Customer Reviews for Destination Rentals
(U-Haul Neighborhood Dealer)

4 246 évaluations

7014 6th Ave   Tacoma, WA 98406
(No night drops on 26 foot trucks)

(253) 564-1749

Heures d’ouverture

  • Mon-Sat: 7 am–4 pm
  • Dimanche : de 8 h a.m. 2 h p.m.

Services dans cet établissement :

Pour nous contacter

(253) 564-1749

7014 6th Ave
Tacoma, WA 98406
(No night drops on 26 foot trucks)

Services dans cet établissement :

Heures d’ouverture

  • Mon-Sat: 7 am–4 pm
  • Dimanche : de 8 h a.m. 2 h p.m.
  • Inspection gratuite du remorquage

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
5

Le client n'a pas laissé de commentaire.

Tony S 
Évaluation :
5

Thanks for your service.

Bill M 
Évaluation :
5

This is the only location I will use going forward! It was fantastic!

Jefferson M 
Évaluation :
5

Very freindly!

David K 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Kristen J 
Évaluation :
3

Excellent customer service

Anthony J 
Évaluation :
2

The employees are as rude as I’ve ever encountered.

kolby S 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Paul L 
Évaluation :
5

Le client n'a pas laissé de commentaire.

jonathon o 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Daniel M 
Évaluation :
5

Prompt, professional service. I will use this location again.

charles p 
Évaluation :
5

The ladies that work there are absolutely wonderful to deal with

RON G 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gary C 
Évaluation :
5

Complete professionalism and flawless interaction getting a clean van and easy return. I give my highest ratings and this is my go to place to rent a vehicle!

June S 
Évaluation :
5

Great customer service! Super friendly!! Thanks!

Ransie H 
Évaluation :
4

All good.

Chris H 
Évaluation :
1

Le client n'a pas laissé de commentaire.

rahul m 
Évaluation :
5

I was so impressed by this location. The owner was so friendly and the check-in process was quick and efficient. The vehicle I rented was awesome - thoroughly cleaned and it smelled so good, it was designed perfectly to make it easy to get things in and out, and it was so easy to drive. This will be my go to Facility for. renting U-Haul in the future.

Anne Z 
Évaluation :
5

Great service!

Brian M 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Angela M 
Évaluation :
4

Not much. The attendant was more then accommodating and attentive. She had a very nice personality and was welcoming.

Billy S 
Évaluation :
3

I reserved the truck until 6 but found out the location was only open until 4 with no drop off allowed. Also she interrupted the check in process and made me wait while she gave treats to her dog. She was abrupt and I got the feeling she really hated her job and customers period. I will not rent from that U-Haul again.

Eugenia K 
Évaluation :
4

There was only one person working. She was efficient and very friendly.

Ed R 
Évaluation :
5

Excellent customer service - efficient and friendly!

Anne B 
Évaluation :
5

Great service

Brian M 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JAMES B 
Évaluation :
5

Great people, clean facilities and a pleasure to go there.

Paul V 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brian M 
Évaluation :
5

Greta customer service skills and very friendly

MANOLito g 
Évaluation :
5

Nothing. Mary is the best!!!!!

Donald B 
Évaluation :
5

This was a great experience. Thank you

Kevin G 
Évaluation :
5

The BEST

David O 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Rick J 
Évaluation :
5

Service is great 😊

Sarah T 
Évaluation :
5

I can remember the name of the woman who checked me in but she was great.

Barbara H 
Évaluation :
5

Always Excellent service.

Jeffery W 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dan A 
Évaluation :
5

Le client n'a pas laissé de commentaire.

GARY G 
Évaluation :
5

The crew at the 6th Ave location in Tacoma is the BEST EVER. I do not consider them just a business, they are my close friends & we have developed a very close BOND over the years I have rented and RENT form the. They rate MORE THAN 5 STARS.

William M 
Évaluation :
1

I got the extra coverage on the truck, I usually don't do that. But decided I would be careful. The following day after I returned it I had $150 charge. It was reported that there was a dent on the side. At no time did I hit anything, hear any noise that would indicate there was a dent. The woman stated there was mud there. It was raining and I was moving things that were muddy. I was covered in mud myself. I ask for a before and after pictures of the dent. She said she couldn't share that with me and that I would need to contest that issue. The truck was in my possession the whole time and parked in an area where it would've been impossible to get a dent on the side. I am contesting the issue. There were multiple negative reviews about the unprofessional conduct at this store and it was certainly my opinion as well.

Sydney D 
Évaluation :
5

Drop off was quick & easy. Employee was friendly however not all people are Dog people I'd suggest the owner/worker to leave their personal pet at home instead of having customers be greeted by large dog at the front door.

Jake K 
Évaluation :
4

Mary and her staff are always helpful and pleasant.

Gordon H 
Évaluation :
5

Everything was perfect!

cecilia d 
Évaluation :
5

none

Roy H 
Évaluation :
5

Le client n'a pas laissé de commentaire.

phil d 
Évaluation :
5

Girls in office are awesome

Kathleen G 
Évaluation :
5

Please don’t keep the dog in the work place..otherwise everything is good..truck clean,everything ok

Sorowaqa B 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Monty S 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gordon B 
Évaluation :
5

Opens early, really fast, and good customer service. I couldn't have asked for more

MORGAN J 
Évaluation :
3

Rude worker

minnie a 
Évaluation :
5

Everything was good. Excellent customer service. I started using this location since the equipment is always clean and ready to go. Both ladies at this location are very frendly and nice to talk to. I will use this location for all my rental needs.

