Customer Reviews for Gosine Corp
(U-Haul Neighborhood Dealer)

3 812 évaluations

39900 County Rd 25   Lady Lake, FL 32159

(352) 753-8495

Heures d’ouverture

  • Mon-Fri: 9 am–5 pm
  • Sat-Sun: 9 am–1 pm

Services dans cet établissement :

Pour nous contacter

(352) 753-8495

39900 County Rd 25
Lady Lake, FL 32159

Services dans cet établissement :

Heures d’ouverture

  • Mon-Fri: 9 am–5 pm
  • Sat-Sun: 9 am–1 pm
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
4

Le client n'a pas laissé de commentaire.

everett q 
Évaluation :
3

no one was at location

William G 
Évaluation :
5

The management at this company runs very smooth and very friendly. I've never had a problem with this company renting from them multiple times over the last 15 years. I highly recommend calling them for all your moving needs.

Paul B 
Évaluation :
5

Great experience!

Andrew M 
Évaluation :
1

Sign says open but no one is ever there. had to look all over for an employee... finally called and got help. Not a good representaive for Uhaul

Anthony O 
Évaluation :
2

My biggest complaint is that the company seemed to consistently try to increase the overall price. They advertise a price of $29/day, but with a fee for blankets, a 79 cents per mile charge, and other add-on fees my initial quote was for $64 (and that price was going to be higher except for my questioning how they got to that price). Then when I returned the truck they said I should just drop off the key and they would send me an email. That email then reflected a charge of $75 and no reason was stated for the increase. The truck was also in terrible running condition. The gas cap was broken and just hung there at the side of the truck. And worse, the check engine light came on shortly after I left the parking lot (the engine and transmission often surged).

Jeff A 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Ken B 
Évaluation :
1

Horrible the truck broke down an hour into our trip horrible customer service horrible spent 5 hours in a gas station until we had a replacement truck and then they did not have a tow dolly for it

Alfonso L 
Évaluation :
5

Nothing. I like this facility. Never any issues and the guy that owns the franchise is nice and friendly. I'm a return customer and this will be my go-to facility.

Charles R 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Carlos R 
Évaluation :
5

Excellent

James M 
Évaluation :
5

YOU DID PERFECTLY

Gerald W 
Évaluation :
5

Rented several U-hauls from this location. Always receive excellent service.

Larry C 
Évaluation :
1

AVOID. The office opens at 0900, on two separate days I called and they said 'we're open". Arrived approximately 1000 and no one was there. Called and they said "I'm on an Uber run, be back after 1200, come back then". Next day was a repeat and they had some other excuse and said come back or just leave everything there! GREAT WAY TO RUN AN OFFICE. Tried to charge me over a hundred dollars for furniture pads and said "if you don't fold them we'll charge you $25". Reported everything to Uhaul customer service which was shocked. Seems this location has issues.

Wallace P 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Alfred S 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Jeff H 
Évaluation :
5

Trailer lights were not working

Kevin C 
Évaluation :
1

No one was at location. Self check in on phone didn't work. This is no way to run an office.

Jeff R 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Cosina B 
Évaluation :
1

First I will qualify this review. ROAD construction was an issue and it took and extra day and THREE trips to get into the place to return the truck. Phone calls were not returned in a timely fashion, but I get it ....to some extent, this does not seem to be his only business. BUT I had to drive to and from my new home THREE times to get the truck returned. DUE TO THIS ISSUE the truck was SLIGHTLY below the 1/2 full mark (pick up gas gauge)...BARELY. This guy charges me 15 dollars (3 gallons). Was pretty much a jerk move and I will never frequent his service again. So I do NOT recommend this location or individual.

JAMES H 
Évaluation :
3

City closed the road into the place. Not a U-Haul issue but should notify renters of the difficulties of getting into the business. Address location for Apple and google maps is incorrect and places you into a trailer park about 1 mile from the drop off location. The U-Haul location has no address shown on business and I arrived during open hours and nobody was there to help. U-Haul central customer support was helpful

Eric M 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dale M 
Évaluation :
4

Le client n'a pas laissé de commentaire.

William M 
Évaluation :
5

The whole process was easy and ran smoothly, Good customer service

Ricky R 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James T 
Évaluation :
3

Le client n'a pas laissé de commentaire.

thornton m 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Wanda J 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Kidiji M 
Évaluation :
1

This whole rental experience was gorrible..too many mistakes, dropped balls by uhaul, overcharged...overdraft due to uhaul errors...no resolution yet...need to be contacted...863-440-4024

Michael H 
Évaluation :
3

The trailer I rented had a ramp that I needed to load a very large toolbox.It was so bent and had to go buy plywood to put it over the top so when I was loading it would not tip over. Also, the trailer I rented had a piece of cardboard and marker for a license plate. With all the road construction, the entrance for the facility is not accessible from the main road.

rick c 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nathan S 
Évaluation :
3

Not the fault of the store, but they are on a closed road and were closed for the weekend. Had to go through a parking lot of an adjacent business and down a gravel path to get to the location and go through the U-Haul app on my phone to do the drop off.

David M 
Évaluation :
4

My reservation was at a U-Haul location about half a mile from my house. However, instead of getting the trailer there I was forced to drive about 10 miles away to pick it up. While the store was fine, the drive was unexpected and not appreciated.

Steven P 
Évaluation :
4

Closed when I returned. Location area under construction and hard to see.

Kevin H 
Évaluation :
5

Le client n'a pas laissé de commentaire.

michael g 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Catherine R 
Évaluation :
4

Lower rental prices for 1 way trailer rentals

Dale G 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mahrad P 
Évaluation :
5

Quick and easy drop off and kind and knowledgeable associates.

