The lady at the front was friendly and service was quick.Lisa V.
Customer Reviews for EZ Self Storage
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Killen, AL 35645
Services dans cet établissement :
- Lun - ven : 8h am à 5h pm
- Sam : 8h am à 12h pm
- Dim : fermé
- Inspection gratuite du remorquage
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Nothing,Great service an Wonderful people to rent from,5 âââââSAMUEL P.
Le client n'a pas laissé de commentaire.Tasha Y. | Expérience générale
Le client n'a pas laissé de commentaire.WARREN B.
I have rented from this location numerous times. I have always received the best customer service. And never a problem with tge equipment. I HIGHLY recommend this location to anyone.KIMBERLY J.
Everything was excellent! Thanks for all your help ! LarryLarry M. | Expérience générale
Always a pleasure doing business with them!TIMOTHY M.
Very friendly and helpful throughout my dealings with them.ERNEST B.
Young lady receiving the truck didn't seem to be concerned with anything. When I returned the truck she just said OK. I then asked her to come look at the truck and told her there was a appliance dolly in the back, she seemed annoyed. I ask for a receipt via email but never received one. I called the pickup location and they emailed my receipt. MerciLouis K.
Kind helpful serviceRichie A.
Excellent customer service. I have used this location several times and will continue to do so.Anthony Y.
U-Haul's mainframe computer was balky, delaying our departure by nearly an hour. But the dealership worked around it by using their phones.John S.
My location was moved from Florence, Alabama to Killen, Alabama, forcing me to change my scheduled time for the movers to be at the loading location two hours later. It was moved from Florence to Killen because the Florence location did not have a truck ready for me. I went the day before to check on the reservation and this alone saved me from embarrassment and a potential moving disaster. I had made the moving reservation in plenty of time to get the equipment to the scheduled location. The folks at Killen were very wonderful and understanding. Still highly recommend them.Richard W.
Le client n'a pas laissé de commentaire.Billy P.
I rented a car hauler you got too many regulations we took to long to read it you need to stop all that done I won't rent another one from youthomas C.
Le client n'a pas laissé de commentaire.David L.
Le client n'a pas laissé de commentaire.Scarlett J.
Le client n'a pas laissé de commentaire.THOMAS D.
Everything was first class. ThanksROBERT D.
Le client n'a pas laissé de commentaire.Jerry B.
Le client n'a pas laissé de commentaire.CAMBY S.
Great owner/manager, very professional and offered his help beyond the call of duty, great guyðŸ‘Joan V.
not have truck available 45 minute trip from home to pick up truck.Gregory H.
Le client n'a pas laissé de commentaire.RONALD J.
Le client n'a pas laissé de commentaire.RONALD A.
Le client n'a pas laissé de commentaire.James W.
Very friendly staff!ROBERT S.
Le client n'a pas laissé de commentaire.JOHN C.
Le client n'a pas laissé de commentaire.MARGARET C.
Le client n'a pas laissé de commentaire.TOMMY V.
Le client n'a pas laissé de commentaire.DONALD W.
I know this is picking but where we picked up trailer there was a large mud hole. It stuck to our tires with gravel. When we left it ended up hitting out truck. Our truck is only a 2018 and we take very good care of it. Was not pleased when rocks hit our truck. Also I sent pictures of the wheels on the trailer. They are badly rusted.PAUL M.
The staff at EZ Self Storage were very friendly and helpful!DOMINICK G.
The folks at EZ Self Storage are awesome. They make renting a Uhaul (in my case a trailer) super easy. Leave things exactly as they are, they do an excellent job!GLEN S.
Great Job ..WILLIE C.
Great personable interaction! Highly recommend this location!EVELYN H.
Le client n'a pas laissé de commentaire.Robert T.
Nothing this place was greatWilliam A.
Le client n'a pas laissé de commentaire.Robert B.
Fuel hand did not workNorma T.
The only problem I had was with your online pick up and drop off system. It would not allow me to pick up the vehicle because I kept getting an error message stating I was at the wrong location. The manager of that location, whose name I do not recall, took it upon himself to personally resolve this issue. He was able to process my pick up since I was unable to do so through your online program. He assured me that I was at the correct location. He should be commended for his excellent customer service!Robert B.
The online rental process is cumbersome and it took over 20 minutes for some to review and approve the rental. Even though this delay was no fault of mine, i was still expected to have the vehicle back at the scheduled time. I don't plan to and will not recommend anyone use the online rental process.Marcus H.
Le client n'a pas laissé de commentaire.Jackie G.
Le client n'a pas laissé de commentaire.Kevin W.
Rate higher there thuan few miles awayCarolyn M.
