Évaluations des clients Destination Rentals

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Destination Rentals

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Greg B. le

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Le client n'a pas laissé de commentaire.

Greg B. le

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Love this location . It’s the best in the business

james H. le

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Great.

Douglas A. le

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It all went very smoothly?

James M. le

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Le client n'a pas laissé de commentaire.

Randy D. le

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Le client n'a pas laissé de commentaire.

Karl M. le

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Very nice lady to work with.

Sandi R. le

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Le client n'a pas laissé de commentaire.

Nancy H. le

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Le client n'a pas laissé de commentaire.

Amber B. le

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Le client n'a pas laissé de commentaire.

Dave P. le

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Had what I needed, the staff was terrific and I was in and out without delay. Perfect.

dean M. le

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Great staff

Anthony W. le

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The person who helped us went above and beyond our expectations...friendly helpful and just plain nice!

Leeland J. le

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Le client n'a pas laissé de commentaire.

ERIC K. le

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Le client n'a pas laissé de commentaire.

Eric C. le

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I rent here on a semi regular basis. people have always been easy to deal with. And they usually have a trailer on hand that suits my needs. All in all, good service.

Patricia C. le

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Everthing went well.

Joseph C. le

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This isn't our first time using this facility nor will it be the last,these people k m.j ow their stuff and go the extra mile as well.thanks.

Gail Z. le

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Le client n'a pas laissé de commentaire.

kim K. le

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Good service. Friendly folks.

Patricia O. le

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Le client n'a pas laissé de commentaire.

Andrew K. le

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Friendly and fast service. Plus, a shy husky. 5 out 5 recommend.

ROBERT R. le

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Le client n'a pas laissé de commentaire.

David D. le

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$97 for 3 hours.. 33 miles...WTF happened to $19.99 ? ...for a 10ft truck..never again. Made me sweep it out. There was nothing in it but wet foot prints , For that price I will find other alternatives 3 months ago I rented a truck from Enterprise $65 unlimited milage. If it was not for being reimbursed by the company I would cancel payment.

David H. le

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Le client n'a pas laissé de commentaire.

kris F. le

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Le client n'a pas laissé de commentaire.

Daniel V. le

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Parking for returning the van, there were random cars parking in the truck spots in such a fashion you couldn't pull the truck in. aside from that it was great.

Bill C. le

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Le client n'a pas laissé de commentaire.

Holly B. le

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Le client n'a pas laissé de commentaire.

John A. le

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A great friendly place

Alan B. le

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Excellent service!!!

James B. le

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Le client n'a pas laissé de commentaire.

Dana M. le

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Le client n'a pas laissé de commentaire.

Thomas G. le

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On return of a truck I had for 4 hours was told that back of the truck was dirty and could be considered damage if not cleaned. Washed it out and was still charged $25 for cleaning fee. I've seen other reviews with the same complaint. I figure this is them trying to pad their margins with fees. Would recommend you go else where.

Joseph B. le

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Le client n'a pas laissé de commentaire.

Shirley L. le

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Very easy all the way around.

mark M. le

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great service

Brent W. le

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Le client n'a pas laissé de commentaire.

marty N. le

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Le client n'a pas laissé de commentaire.

Craig E. le

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Le client n'a pas laissé de commentaire.

JOSHUA A. le

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Be honest

CINDY K. le

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The store was closed when we returned the truck,

Ian G. le

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My husband and I use this location often. Mary and staff have always been very friendly, helpful, and accommodating. We appreciate always having clean, reliable transportation. We often recommend this location to friends and family. 5 Stars hands down!

Sandy M. le

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Great customer service.

Michael J. le

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Great customer service and efficient process. Good value as well.

James C. le

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I rented the truck on Saturday of Labor Day Weekend. I needed it for two days and i specifically asked the agent if the location would be open on Monday for the return of the truck. She said "Yes". The real answer was "no" and i had to download the UHaul app and take pictures and answer questions and try to figure out how to get the (#& proper mileage input. It was a lot of delay and nonsense which I had specifically intended to avoid by asking if they would be open. The truck was clean and fine for the job and the price was reasonable.

Donald A. le

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Only issue was even though I reserved all items a few weeks in advance to allow time for the location to have all the items on pickup. I had to pick up the truck and dolly from two separate locations 25 miles apart, costing me time and money.

Michael M. le

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Le client n'a pas laissé de commentaire.

Martha O. le

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Conveniently located, hardly any wait and they had all my information when I arrived -- that doesn't always happen. Smoothest transaction I've had with Uhaul so far.

Eric J. le

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Le client n'a pas laissé de commentaire.

Patrick W. le

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Le client n'a pas laissé de commentaire.

Victoria M. le

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I found it strange that there was a toddler running around the inside of the building and baby gates up with toys. The lady working was rude on the phone before I came into the store and was short with me when I asked questions.

Carisa O. le

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Le client n'a pas laissé de commentaire.

Jake M. le

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Le client n'a pas laissé de commentaire.

Michael S. le

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Le client n'a pas laissé de commentaire.

PEGGY G. le

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No improvements necessary. The gal that assisted me at the location was great. The only thing I would suggest is that the after hours call center/customer service be informed that they do not do the cell phone pick up, etc.

katherine K. le

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In this case, "If you can't say anything nice then don't say anything at all," applies.

Elisee Q. le

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People very unprofessional and odd.

Andrew T. le

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Super convenient, in and out quickly

Peter S. le

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This was the first time in quite awhile that I had to rent a van or a truck and the experience was great! From the onsite staff, to the web-based system to the van itself - everything went without a hitch! Thanks!!

Scott S. le

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Very friendly and helpful personnel.

Larry T. le

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your crew did a good job

Myquita G. le

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Le client n'a pas laissé de commentaire.