William M 
Évaluation :
5

nothing owner very knowledgeable about equipment and helpful getting loaded and on the road, thanks

Jerrold D 
Évaluation :
4

Le client n'a pas laissé de commentaire.

EDWIN J 
Évaluation :
3

Le client n'a pas laissé de commentaire.

John J 
Évaluation :
2

Le client n'a pas laissé de commentaire.

David C 
Évaluation :
5

The trailer performed perfectly almost forgot it was even there The manager was pleasure doing business with

Wayne P 
Évaluation :
5

Fast and easy like it should be. Would definitely recommend.

Michael N 
Évaluation :
3

Le client n'a pas laissé de commentaire.

William S 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TIMOTHY E 
Évaluation :
4

Le client n'a pas laissé de commentaire.

rick B 
Évaluation :
4

Rental agent was fast and knowledgeable. Truck was clean and drove well. 8 miles per gallon is kind of weak but I was informed by the agent so I can't complain.

Dan H 
Évaluation :
5

Le client n'a pas laissé de commentaire.

THOMAS G 
Évaluation :
1

Hole in the wall office. Man was out at lunch at 2pm. Place had no signs where to pull to drop off. I ended up having to unhitch the trailer. There was no sign on the door indicating he was at lunch and the time he would be back. Just a dirt trailer parking lot.

Walter D 
Évaluation :
5

Very friendly and helpful

Steve L 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Daniel P 
Évaluation :
3

The truck had an oil leak that we were unaware of. As a result my new driveway is covered in oil spots. There are also 2 very large (dinner plate size) oil puddles.

Annie F 
Évaluation :
4

My host was very polite, and very thorough, the trailer was in good shape and generally clean! This location is currently (4/'24) the victim of road construction so it's a little convoluted to get to the lot, but once you figure it out it's simple!!

John k 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Kim K 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Carl S 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Elaine H 
Évaluation :
5

The gentleman in charge was excellent great personality and will use his rental again. John

John H 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John T 
Évaluation :
5

Very good

David F 
Évaluation :
4

Le client n'a pas laissé de commentaire.

EDWIN J 
Évaluation :
5

The attendant was quick and knowledgeable. Would definitely recommend to a friend. ☆☆☆☆☆

Christopher F 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert S 
Évaluation :
5

Very pleased with rental experience.

LARRY G 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TRACY P 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Theresa A 
Évaluation :
1

We went to this location (approximately 17 miles away) DESPITE a manned location LESS than a 1/2 mile from our new home. A paper sign said call this number with questions you could tell that even the posted operating times were there . That this location was NOT regularly maned U-Haul should be embarrassed!!!

Jeff E 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Soleil F 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Robert F 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kimberly J 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James T 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Ken B 
Évaluation :
2

I went to pick up the trailer. The license plate was expired by over a year. The representative said don't worry about it you'll be fine. Also, I want to return a couple of unused boxes that I had purchased from them and he stated that they do not purchase boxes back at that location.

Edward P 
Évaluation :
3

Check in app did not work

Peter M 
Évaluation :
5

Le client n'a pas laissé de commentaire.

arthur w 
Évaluation :
3

Dropped off car dolly on Friday and the truck on Saturday. Both days were after hours. I both cases the uhaul app would not work for check-in. it could not find location. It's not the fault of the rental facility.

Peter M 
Évaluation :
4

Le client n'a pas laissé de commentaire.

michael R 
Évaluation :
5

Quickly got me checked in and on my way! Return, just as easy! Will definitely use again!

William R 
Évaluation :
5

Perhaps make the returns check in a little easier. I had to wait about 35 minutes to return my unit. Your employee was working as fast as he could. Ten customers wanting to check out units and one (me) needed to return the trailer so someone else could rent it. Perhaps a check in board or use of an app to indicate the rental has been returned. Otherwise, very good overall.

Ronald L 
Évaluation :
5

Travis was very helpful and professional. I had to make a last minute change in equipment due to weather and Travis was very accommodating. He made sure I had everything I needed.

GARYJ O 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Richard K 
Évaluation :
1

I was told to return the vehicle topped off because it was given to me full. I dr I ve the 15 ft van 20 miles and it cost me.$30 to top it off which means either the van gets 1,5 mpg or I was.lied to and the vehicle was not full when I received it. Dishonesty is a deal breaker when it comes to earning my continued business.

Doug P 
Évaluation :
5

Le client n'a pas laissé de commentaire.

THOMAS T 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mark S 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TIMOTHY E 
Évaluation :
4

Le client n'a pas laissé de commentaire.

dennise m 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David P 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Donald A 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Anthony F 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DALE E 
Évaluation :
4

I have rented from this location before and always have had good luck. They always have more equipment then other near by locations and the staff has always been very helpful

Kevin P 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kevin V 
Évaluation :
4

Talk someone into getting the road open.

Gery S 
Évaluation :
4

The clerk was very friendly and helpful.

Diann B 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TIMOTHY E 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Bob F 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Thomas I 
Évaluation :
5

Le client n'a pas laissé de commentaire.

George C 
Évaluation :
3

Le client n'a pas laissé de commentaire.

connor d 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Douglas W  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Samuel L  |  Expérience générale 
Évaluation :
5

A perfect place to store my car trailer. Easy access in and out anytime. Price is reasonable.

JAMES S  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Thomas G  |  Expérience générale 
Évaluation :
5

I will continue to be a repeat cuustomer.

MATTHEW B  |  Expérience générale 
Évaluation :
5

Very friendly and helpful staff.

Alexander M  |  Expérience générale 
Non les évaluations ont été soumises pour cet établissement.

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