Customer Reviews for Groetken Companies
(U-Haul Neighborhood Dealer)

72 évaluations

2520 Dakota Ave   South Sioux City, NE 68776
(Look for the flashing lights or DC Firearms sign)

(402) 494-6323

Heures d’ouverture

  • Mon-Thur: 9:30 am–4:30 pm
  • Fri: 9:30 am–4 pm
  • Samedi : de 9 h a.m. à 12 h p.m.
  • Sun: Closed

Services dans cet établissement :

Pour nous contacter

(402) 494-6323

2520 Dakota Ave
South Sioux City, NE 68776
(Look for the flashing lights or DC Firearms sign)

Services dans cet établissement :

Heures d’ouverture

  • Mon-Thur: 9:30 am–4:30 pm
  • Fri: 9:30 am–4 pm
  • Samedi : de 9 h a.m. à 12 h p.m.
  • Sun: Closed
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
3

Le client n'a pas laissé de commentaire.

Roger Schone 
Évaluation :
5

Everything was perfect

Robert Paulsen 
Évaluation :
5

Very satisfied with truck

Renee Minscer 
Évaluation :
3

Actually make sure the app is working and you can pick up your rental

Arcely Mayen 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Carie Ahlgrim 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Carie Ahlgrim 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MIGUEL RAMIREZ 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Keoka Zavadil 
Évaluation :
5

I had the rental set up for the U-Haul in Sioux City on Gordon Drive when I got there they informed me I couldn't rent from them because they only did local rentals went across town to Groetken to get the trailer and find out that the one on Gordon Drive would get the commission off of the rental and they would't even give me a trailer. Think you might want to see how many times they do this....

gary will 
Évaluation :
2

There was ice cream or some food item spilled on the passenger side floor. Ordered 2 utility dollie carts and 36 blankets and they were not in the vehicle. Check engine light was also on. Called into the 800 number and they told me not to worry and I can call back if I run into any issues. Not what I want to hear when I'm ready to move a family member 1 000 miles away.

Craig Wegner 
Évaluation :
5

Great service! No issues! Would definitely go there again.

Trish James 
Évaluation :
5

The lady that helped me get this tailer was excellent. Fast easy and she was willing to help in any way she could. Very pleasant and a great attitude.

Doug Ellis 
Évaluation :
4

We dropped off the trailer on a Saturday afternoon when the office was closed because we were done with it. I had previously contacted them to make sure they it would be ok and they said to drop it off in a specific area.

Scott McDowell 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Chris Zagorianakos 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Daniele Feenstra 
Évaluation :
1

DO NOT BE RUDE!!! ASSIST YOUR CUSTOMERS WHEN NEEDED!!! BE PATIENT WITH YOUR CUSTOMERS!!!

centel duncan 
Évaluation :
4

Le client n'a pas laissé de commentaire.

TERRY JOHNSON 
Évaluation :
5

Very positive experience at Sioux City, So Sioux city, NE and at the returning location in Fayetteville, NC. I had a tire damaged along the way. Very prompt response and service provider was professional, positive and took care of the problem right away. Thank you UHAUL.

Gwendolyn Drake 
Évaluation :
3

Called ahead of time to okay a drop off on Sunday even thought they were closed. Dropped off trailer at 1:00 p.m. and promptly called the store to notify that it was safely parked and delivered. Two days later I received a $20 charge for after hours drop off. I did the work. Employee/owner did nothing. Not sure how they incurred a $20 fee?

Todd Hilyard 
Évaluation :
4

It was very difficult to lift the trailer and hook it to my Jeep by myself because I had to pull it out of the snow and the trailers aren't exactly light. I had no one to bring with me to help and uhaul does not provide any assistance.

Mary Schumacher 
Évaluation :
3

I spent 40 minutes trying to get the lights to work on the trailer. I was finally giving up and decided to back my truck to a different trailer to determine if it was the trailer or not. I'm a farmer and knew the light on my truck worked, so this was part of my trouble shooting. The different tailor worked, so the staff member switched it out. I will say that I was very pleased with the staff, but dealing with a trailer that was not ready to go put me behind at least a hour and a half. I was very disappointed with uhaul for this reason as the equipment was not ready to go.

