Customer Reviews for Gosine Corp
(Concessionnaire U-Haul dans le voisinage)

Évaluation :

4

We rented an utility dolly with our truck but it was not in there. I hope to get a refund for the charge.

Évaluation :

5

Satisfied with the service. Thank you!

Évaluation :

1

Owner was rude! Dropped trailer at 9:00 which is there opening hours. Nobody there to help take trailer off, I didn't know how! Personally I will never go back!

Évaluation :

5

The property was in a cluttered state

Évaluation :

3

The office was a mess but the uhaul vehicles were easy to get to in the lot. We did the transaction outside which was different but it worked.

Évaluation :

1

Was charge for a fuel charge even though I filled up and showed the chat person. Said I have to file a complaint...

Évaluation :

1

The person in the office only spoke to me over a speaker. He never opened the door or came outside at all. He just told me where to drop the trailer which I had to unhook and move around myself. Then I asked if he needed anything else from me and he said no and commented that no one was there who knew what to do (this was at 1:15PM on Monday). He acted very annoyed the two times I rang the bell and he had to talk to me. I left not being sure the trailer would ever get signed in as having been returned on time. Then my receipt showed it was turned in almost 24 hours later than it actually was.

Évaluation :

2

I would tell my friends to go somewhere else I had to practically unload the trailer myself The guy was too busy on his cell phone and told me they would also email me a receipt which I have not received and I dropped off a day early so I would not be charged an extra day I think I was charged anyways can you fix this problems thank you

Évaluation :

5

These guys were awesome! I was from out of state, picking up a 6x12 trailer for a one-way rental. Had a hard time finding the place because of all the road construction around it. They gave me perfect directions and even called back to make sure I wasn't lost. They had my trailer and rental equipment ready to go and got me quickly hooked up. I also needed some moving supplies which they had right there. Fortement recommandé!

Évaluation :

2

Van was dirty. Windshield was so covered with bugs, I had to ask for it to be cleaned before leaving. Filled up vehicle and it took almost 4 gallons for a total of 36 miles â€" REALLY!!! So that was an extra $8 in gas. Took it through car wash to return it “clean” as required - although the sun was out all day. Finally, returned in early afternoon â€" no one there, so couldn't close contract. Wouldn't use again.

Évaluation :

4

Staff very friendly.

Évaluation :

2

Went to the location 10 minutes before the time to close, and was needed to make the self-check-out since the staff refused to receive the equipment since was already going out.

Évaluation :

5

Have trailer hitches in stock. My trailer hitch was too big for the uhaul trailer and I had to cancel my original rental date to find a uhaul that had it in stock.

Évaluation :

2

Return location was difficult to maneuver the trailer requiring backing in on the blind side and in deep sand.

Évaluation :

5

The man who runs the business is very professional and love doing business with him. I will always rent from him.

Évaluation :

1

Reminded me of a prohibition speakeasy. Sleazy. No one around. Had to speak through a secure door with a speaker. Finally a guy showed up. Trailer worked well. Return was interesting. Again spoke through a secure door. Was told, through the door speaker “just park it where you found it, will check it in tomorrow”.

Évaluation :

3

It was late and dark with no lighting to help with checkout. Could not find the key drop box for quite awhile

Évaluation :

3

Actually give the truck you guaranteed me I would get

Évaluation :

2

We did get upgraded to a bigger vehicle because the truck we reserved was damaged, the upgrade was nice. However, the truck leaked some kind of fluid onto our driveway, so we are trying to get the stains to disappear or at least fade before the new owners close on the house.

Évaluation :

1

The owner, Bill Miller, was terrible. Called me an idiot. Threatened to charge me $45 for dropping of in spot other than where it was when hooked up. Was charged $20 after hours fee which did not apply.

Évaluation :

3

Was very Hard to get ahold off people

Évaluation :

5

Representative failed to latch the cargo bay door after checking the interior. It opened while I was driving to my cargo pick up.

Évaluation :

5

Nothing , great place

Évaluation :

5

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Évaluation :

1

Lots of notes in your computer system about the folks at the drop off location. Refer to those.

Évaluation :

4

Would have been nice to have had a quick explanation of things regarding the truck, Also, claim was for 10mpg, should actually be 8mpg for any person trying to budget their fuel and guage their gas stops on a long trip.

Évaluation :

4

Had problem connecting by phone with facility.

Évaluation :

2

Not a good location for return after dark. Ongoing major road construction in the area makes access difficult (google maps didn't work). The location had very little lighting, all sand, no tar, one sign on entry and no where else.

Évaluation :

2

No one on site during business hours. Ring doorbell used to contact operator who told me he was not there. No kidding….? Told me to park it by the other trailers. I could not do that because access was blocked by another rental unit. I bet he didn't know that. Only a “fail rating”.

Évaluation :

2

Clean up the place. Make it look a little more inviting. Be there during the open hours posted. At least answer the phone when a customer calls. I tried calling like 4 times with no answer.

Évaluation :

3

Rented 6' wide utility trailer with ramp to load mower. 54” wide mower won't fit due to rear ramp entry width of 5'. You saving some money so ramps are same side is misleading. I drove 40 miles to pick up mower and had to return trailer unused. Total waste of money gas and time. Trailer is a joke. You have a ramp means your driving something up the ramp and it's limited to 5' entrance. Trail only functions as 5x12 not 6x12. Very disappointed

Évaluation :

1

Owner needs to find a new line of work. He was not attentive to my needs. Time is money!

Évaluation :

2

i rented a cargo van. Indicator lights show "right rear tire low". Agent stated it was mechanical problem and did not need air. After loading the tire was visibly low. Slight rain that day had less than perfect visibility due to wipers needing to be changed.

Évaluation :

1

The office and property was a dump. Also, when I returned the trailer no one was there so I called the phone number for the business. I was told that the person in charge wouldn't be back for at least 1 1/2 hrs. Two other customers left when I did.

Évaluation :

4

The agent services got me was accommodating and professional.

Évaluation :

1

Office is a dump. Furniture pads were not ready when I arrived. Location is hard to find and not well signed.

Évaluation :

4

Busy place, but looked after satisfactory

Évaluation :

5

Had a great experience and had no issues with my rental,clean and professional service, associate was professional and informative Overall great experience. Also I really liked the mobile experience, pickup and drop off was smooth and easy, very user friendly.

Évaluation :

5

Hotdogs and Cold drinks

Évaluation :

3

cruise control

Évaluation :

5

Good experience. Same as last time I used this location and that is why I came back!!

Évaluation :

3

They were not knowledgeable on how to hook up the trailer to my truck. They had trouble getting the tongue up high enough to put on the ball. I hooked the chains up, because they didn't see nice, convenient loops attached to my frame. Really unprofessional, but polite.

Évaluation :

2

The rental process was easy and fairly quick. The issues we had was we returned the vehicle at 2pm which is about 4 hours after we picked it up and they stated it wasn't returned until the following day. Also, I filled the gas tank back up to where it was supposed to be prior to returning it and luckily took a picture with the mileage showing because they tried to charge me for not filling it up to where I should have. I was able to get a refund for that charge but it was an unnecessary step I had to go through! There needs to be someone available during the hours of operation to check in vehicles and make sure everything was ok rather than just locking the doors and telling people to drop the key in the drop box.

Évaluation :

5

A perfect place to store my car trailer. Easy access in and out anytime. Price is reasonable.

Évaluation :

5

I will continue to be a repeat cuustomer.