I appreciate everything they did for mejohn R.
Trailer Rental & Towing in Lady Lake, FL at Gosine Corp
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Lady Lake, FL 32159
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 9h am à 5h pm
- Sam - dim : 9h am à 1h pm
- Retour client 24 heures
One-Way and In-Town Local Rentals in Lady Lake, FL 32159
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous offrons la plus grande couverture en Amérique du Nord!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
We have the largest selection in the industry!
Évaluations des clients
- 4,0 - Cote moyenne des clients
Dites-nous ce que vous en pensez.
Vos précieux commentaires nous aideront à mieux vous servir.
The entire rental service went very smoothly. I would recommend and used them again if needed. The Manager was friendly and very knowledgeable.Thomas M.
DO NOT GO HERE!! The man working there was EXTREMELY rude. My husband and I arrived to drop off our uhaul. (Mind you, we've never had a uhaul before let alone been to this location before.) there is no direction on where exactly to park the uhaul so we park it parallel to the building. There was a sign on the door that said "do not open the door. Ring bell for assistance." So we ring the bell. No answer. Meanwhile I can see in the distance, 3 people hitching a trailer to their car. After a few more minutes, we ring the bell again. No answer. But this time, one of the me ln that was with the couple hitching the trailer, YELLS at us saying "Can't you see I'm over here?!" I respond Back "I dont Know who you are. Please don't talk to me like that." How would I know he worked there? Also, if you heard us ringing the first time and you are busy, a simple "hello I will Be right there" would have been great. He finally comes over "what do you need?" I tell Him we are here to drop off the uhaul. He then points to a website written in a key drop off box and tells us to follow the directions to drop off and asks "Where did you park?" I show him. "No you can't park there. That's the other properties drive way. You need to back up and move it." (We have a 20ft uhaul with a car dolly attached.) I then Tell him "I'm sorry but we are not comfortable backing this up." He says "it's fine. You gotta move it." And he starts walking away towards where he wants us to move it to. I turn To my husband and jokingly say "I dont Want you to reverse and damage anything and us get charged $4k" the man then turns around and tells me "I wouldnt see a penny of that anyway so.." I respond back "what? Im speaking to my husband. What is your problem? Why are you so rude?" He responds "well you said something so Im going to say something back." Im like "yea that's not how customer service works." I could Still hear him talking back to me as he was out of earshot but I chose To just be quiet at this point. I have Never been spoken to like this by someone working customer service. DO NOT USE THIS LOCATION. EXTREMELY RUDE and disrespectful to customers. AWFUL "customer service". The actual location itself was dirty and disorganized. It looked like a junkyard. I do not know the mans name unfortunately but he was a middle-eastern man with glasses.Justin W.
Rental rate of $68 seems pricey for a little 4x8 trailer.Bill L.
Your rep was super helpful during the reservation process, but I could not get any help when returning the trailer. Your app would not show picture of proof of being clean. It just kept recycling requesting a pictureMichael O.
I dropped it off here because I found it was closest to our new home, once i got the lay of the area. There was no personal contact, just a voice that said to put the keys in the drop box. Had the voice asked my name and warned me that i was not on the list for their location and would pay an exhorbitant amount, i would have found the assigned place which was twice as far from our house. However, no such interaction or warning ever occurred.EDWARD K.
Called about cleaning charge and they said dog hair was in the cab. Told them I do not own a dog and had no dogs in the vehicle. Did nothing about it. I cleaned the whole vehicle out. Apparently I was responsible to clean up after the last person who used it too.Mike M.
They refuse to help me and others who came during normal business operation hours of aprx 2PM. Then when in frustation we just drop the key in the box they charge us an extra $20 for their assistance on the returned vehicle. I have been to them a number of times thinking I caut them on a bad day. But no it is the same story every time. I ring their door bell then a voice on a speaker says, "no one is here"!!! I will never go to GOSINE Corp on 39900 County road 25 in Lady Lake FL...Uhaul should pull all euipment from them and put them out of business. Plus, I found some one elses property in the truck and they did not want to hear about it!!!DONALD N.
I'm not a pro when it comes to parking with a trailer but the guy really helped me to put the trailer in the right location without causing any damage to my vehicle. Thanks so muchSean C.
Very easy and quick to checkin and pick up truckTony A.
During working hours 1pm, nobody was there to help disconnect the trailer.WIESLAW K.
Every other company I have used had taxes included in the price. You all charged taxes after the quote to make it look like you were in the same price range. On top of that you also don't provide unlimited mileage as the others (Budget and Penske). I am very disappointed in how you quote prices and do not include taxes at time of reservation. I would have to be in a bad spot to use u-haul again. I will not ever recommend u-haul either. I am disappointed and feel taken advantage of.Joshua L.
Deep sand in parking lot. Almost got stuck leavingJohnathan M.
It's all goodDale C.
Everything was perfect! Keep up the good customer service and care.Thomas W.
They took forever to come to door in the early afternoon. They were nice and understanding! They talked to me through a ring camera. It was fine!WILLIAM W.
After hours drop off. Celled ahead of time for any special instructions or concerns. Representative curt and short on phone. Could not find adequate space where told to park trailer. Overall experience with U-Haul not good. Demeaning and condescending email instructions. Was told I had to have my hitch verified before pickup. Went to 3 different dealers and was told they didn't do hitches. At pickup, hitch was not discussed. I believe the reason for this runaround was I refused their to buy their insurance.JAMES P.
Everything was just greatDeryck F.
Stay open when advertised Supposed to be open until Sunday 1pm. Arrived 11:00 am closed. Charged 25:: dollars to in unhook trailer & vehicle complete bull God BlessMark H.
None No issuesDonald P.
Drop off person was rude and dismissive. We felt like a bother. Location was an ugly mess. Litter, debris, etc. everywhere.Margaret W.
More paved or gravel areas at location. Otherwise, service and equipment were excellent!MICHAEL W.
Location not aligned with map apps. A little difficult to find.William M.
Used twice now, very pleased with service.David B.