Brian M. le

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The original locat on 6th have didn't have my truck ready. They spelled my email wrong which probably included instructions for getting keys to pick up the truck before they were open. The woman helping me at the 6th ave location saved the day and was able to get me set up with a truck. She verified that she had the correct email and was very helpful.

Jim H. le

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Very good customer service

Rebekah G. le

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Le client n'a pas laissé de commentaire.

Mika S. le

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Le client n'a pas laissé de commentaire.

Nix A. le

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No comment

Arnulfo C. le

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Le client n'a pas laissé de commentaire.

ERIC K. le

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Le client n'a pas laissé de commentaire.

Caryn D. le

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Le client n'a pas laissé de commentaire.

Ronda M. le

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Le client n'a pas laissé de commentaire.

Paul B. le

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Convenient location. $1.00 per mile on top of truck rental fee is a little high in my estimation, plus rental fee on any equipment used.

Cullen W. le

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Le client n'a pas laissé de commentaire.

Ryne S. le

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Le client n'a pas laissé de commentaire.

Angela S. le

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Le client n'a pas laissé de commentaire.

James H. le

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Le client n'a pas laissé de commentaire.

Michael S. le

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Le client n'a pas laissé de commentaire.

Kristen S. le

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was not told any prices ups front, was not told gas would be extra.Gas tank was on full , we rented for an hour, needle did not move. went 10 miles. was charged 18 for gas . No strips or padding included with truck, and dolly was extra. I feel that I should have been informed of all charges beforehand , only thin I was aware of was there cost of insurance. It would be nice if you had a short term rental . We were back within an hour, needed 1 trip. Was not using all day. Under 4 hours should be one price and one should be another. Wont be using haul again . $71 way too high to go to 10 miles for 30 mixtures total time.

Susan C. le

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Le client n'a pas laissé de commentaire.

Nanette C. le

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The front window was very dirty on the inside. When I returned it they said there was a large deep scratch and that I owe $150.00 to pay the deductible on the insurance. She showed me the scratch and I rubbed it out with my finger. Sketchy.

Ian D. le

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Lady attendant was polite and very helpful.

elizabeth H. le

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Better customer service

Stuart M. le

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I give positive reviews of the location, fairly. However, the fact that I had to drive to Tacoma to pick up the trailer when I made a reservation for a different location (in Seattle) well in advance is VERY FRUSTRATING. When a customer is carefully making reservations to fit moving/travel schedules, it is completely unacceptable to change the location of a pick-up to one so far away from what I intended. Due to the scheduled time of pick-up, this last-minute change resulted in an additional 2.5 hours of travel in my already 3,000 mile trip across the country on an extremely tight schedule. Though $100 in savings/credits were provided, this does not even begin to compensate me for my time and expenses directly related to the change of location. I will be reaching out to Uhaul further for discussion.

Brenda K. le

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That truck bounce all over the place and was a horrible ride, not smooth like what it says on the side of the truck. Had to come home and take two Advil and a hot shower then icepach to neck and back from being beaten up all day driving it. It needs new suspension badly.

Korena T. le

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The manager was nasty, misrepresented insurance and overcharged me.

Joseph N. le

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A pleasure to work with this location - fast and friendly service

Edward F. le

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Nothing, fast and efficient pick up and drop off.

Paul V. le

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Le client n'a pas laissé de commentaire.

Sue J. le

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Immediately the vehicle show low in oil And then had problems going to next gears.. We took the vehicle and with out putting more gas in it because we are afraid it was going to break down

Alejandro L. le

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Le client n'a pas laissé de commentaire.

SEAN C. le

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Le client n'a pas laissé de commentaire.

Eric P. le

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Le client n'a pas laissé de commentaire.

John W. le

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First time renter for u-haul.. Nice truck but only had "1/4" tank of fuel (white line showing). Returned after hours parked outside of gate with exact gas reading I got it with. Manager called told me it was under 1/4 tank now and I could go add gas to it or pay $30 service fee + $15 in gas.. Darn me for not taking a picture of gauge when I parked it.. Maybe it got siphoned parked out of gate there.. I'm now 160 miles away from location so I'll b eating $46 for the couple gallons (manager) claimed I'm off.. Well nice trucks U-Haul next step fix your sub-par locations and sub-par managers who don't like thier jobs. And maybe a 10+min hold time on the phone to talk to a rep is a bit much 2x.. Funny thing is I called location first thing this morning to make sure rental was closed out with no problem but manager rambled for 30seconds about entire U-haul server network being down and it "could be hours before I can finish/check anything here" I understood but didn't care about the details of how her Monday was starting so I said I'll check back later no problem .... Yes problem $46 for returning truck with same gas level I got it. Yup one and done with U-haul. GO PENSKE! ??

Todd M. le

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Le client n'a pas laissé de commentaire.

William A. le

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The online reservation software was a bit clumsy -- got dropped twice. When order was placed, still got sidetracked with some other request ... Not related to order (?). Service at pickup and drop-off was Excellent. I enjoy the team on 6th Avenue, have worked with them for years and Never had a bad experience.

Jacqueline M. le

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Le client n'a pas laissé de commentaire.

Carl C. le

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Drop off after hours is complicated by lack of parking in front of the shop. Not because there are not enough spaces but because people not doing business with UHaul are parking there....

justin C. le

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Always have had a great experience with this uhaul location. I’ve rented two trailers from this location and will do it again

Bernard J. le

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I found the location attendant to be quite pushy. The electrical connector for the trailer was damaged. One of the four connectors broke off inside of my new trailer hitch. The attendant was rambling about how the trailer had worked for the previous customer. If I had time to go another location I would have.. I had to fix the problem myself. She wanted to switch trailers instead of taking the time to see what was wrong. I will not go there again..