Le client n'a pas laissé de commentaire.
Willie I.
Customer Reviews for Diamond Storage LLC
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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I dropped the truck off after hours. They charged me a cleaning fee and will not respond to email or call explaining why. I swept the truck and cleaned the cab. Still waiting for a response.
Allen L.About the make of the equipment, since the cargo trucks are made of old fashion dashboard without USB charging port, can the car lighter USB adaptor be provided to charge phone when using gps?
Ademola A.Your location charged me for two days that had been arranged previously at the pickup location. After being transferred five (5) times - Britney helped refund the charge. Carlos - at U-Haul Truck Share was unprofessional and seemed molested I was asking for attention to the erroneous charge.
Juanita U.Great truck
ROYAL A.Keep doing what your doing! Great experience
DAVID P.Everything was great at pick up.
Keldrick W.This rating is for the overall uhaul experience. Here are the following issues: the price is to high. The pick up was not smooth or easy. The app failed and is still failing. The receipt I was emailed is unreadable on a mobile phone. Truck shook when brakes applied.
Keith B.Continue being perfect
Michael K.I will definitely use this location again.
LISA P.This was a difficult move. Diamond Storage/Uhaul worked with us every way. They sold me on uhaul only in the future. Thank you for your excellent service.
WESLEY F.Drop was not convenient to get to from the house. There was a few closer stores
FRANKIE S.Ruby V. is a wonderful person that I dealt with at the pickup location, she deserves praise for being helpful with all questions regarding trailer hitch and even showed how to hookup, check and de-couple the trailer properly.
Nghi H.I love the no contact uhaul where you can do it on your phone! So simple and easy!
Aaron G.Wonderful and easy transaction. Thank you
AMELIA T.Drop off quick and easy.
Bertha C.Courteous and professional service. Extremely satisfied.
David R.Trailer had taillight not working, no offer to fix problem. Was told uhaul would pay for ticket if was stopped. I have had a problem on my last three rentals, uhaul needs to stop using 3rd party locations they do not check equipment properly.
ROBERT W.Representative that helped us wasn't wearing a mask but was otherwise great
Chris C.Nice
Larry J.I rented from another store, but when I arrived to pick up the trailer I was sent to the Man el store 20 miles away.
Darin K.Overall location customer service is great. Overall truck satisfaction was not very good.while unloading truck noticed all my boxes and furniture and mattress was all wet.truck has a hole in roof which leaked while raining. After turning truck back in notified employee and she took picture of hole and notified u-haul.
Don L.Everything was great, I was able to pull into the space with having to back in the car hauler I had.
ROY P.Give accurate information don't cause extra stresses
ELLISA W.Attendants are very friendly and the truck is clean.
Erwin P.Very courteous and helpful..quick service...
Cynthia E.Excellent service à la clientèle. They went above and beyond to accommodate my move. Thank you!!
Mark W.Ruby was professional and very easy to work with.
Roderic W.Excellent service à la clientèle.
Schena S.Excellent attention and really cheap ...
Thelma T.Old trailer with smaller roller door - was expecting larger door version.
Gregory C.The equipment is I. Extremely poor condition, numerous damage, difficult controlling the equipment with the auto. This equipment has to be remove from inventory and do not allow another rental
Angel B.Excellent service!!!
Lloyd C.Great service
Lloyd C.The rental location was great dealing with U-Haul did not make me want to rent with them again.
Sarah J.Double check what is it in reservation, i reserve a dolly but it wasn't on the truck
Elmo P.Not a thing very personable
paul R.Good customer service I had a very good experience with the company I leasing the U-Hall Thanks
Diamantina R.customer service was fantastic. The gentleman that was working was very nice and helpful with any questions that I had. I went into the office and everything was ready. When I got into the vehicle, there was bottle water for me. That was a nice refreshing surprise and was well appreciated when I was moving the furniture in the hot texas sun. I would recommend this uhaul rental place and I will be back .
CHRISTINE S.Very friendly and helpful staff, will do business with them again
Joshua H.Employee processed my return incorrectly, triggering a late charge. Now I'm battling the company trying to prove that I did not return it late and trying to reverse the late fee. When HQ couldn't find the equipment in their system, an employee called me. I told her when and where I returned it but she couldn't find the location in their system. She did nothing and allowed the late fee to go through.
Roma B.Great Service
Robert C.Over all was a great rental until I webt to turn it in the odometer aDds 100 miles needs to be recalibrated I only went 236 bot 336 miles so they got another 68. Dollars
Cathy W.Attendant was very helpful.
Robert H.When offering Self check-in it would be nice to have a notification of what is required regarding taking pictures, having a reference to answer the phone , etc. to cut back on time and any barriers.
Brittany H.Best service I have ever had at a U-Haul. Fast efficient very friendly. I highly recommend this location to anyone who wants a trailer or good service. Also great storage prices. They are opening another larger storage place soon....
joseph F.Ryan great guy friendly service assisted me with every need and question hooking up the trailer. Great Job!
artemio P.Ruby, I believe that was her name, was outstanding. Keep employees like her and your business will flourish!
Boris J.