Évaluations des clients Gosine Corp

I have rented several times from this location. For whatever reason there has been a mechanical issue to contend with.

I have been renting from Gosine for the last ten years and wouldn't think of going anywhere else. They are dependable and a pleasure to deal with.

The trailer was good & operated without any problems.....HOWEVER, I WAS GIVEN A TRAILER THAT HAD AN EXPIRED LICENSE PLATE (2018). Unacceptable!!

EXCELLENT LOCATION, CLREAN EQUIPMENT AND FRIENDLY SERVICE. JC

it's close

Very happy with the rental experience

The worker was very, very rude and disrespectful. He started yelling at my sister stating she was talking too loud although she had on a mask and was standing over 6 feet away from him as she was speaking softly on her cell phone. He also yelled “it's going to take at least 2 hours to check you in so you better just check in online!” He only had 1 customer ahead of our check in. When my sister asked him to not be so rude and stop yelling at her he stated, “Trump should send you back to your country!!” I am very upset and disappointed in this experience and have never had such an awful experience as this one. I will never use this location again!!

Professional, knowledgeable, expeditious and entertaining

We've used Uhaul trucks for years! Never again for SURE! Making customers do check in and out using their phones is ridiculous and confusing! Plus last 2 times I was not alerted my pick up location was changed???? Driving 30 min out of the way to be told no you're at such n such location. Give me a break!! Never again!

Good

U-Haul rep was not on location at appointment time. I was delayed even further because when the rep did appear she first assisted someone without an appointment.

They are price gouging.. I returned the vehicle with the exact same amount of gas and a day early and they charged me for gas and the same price for the two days

Very shady area. Looks like a cheap motel. Very scary for a woman to go there and pick a truck up.

Location has very loose sand and is subject to vehicles being stuck.

None

We had rented a budget truck in advance for our.move day. Budget called that morning telling us no vehicle. Called uhaul and they fixed.us up. Everything perfect! I never use anything but uhaul. Your people saved our day! Thank you.

Directions was a little hidden hard to locate from the main highway 441/27

The truck needs a front end alignment. It was very hard to drive and kept pulling hard to the right.

The process was quick and easy.

The inside was clean but the outside like the drivers window needed to be clean. The operator of this location is nice.

They went and above and beyond. Outstanding customer service.

Nobodyin the office at 1 in the afternoon, mobile check in location didnt work and RUDE person to speak with when I called the #. TERRIBLE

She was very rude and hostile. Zero customer service skills and inappropriate

UHaul when empty makes alot of noise. Be sure to watch the fellow hooking up the trailer as it was helpful when dropping off. When packing follow the instructions as to weighting the load.

We dropped the truck off late evening. More lighting would be nice.

None

no issues

I could not access my contract until two days after I returned it

I always get only the Best at Gosine Corp. Only go there for my U-Haul needs. Thanks so much.

Everything was great. Hookup was explained and all questions answered. Friendly service.

explaining how the uhaul system works having to use a phone to return trailer would have been helpful, and not being rushed through the pick up process by the rep , he should have taken time to explain process instead

We were ignored when we asked for help ! And when we try talking to the man again he locked the door and was peaking through the window to see if we left!

I have rented U-Haul throughout the years. But automation has made it easier than ever to rent and return.

This location was very disorganized. Basically an unpaved lot in front of a residence. Didn't feel very safe here. I called ahead to notify the personnel we were on our way to drop off the trailer. The employee told me he would be on his lunch hour. Told me to drop it off & take a photo then I would receive my receipt by email. The email was not sent. I had to call the main Uhaul phone number and finally received it. I would not go back to this location.

Nobody would talk to us or check the trailer we dropped off.

The gentleman running around setting thing was excellent. He had 4 jobs at once and was working with everyone to get them out in a timely way. Great Employee

A VERY accommodating UHaul dealer! The best and friendliest location I have ever rented a trailer from. I use them about 6 times a year.

Location is. A little scary. Not very business like. Lack of cleanliness of building. Looks like an old run down motel. Man was nice enough. I just normally would avoid a business that looks like this.

Because of the virus there was no one on site to receive our truck and trailer when we arrived in the middle of the day.

It was okay. But owner could have taken more time to walk through with you the vehicle and answering questions. Pretty much did everything on the app. No receipt even after the fact

Every thing went smoothly. Easy to work with,

Nothing

Label the IN and OUT points on the driveway entrances. :-)

Was very helpful with rental. Went very smoothly.

Didn't have the 15' I reserved available. It had an A/C issue and was being fixed. Gave us a 20' Just ends up costing me more gas for a larger vehicle.

Very friendly and helpful staff.