Le client n'a pas laissé de commentaire.
susan J.
Customer Reviews for Gosine Corp
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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They where great! Love this place â¤
fritz S.When I called on the phone, their voice message said they were open till 7p. I arrived around 2p and they were closed. Then my phone could not find their location to get it checked in. I dropped the contract and keys off in their drop box and hoped it worked out.
Guy C.Plemty of parking with a drop box. All good
Tommy H.No problems at all love that I can pic up at any time thank you
ISMAEL G.Drop off location. The resident was rude.
Jim D.If I could rate the facility it was great. If I was to rate U-Haul itself along with your customer service and mobile app I would rate a 0 out of 10. I will let everyone know what a nightmare it really is. Poor customer service make someone wait on the line for 17 minutes for no good reason for a mistake on your end.
Daniel M.Great service
wayne R.Angela was super helpful , very knowledgeable and very fast which is unusual in a rental place normally takes forever , here in and out in a split minute !
JAMESTHADDEUS D.Angela was fantastic!
Jeffrey M.Service rapide et convivial.
LESTER N.Great place to rent a U-haul. Have rented with him many times.
ERIC C.I made reservations online and the site isn't easy to navigate. It would show a different u haul service provider after making reservations with another. The site said it took a photo and the scan but had to do it over again at the dealers. I ended up calling to make the reservation. The person at the dealers was very friendly and professional.
John E.Fantastic Help, easy drop off. Will go here for future Rentals in the future
mike G.I was amazed to arrive at the drop off location and be greeted by an attendant outside that did everything quickly on a cell phone my drop off was fast and I was on my way quickly. I was very pleased.
John M.Cluttered… not allowed to park right outside office… but didn't know that…
MARIE P.Guy acted I he was doing me a favor by telling me where to park the vehicle. Lady on phone was nice and helpful.
Galey G.Your whole rental program.
Aida H.Once again, I was greeted in a friendly manner and the trailer I had reserved was indeed ready. I got in and out of there in under 10 minutes and the return was just as efficient. Merci encore!
Duane C.The UHaul website sucks. Anytime I needed to make a change I had to call. Website needs to be updated.
Laura F.Working with agent very pleasant
JOHN A.I don't need her office and possibly some part-time help with the people there
STEVEN S.Had to wait for them to get back from lunch for an hour. A little inconvenient.
Karrie D.The passenger door seal allowed a lot of air noise to enter the cabin. This wasn't too bad since I was only renting for a few hours and going a short distance. Had I been going across the country, it would have been unbearable.
CHARLES R.she was very nice
JOSEPH G.The sand parking lot for the trailers can be a challenge during the hooking-up-to-the-truck maneuvers, but it worked OK for me. Angela was especially helpful during my check-in, especially as she had several clients to deal with and handled each well. Merci encore!
Duane C.Angela went above and beyond in helping me with drop off. She alone will make your U Haul experience the very best possible. Would recommend this location to anyone as my first choice in this area.
MARK VINCENT S.I didnt catch the young womans name that serviced me .. but she was excellent .. hard working .. professional… and just left me felling that my poor marks on my ogden utah experience… were justified .. it is all about tge people!!
JOHNNY R.Staff was very helpful
JEFFREY M.I was in an accident and car and uhaul trailer was towed away. I contacted road side assistance right away and had to call the next day since the first person didnt complete the pick up. I finally reached someone and said they would have it handled and picked up. I was charged 353,00 $ for a cleaning fee when the it was empty and clean.
Michael V.Aucun
THOMAS K.All went well. Truck clean and as promised when picked up.
Steven S.NOT RECOMMNDED AT ALL IF IN A HURRY Charged me extra for gas when I even have a photo of where the gas lights were. Also gets a attitude on the phone because he told me to meet him then wasn't there when I get there.
Anthony R.This is one of those places that want to nickel and dime you. Signs all over 10,00 $ for this 20,00 $ for that Noone there when I dropped off. Would look elsewhere before renting here again
GEORGE G.Excellent service and customer appreciation looking forward to doing it again!!!!
Peter G.Again, still have not received my receipt for this move… I paid with a credit card in Norfolk, BA store…
BRADFORD S.The only issue that at had was that the truck was infested with roaches.
JONATHAN M.Good overall experience. Keep doing it for the next people.
Darrell C.The location looked a little sketchy, but the trailer was great and the people were nice.
Chelsea G.Refund me the day and a half that I was charged for
Marilyn A.The person who runs the UHaul location (I think it was the owner) was rude and not helpful at all. He gave both me and my husband attitude from the moment we arrived. We were given a faulty hand truck and until we brought it to the owner's attention and the brake lights were initially not working properly. Overall what bothered us most was the lack of professionalism.
April R.Worked out well. Dropped off got e-mail receipt. Easy.
KAREN C.Improve your website and your 24/7 check-in/check-out functionality. The agent was helpful but can't solve the defects of you inferior internet services.
Carl B.Professional and helpful
Patti W.This location needs to do something to lot where you pick up car tow trailers. I was glad I have 4 wheel drive to get out of soft sand. Looks like they are working on it. Hope so.
Larry G.Helped with the return even though they were closed.
GREGORY M.Very friendly help - no issues
John P.Location had a variety of vehicles and options available. Very convenient to my home.
Michael C.Staff was not very welcoming - could have been more friendly.
Kimberly H.Lot could be a little more organized.
DOUGLAS B.Even though the hours say they are open nobody is there. Trying to return a truck there wasn't easy.
Phillip K.Very Good service…owner knowledgeable and provided needed truck…allowed me to pickup day before to use to move furniture… Was not emailed final receipt as I had requested however.
EDWIN F.Answer the phone! Hook up the equipment... Check the lights Unload the equipment... Because we did it all And when I dropped off he was watching 2 older men hook up their own trailer but couldn't help me with mine. I unhooked and he yelled put it here it by him about 200ft away from where I unloaded it.. I'm a woman for one.. And 90 outside And we were over charged A bike trailer for 8 days 294 and has no customer service skills.
David H.Excellent service à la clientèle
Richard M.Never spoke to anyone.
PAUL STUART B.equipment was great and available exactly when required. I cannot think of anything that would make my rental experience any better.
Allen VRHS INC F.A perfect place to store my car trailer. Easy access in and out anytime. Price is reasonable.
JAMES S. | Expérience généraleI will continue to be a repeat cuustomer.
MATTHEW B. | Expérience générale