Évaluations des clients Exit 1 Storage LLC
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Témoignages des clients récents de Exit 1 Storage LLC
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Joan O. le
The roadside assistance was terrible. The customer service for the phone was terrible. I was hung up on multiple times. would not rent uhaul again
Shayla C. le
Super friendly, super helpful, and quick! Would recommend
Timothy Neal C. le
Place could have smelled better instead of the employees tobacco snuff spit. Also I was dealing with a guy with a dip in. I could understand if I went to a car garage to rent this U-Haul but it’s a nice looking Storage unit.
david e. le
Excellent facility that is state of the art. Climate control that is superior, modern storage units plus easy access.
jim C. le
Just keep up the personal touch with customers! Your staff cares about the customer!
jason L. le
I rented a box truck for two days then rented a pick up for 8 days I had to pay 727 bucks which I thought was crazy high I’ll never use uhaul again
Tamberly M. le
Customer Service was excellent.
Mary Rose R. le
They are meticulous. Not a large parking area but probably adequate for location. I am also renting several storage units. Very nice.
Nathan G. le
The only reason for the bad review. We went to turn it in and They made us take it to another location 9 miles away.
Tonya Dawn H. le
Didn't schedule right. Didn't tell about deposit
Shannon S. le
Better way to check in the trailer
Anne H. le
The drop off location we were given in Maryland was closed. I called our u haul folks and they gave me another location that was close to us but they would not take our truck. We finally called the UHaul number avnd drove 20 minutes away to drop off our truck. No problems there. They told us they had moved from the location on our contract. Please update your website.
jennifer C. le
I doubt there is a better Uhaul and storage facility in the country. I used Exit 1 for Uhaul transportation twice and for one of their climate controlled interior storage units. TOP NOTCH with both services. They are efficient and friendly, and the vehicles and storage units are spotlessly clean. I really appreciated the cleanliness of the vehicles and storage units. The storage units have a perfect temperature, ease of secured entry, elevators, numerous flat bed dollies, loading area, and great lighting. Perfect perfect perfect! Look no further for storage and Uhaul services. Morgantown is very lucky to have Exit 1.
Joanne B. le
Na
Douglas B. le
Great customer service, thanks!
Kelly C. le
The ladies in Morgantown were great!! No problems. I am very upset I booked Fairmont & had to drive 30 minutes to Morgantown. People I spoke to on phone were not helpful at all!
pat R. le
Nothing. Easy to find off the highway and personnel received the drop-off quickly and professionally.
Brenda A. le
Very clean and units are temperature controlled. The staff was friendly and efficient.
Jeremy C. le
We did not utilize the storage unit and would like to cancel that reservation for a refund.
Margaret M. le
We had an excellent experience at Exit 1 storage and would recommend it! Very attentive staff, clean air conditioned facilities and free furniture dollies that made moving in easy and quick.
Yann N. le
This is a great location. The man I spoke with was very professional. He explained everything thoroughly. He took me around the facility as well and told me what to expect. I recommend this location.
Christy F. le
I ended up not renting the unit because my free month was not honoring my free month coupon for renting a uhaul
Allison D. le
This place is AWESOME! There are two codes to get into the building/storage unit, so I don’t have to worry about my items, and the inside is well lit and clean! They provide dollies, too.
Jennifer C. le
Best place you will ever find. CLEAN, convenient, easy access, nice staff. I wish every town had such a nice facility and offered such great service.
Heather P. le
Did not need the unit after all. Staff was very helpful over the phone I’m getting it canceled.
Walt R. le
The folks at Exit 1 Storage were great! They made the whole process very easy.
Kevin T. le
Excellent facility, clean, and looks brand new
britani p. le
Wish the elevator was in
rebecca l. le
Nice facility with easy access.
rob G. le
Check-in was easy and the folks in the office were friendly and helpful! I have rented storage units a few places around town in the last couple of years, and this was by far the best experience.
anthony b. le
Nicest people and clean and secure storage.
lisa b. le
I liked that music was alway playing, especially gospel. It was soothing.
Robert W. le
This was everything we were looking for and more. The facility is clean and secure and as a bonus they have everything needed to help move.
Sarah T. le
Great company to deal with. Friendly and helpful staff. Amazingly clean storage units. Easy access to the building 24/7 with the security codes. All around great experience.
Marga H. le
This location made my unit move in and U-Haul return extremely easy, easier than I feel it would have been at another location
Thomas H. le
Staff was pleasant & very helpful. The facility is clean, indoors, & convenient. Overall process went very smoothly.We’ve never used a storage unit before and the worry was taken away with this choice
gail g. le
Facility was clean, felt secure, and easy to access. The employees also provide great customer service. If we need a rental unit in the future we will definitely come back.
Stephanie D. le
Location is clean, well lit at night, convenient to move into. I would be happy to rent this storage facility.
JULIE P. le
Online reservation system made reserving a place easy. Also having sunday office hours is helpful since most moves involve the weekend. Thanks!
MEGAN AND FRANK H. le
Sharon and James are fantastic! We are treated like family. Easy access and just off exit 1 from I-68. We have had several units across the US and this is by far the best! Spot on pricing.
jessica d. le
This storage unit made my moving situation very easy. The staff was extremely helpful and the building seemed very secure and well lit!
mya m. le
I hate being poor. If I had the money i would still be renting a space. All of the items were my mothers. She had a stroke and I am trying to sell her house. I had to put all her items in storage.
Damian P. le
It was a very nice place. The employees were nice and helpful. They helped me get a unit that was perfect in size for what I needed. Will use their services again if needed.
Jason S. le
Perfect spot!
Janet E. le
Very clean, temperature regulated, and secure unit! The music was also enjoyable too. Definitely recommend!
Kaitlyn M. le
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courtney f. le
excellent experience. Will definitely use this facility in the future if the need arises.
Kaitlyn M. le
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