Daren H 
Évaluation :
3

They were cold with me and I felt worried that they would try to be really nitpicking about the condition it is returned in. I'm not a fan of the fear tactics to get customers to buy the insurance. If UHaul wants people to get it so bad, then just make it required.

Gordon M 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Reed S 
Évaluation :
3

Charged 25 for cleaning and it wasn’t even dirty

Annette D 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ROEL C 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Leroy M 
Évaluation :
5

The fastest and easiest u-haul rental experience I have ever had. Will be using this location in the future.

Lauren L 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Carla B 
Évaluation :
5

Quick, accurate and almost always provides the truck you reserved.

Eugene L 
Évaluation :
5

There were no problems picking it up - just an FYI to anticipate not using the front door but instead go around back to the main area. I had trouble getting the trailer to hitch on my suv after taking it off for the night. User error, as i expected, but the staff was super patient and helpful with getting it connected. Thank you!!!

Brianna B 
Évaluation :
5

I always have an easy and great experience with this location, thank you!

Leigh B 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Daren H 
Évaluation :
5

The U-Haul agent was helpful in repositioning the trailer we had rented.

Michael N 
Évaluation :
1

This was the worst customer service I have ever experienced. After being inconvenienced after confirming that the equipment would be available I was sent up to this location on 6th Ave where the woman was rude and clearly upset she had to help me!! This was truly the worst experience in my days of doing business with uhaul the last two times I have utilized your services I have been upset I wish there was a better company to provide the service I will look for those outside companies moving forward

LaMekia E 
Évaluation :
5

Very friendly and accommodating staff.

Margaret A 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jason S 
Évaluation :
1

Am NOT sure if this is an owner or employee, she's rude, has a bad attitude? Typical white individual who thinks that she's high and mighty, and she's smarter then everyone and because she's been working for 16 yrs in a miserable agony she needs to RETIRE and and take some courses in Customer service relation. I would fire this employee in an instant she does not belong in this Franchise business...she's lazy, not even to perform a walk thru with the customer on the equipment or briefly ask questions if i need any assistance pertaining to the rental equipment etc.. Another issue is the billing, i've rented numerous times from other Uhaul company from various states, and this location of store stated that i have to pay upfront before i even check out the vehicle. Usually i pay after returning the equipment with no discrepancies, then i get charge but in this case here i was charge first hand before i checked out on the initial rental before i can get the keys to the equipment. She stated aggressively that Uhaul this store Ain't going to release the equipment without paying first because this equipment cost thousands of dollars is NOT going to happen..when i was explaining my point regarding this type of scenario to her that i've never encountered this type of experience with other Uhaul stores, she just brushed me off..I reserved this rental for 24 hrs but she demanded that i return back the equipment before 4 pm closing she's stupid and dumb if you ask me..overall experience in this store location I WOULDN'T RECOMMENT any customer to give there business to this location.

robert m 
Évaluation :
4

Le client n'a pas laissé de commentaire.

GREG F 
Évaluation :
5

Quick and easy setup. Parking is a little rough. Really nice service.

stephan c 
Évaluation :
1

Those women are rude, with a bad attitude and no respect towards clients, the location is very dirty and they have a dog (boxer breed) that barked at me and has no leash, is inside the office, I hope never return to that location.

Adriana K 
Évaluation :
4

My only concern was the weather stripping on the drivers side kept falling off-it was a known defect-I put it back on but as I understand it it falls off frequently. Should be permanently fixed浪

Lynn S 
Évaluation :
5

Communication was great. Friendly service at pick-up and friendly service at the drop-off location.

Michael M 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Katreace M 
Évaluation :
5

I had to rent from another uhaul business- dirty truck inside can & backend . 6th Ave. Uhauls are SPOTLESS !

Suanne E 
Évaluation :
4

Couldn’t safely move my piano on to the truck the back busted open while we were walking up on the ramp I need to speak with manager

NATHANIEL J 
Évaluation :
5

The owner is a No BS business woman. She runs a great shop, well maintained equipment, and Hates the tweakers that have infiltrated Tacoma as much as I do. Highly recommend her business to anyone that cares about our society and doing the right thing per her customers. A+!!!

Shawn S 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Magdiel D 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Maryane C 
Évaluation :
5

Of my past 4-5 trailer rental experiences, this was the fastest by far.

Timothy K 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Beverly P 
Évaluation :
1

Rude employees

Kavik L 
Évaluation :
1

These ladies are outright ""RUDE" especially the elder!! Their dog (boxer) is out of control! I'm taking my repeat business elsewhere!!! I've given them chance after chance!! I'm done!!

John A 
Évaluation :
5

Le client n'a pas laissé de commentaire.

VICTORIA L 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Andrew D 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Glenna R 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Paul F 
Évaluation :
5

Always friendly, would not change anything!

Stephen B 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Justin L 
Évaluation :
3

Very understanding.

Gustavo S 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Hector T 
Évaluation :
5

the staff was helpful and the vehicle was clean and gassed up.

jeffrey P 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Justin L 
Évaluation :
1

Really snarky attitude for someone who works in customer service. It was our first time renting from U-Haul ever and I was honestly disappointed.

Anduin L 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Randy E 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Annette P 
Évaluation :
3

Adhere to regular business hrs and have after hour drop off .Post hours of operations

Ken p 
Évaluation :
5

I have come to really like this U-Haul location. Friendly, helpful, efficient, and clean equipment. Not much more I could ask for. It has prompted me to rent from U-Haul more and not even consider other options.

DAMIEN P 
Évaluation :
5

Keep doing what you're doing now! Awesome management!

Wendell T 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Beverly P 
Non les évaluations ont été soumises pour cet établissement.

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