So easy and convenient! Thank you for a wonderful experience.Rhea P.
Nothing at all. Wonderful customer service!! We will definitely use this location for any of our future needs!!Ben H.
Le client n'a pas laissé de commentaire.Connie B.
Le client n'a pas laissé de commentaire.Jonathan B.
Le client n'a pas laissé de commentaire.Casey R.
We rented a 6 X 12 open trailer with ramp to pickup a 4-wheeler 1 3/4 hrs away. The ramp opening is 4'9" and the wheels measured 5' across. Needless, to say we were unable to use it. That is a major flaw with uHaul advertising. Other than that, the folks I dealt with were super-nice.Sophie R.
Le client n'a pas laissé de commentaire.barry O.
I reserved a trailer at a location near my residence. The day before pick up I received a text saying I had to pick it up at a different location. I was no particularly upset with that even though it was an inconvenience. When I arrived I observed an abandoned lot with two small trailers and a car dolly. There was no one present at the location nor did anyone answer the phone. I had to contact the original place i reserved the trailer from explain the situation at which point the entire reservation had to be redone. I had to hook up the trailer by myself. There was nobody to check the condition of the trailer or any of the normal check off list items. The inside was absolutely disgusting and required me to sweep and hose down. I attempted to get some sort of discount because of everything I had to go through and was told they don't and can't do it. Needless to say I am highly unsatisfied with everything and I will not be using U-Haul again for my big move in 3 weeks.DAVID H.
The gentleman who helped me could not have been more professional! This is how a rental should go on a weekend with a tight schedule.Greg G.
Le client n'a pas laissé de commentaire.Sergio C.
Le client n'a pas laissé de commentaire.Deneen H.
Very professionalAudie M.
To busy to go over vehicle or even stop to discuss bill. Most likely I was over charge.Robert H.
Le client n'a pas laissé de commentaire.Matt H.
Le client n'a pas laissé de commentaire.Joseph B.
Excellent and professional serviceHisham B.
Le client n'a pas laissé de commentaire.SHERRI R.
Le client n'a pas laissé de commentaire.Michael B.
Manager/owner was so friendly and nice. Wonderful place.Virginia D.
Le client n'a pas laissé de commentaire.Maryalice L.
Le client n'a pas laissé de commentaire.Hunter A.
Le client n'a pas laissé de commentaire.Marvin G.
Le client n'a pas laissé de commentaire.Daniel L.
Le client n'a pas laissé de commentaire.Michael C.
Le client n'a pas laissé de commentaire.Steve N.
Le client n'a pas laissé de commentaire.William M.
Very friendlyRalph B.
Le client n'a pas laissé de commentaire.BRIAN C.
Le client n'a pas laissé de commentaire.BRIAN C.
Le client n'a pas laissé de commentaire.SUSAN M.
Le client n'a pas laissé de commentaire.Dakota M.
Le client n'a pas laissé de commentaire.Susan K.
Use these locations anytime a move is to come about. They are very helpfulBILLY G.
Le client n'a pas laissé de commentaire.Stuart D.
The lock down strap on the passenger side needs some work. I was able to use it but it was very difficult to operate.Bobby M.
EZ Self Storage at 161 Commerce Way in Killen, AL is a great place to rent a UHaul. They are friendly, courteous, and go out of their way to make sure you are taken care of.JASON J.
Le client n'a pas laissé de commentaire.Shonnie S.
Very pleased during my use of the storage building!!DENNIS H. | Expérience générale
Le client n'a pas laissé de commentaire.Jeff O.
Le client n'a pas laissé de commentaire.Wanda G.
Le client n'a pas laissé de commentaire.brad B.
Le client n'a pas laissé de commentaire.John P.
Good service, good rate, will use again.ALLEN W.
Le client n'a pas laissé de commentaire.Daniel G.
Thanks everything was great, very good vasillety.CHARLES R. | Expérience générale
Will not be going back to where I went to to rent the uhaulPatricia P.
The dropoff person was rude hateful and very snotty i will never dropoff there againbetty J.
Everything went well. We moved only a short distance, but I assume a longer move would have gone well too. No trouble with any of the equipment. The big truck performed well. Big trucks do use some fuel, but it carried a whole house full of furniture, etc. I was satisfied with the entire process. Not super expensive.Ronald C.
Le client n'a pas laissé de commentaire.Mary P.
Le client n'a pas laissé de commentaire.Daniel G.
Le client n'a pas laissé de commentaire.Janice A.
Le client n'a pas laissé de commentaire.Bryan C.
No complaintsClarence M.
Le client n'a pas laissé de commentaire.Georgia C.
Le client n'a pas laissé de commentaire.Jim C.
Everything was great! Thanksgary B.