Le client n'a pas laissé de commentaire.
Kim B.
Customer Reviews for Gelinas & Fils Inc
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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The app doesn't work properly. Using Safari instead of the app, why having an app then?
Simon M.The truck wasn't clean. I wouldn't normally mention it, but since I had issues with the gas, I think it's worth mentioning it was dirty (left over tim horton bag, wood dust, etc.) The real issue is that I filled the gas where it was and the person in charged said it wasn't. I took pictures before and after to show him and he still refused saying it was a hair lower than when I took it. I'm happy to provide pictures. Really didn't like how he handled it, from his tone to his carelessness.
marylse M.Seul bémole pour la reservation via le cellulaire les instructions pour compléter le formulaire pour avoir acces au camion sontben anglais j
Kévin H.I was suppose to take truck in Montreal. On thursday, someone told me there no truck for me in Montreal. There is one in Terrebonne, which is 20 miles north of Montreal. I hope it was the last time I rent a Uhaul truck.
LOUIS D.Bien
SuryaKumar D.Bon service merci
Dany F.The only problem was that the truck was covered in snow and I had to remove it with a lot of difficulties, not having proper tools to do it. In the instructions, it indicated that the equipment number was on the front of the truck, but it was in the back, so I spent a lot of time looking for it. The rest was fine.
Éric C.Nous avons laissé la clé dans la boite à clé. Celle-ci était bien à la vue et accessible.
CAROLINE W.Les camions sont vieux
robert L.everything was done good, impeccable service.
alain E.Very nice personels Wowwww 🤩
PASCAL ANDRE R.The truck was dusty in thé cabine and have not been clean for a while. You can do better.
Dominique G.Nouvel emplacement plus près de chez moi. Service courtois impeccable. Merci !
Robert T.Gas level was less than half full Windshield was dirty
George S.I wasted 40minutes in the parking lot, because the app and website didnt want to register the face picture. Luckily I was able to rush what I had to do and drop it maybe 2minutes before the end.
Maxime B.C'était Parfait, merci encore
Michel D.Aucune suggestion
ANTONIO G.The new reservation software and process is somewhat complex and caused much delay in the rental pickup process. It took almost one hour just to get things organized to finally complete the pickup transaction. The U-Haul representative was quite polite and comprehensive.
stephane L.