not specify a location to drop off ðŸ˜¡Jessica C.
Le client n'a pas laissé de commentaire.MICHELLE W.
Le client n'a pas laissé de commentaire.AMY B. | Expérience générale
Le client n'a pas laissé de commentaire.ADRIAN V.
Le client n'a pas laissé de commentaire.GARDHI P.
Le client n'a pas laissé de commentaire.TRAVIS P.
Le client n'a pas laissé de commentaire.TIMOTHY B.
Le client n'a pas laissé de commentaire.Paul T.
I appiled my certificate to my rental while making the reservation online but the certificate was not noted as being applied when I picked the trailer up. My fault for not remembering and paying at the counter but this is twice now that my ceritficate did not post when making a reservation.john W.
Great facility and location. Staff is knowledgeable, friendly and accessible. We will definitely use for our storage needs in the future!!Ann D. | Expérience générale
Le client n'a pas laissé de commentaire.DANIEL G.
Only hitch(pardon pun) was I got sent to different place to pick up trailer. Other than that all was good.mark J.
Fantastic serviceMatthew I.
Le client n'a pas laissé de commentaire.Nicolas P.
Le client n'a pas laissé de commentaire.Jimmy B.
Le client n'a pas laissé de commentaire.Margaret H.
Le client n'a pas laissé de commentaire.RAUL M.
Made the entire process very easy and convenient.KIMBERLY M.
Everyone is very professionalcarlos B.
Le client n'a pas laissé de commentaire.THOMAS E.
Le client n'a pas laissé de commentaire.Roger B.
The customer service is outstanding from the front desk and also the gentlemen responsible for the U-Haul rentals. Price is a bit elevated and the Barker Cypress location is a bit cumbersome to maneuver around but I would highly recommend Cy-Fair Storage to others. Facility is always clean and operational.Steven M. | Expérience générale
Google map directions takes you to the parking lot NEXT to the location. Maybe talk with Google about updating to actually take people to the front of the location.Laura B.
Le client n'a pas laissé de commentaire.timothy W.
After all my reservations were cancelled, this location came through and provided me with a rental just before close. Love this place.MINH N.
Brody and the other man (I think his name was John) we're both wonderful!! Brody was out in the rain helping me back the car hauler trailer into its proper spot. If I could rate them better than excellent I would!!JOHN H.
Le client n'a pas laissé de commentaire.Kent D.
Quick and easyDaniel S.
Le client n'a pas laissé de commentaire.Alexis S.
My only complaint is their hours of operation. 9-6 in the summer is tough for working people. I was there before 9 and had to wait for them to open then hunt someone down to unhook the trailer.SUZANNE Z.
Le client n'a pas laissé de commentaire.TIMOTHY R.
Friendly and helpful staff. Hooked up and on the road quickly.BENJAMIN B.
Le client n'a pas laissé de commentaire.MARK P.
Le client n'a pas laissé de commentaire.DON C.
Le client n'a pas laissé de commentaire.RODERICK C.
Le client n'a pas laissé de commentaire.Monique C.
I highly recommend CY-FAIR storage to anyone that is in need of storage and wants to feel like their items are safe and secure. everyone is extremely helpful and friendly and makes you feel like family.Valerie P. | Expérience générale
Staff is rude and disrespectful. They need training in customer service.Thomas H. | Expérience générale
Great and fast service provided by the team on Barker Cypress.BRANDI C.
Le client n'a pas laissé de commentaire.jessica k. | Expérience générale
Le client n'a pas laissé de commentaire.KEENON H.
All around great!MARI-GUIA L. | Expérience générale
Le client n'a pas laissé de commentaire.PAUL B.
I thought the turn around time for getting the UHAUL would be much quicker. I had to physically go in and find someone to help me since the UHAUL was located behind the gate. I requested an 8 am pick up which was confirmed by whomever changed the location but the location would not allow me to get it until they opened at 9 am. The employee who helped was efficient and nice but I was expecting something similar to the video you had me watch. I would recommend this location to a friend.Thu T.
I had a reservation to rent a 15' truck for 2 days. Truck picked up 6/21 and to be returned 6/23 .The contract was changed to 1 day and was told I had to return to a different location. When I returned the truck a day earlier then expected. I was told I had to pay for an extra day. Nothing was done as I reserved the rental online Sorely disappointedWILLIAM K.
Le client n'a pas laissé de commentaire.LINA A.
Le client n'a pas laissé de commentaire.AMIR A.
Le client n'a pas laissé de commentaire.Sridhar J.
I forgot a few tools and bolts for my bed frame and Fridge inside the cab. They had rented the truck out the next day but I'm hoping I can get the bolts back. Other than that it was greatDALTON S.
Le client n'a pas laissé de commentaire.Selwyn D.
Le client n'a pas laissé de commentaire.Salvador D.
Didn't have all the blankets I ordered or the appliance dolly.DANIEL P.
Le client n'a pas laissé de commentaire.Klerly P.
Asking a customer rudely why he is waiting in the lobby was unnecessary. Lobby's are for waiting. Maybe better customer service and ask - have you been helped? Rather than just rudely ask why a person is in the lobby -ALFRED E.
Le client n'a pas laissé de commentaire.RICHARD LEE JR S.
Le client n'a pas laissé de commentaire.DEBORAH S.
Nothing. The people there at drop off were above excellent!zachary M.
Cy-Fair Storage is a terrific representative for U-HaulTimothy B.
A little hard to get in and out of the location sure to traffic, but the employees that helped us were awesome.WILLIAM V.
the clerk setup a one way rental, but failed to disclose that I had to return the unit 10 miles out of my way. I indicated at the time of rental exactly where I wanted to return the unit, but he did a switch and the app only allowed the inconvenient location.Jason A.
Le client n'a pas laissé de commentaire.JEAN MICHEL V.
The friendliest and professional staff not to mention an impeccably clean and protected facility makes this a must for RV storage.Frederick G. | Expérience générale
Le client n'a pas laissé de commentaire.JENNIFER B.
Everyone in the store was friendly and professional.HECTOR C.
You sent this to the wrong person. Stop contacting me, my name isn't Jeff Young, and I never rented a Uhaul.Jeff Y.
Le client n'a pas laissé de commentaire.JOSEPH P.
Le client n'a pas laissé de commentaire.JORGE ENRIQUE A.
Le client n'a pas laissé de commentaire.STEVEN S.
Le client n'a pas laissé de commentaire.Scott L.
Crystal was wonderful! I was in and out of there quickly.john P.
Le client n'a pas laissé de commentaire.Jaeli R.
Everything was fantasticRhett B. | Expérience générale
Le client n'a pas laissé de commentaire.Mark S. | Expérience générale
Le client n'a pas laissé de commentaire.Sandra V.
Female helping was great at addressing people as they walked in. The gentleman helping her seemed to lack a sense of urgency despite the line of people waiting for assistance. She was very backed up with no solutions in play to get her through it outside of grin and bear it. Of Sunday's are always that busy, bring in a third personKara L.
Le client n'a pas laissé de commentaire.Lynn W.
I'm disappointed with the service provided and how they manage to not communicate with the customer in regards to the regulations of the company as well they need more staff to better serve customers.Diana G. | Expérience générale
Always a great experiencekyle c. | Expérience générale
Le client n'a pas laissé de commentaire.erica g. | Expérience générale
Le client n'a pas laissé de commentaire.Jane S. | Expérience générale
My 2020 RV WAS STOLEN IN YOUR FACILITY ALSO OTHER VEHICLES WERE STOLEN ALSO. Not a secure site. Also our storage container was broken into. Bad security. The people that stole our cougar 2020 RV have a rental site there also, and you continue to let them rent there. Also the same people stole a car two weeks later, so this is a bad site to rent from.many complaints but nothing done about it. You should be liable for our loss. Thomas MandarinoTHOMAS M. | Expérience générale
Le client n'a pas laissé de commentaire.JAMIE H. | Expérience générale
Crystal was awesome!Nicole R. | Expérience générale
My only issue it a 10 day notice, if I don't give a 10 day notice then I have to pay next months rent. So if I pay next months rent you should be able to rent that space until the end of the month. I think that's called double dipping, you are collecting rent on the same space from two different people.Stanley Keith S. | Expérience générale
Excellent place!Emily S. | Expérience générale
Le client n'a pas laissé de commentaire.Jason K. | Expérience générale
Le client n'a pas laissé de commentaire.Roland H. | Expérience générale
Gave a 5 star rating on Google.PATRICK T. | Expérience générale
Very professional and personable. The office is clean and up to date. No wait time. Paperwork is done swiftly. Crystal is the best. Very efficient. Would definitely do more business with them.Melvin M. | Réservation
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