Jathan Chicoine 
Évaluation :
5

The lady in the office was professional and helpful.

Jessica Hanson 
Évaluation :
5

Le client n'a pas laissé de commentaire.

FRED NORWOOD 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rodney Reyome 
Évaluation :
1

I was charged for gas even though I brought the truck back with more gas than it needed to have so I was charged $70 extra that's uncalled for and I have pictures to prove it

Crystal Curtis 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BENJAMAN RICKERS 
Évaluation :
3

I reserved a 6x12 cargo trailer. At the location there was an older lady. She was asking if I have anybody with me to hook up the trailer. I said no. Why would I? She told me because nobody can help me to hook it up. She said it would be a lot easier to hook up the heavy trailer if somebody stand inside the trailer and the hitch lift up at the front. I was by myself and she didn't even offered to me to stand in the trailer. I had to lift it up from the ground by myself. The reservation should say to bring a body with you if you don't want to get pull your back.

Levente Toth 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Cindy Schuur 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Russ Mogensen 
Évaluation :
4

Le client n'a pas laissé de commentaire.

TERRY KEIME 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Dave Sandoz 
Évaluation :
5

Helpful. But when I ask why I the reservation was changed to a two day reservation when I would only have the truck for less than 24 hours she didn't have an answer, and left it as a 2 day rental.

Jessica Voigt 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Judy Easton 
Évaluation :
5

Was very happy with the equipment and customer service

Mindy Kramper 
Évaluation :
5

Le client n'a pas laissé de commentaire.

William Hrynciw 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kyle White 
Évaluation :
1

They were not staffed. Didn't have the cart I reserved. Couldn't charge me for a roll of tape in their system. I tried to pay but she couldn't do it. Then they call me to ask for double the price of what it costs at a U-Haul store. Charged me for too many days of trailer rental.

TODD OBRIEN 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David Heinemann 
Évaluation :
5

Very helpful and accommodating. Wouldn't change anything.

Glenda Evans 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Patrick Vogt 
Évaluation :
5

make sure no trash left behind.

David Heinemann 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rob White 
Évaluation :
5

Very helpful, friendly staff, easy to locate.

Jeremy Tucker 
Évaluation :
4

Truck smelled like cigarette smoke so strongly that it triggered an asthma attack for me. If your trucks aren't already non smoking they should be made that way .

Kimberly Belken 
Évaluation :
5

Have the added equipment available. dolly

Pamela Fleckenstein 
Évaluation :
5

I originally had a reservation at a location in Sioux City, IA for 7 am but was called at 8 pm the night before and told it wasn't available. I had to push back my original plans and drive further to pick up a trailer so I could move on time.

Ashley Dickerson 
Évaluation :
2

I was rerouted to the South Sioux City location. Upon arrival, already paid, the associate tried to get me to pay again. Then 2 dolleys that were rented were not enclosed in the Uhaul. I only had 250 miles but needed the dolleys to move. I had to drive 15 miles to get 2 dolleys from the Sioux City Gordon Dr location.

Victoria Figge 
Évaluation :
5

Le client n'a pas laissé de commentaire.

William G Hernandez Gamero 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Ronnie Houston 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Lora Lupkes 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Jessica Hansford 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MICHEL ROHNER 
Évaluation :
4

Le client n'a pas laissé de commentaire.

LARRY KAKACEK 
Évaluation :
4

Le client n'a pas laissé de commentaire.

SETH LEMBKE 
Évaluation :
5

nothing, worked great.

daniel miyagi 
Évaluation :
5

phone app not user friendly

daniel miyagi 
Évaluation :
5

No bad comments

ERIC DAVIS 
Évaluation :
4

It was closed when I dropped the truck off (Sunday), so I did it all through the app

Kevin Hamburger 
Évaluation :
5

Le client n'a pas laissé de commentaire.

William Hansel 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Christine Dekker 
Évaluation :
1

They didn't have what I reserved. I reserved a truck with blankets at another location to pick up I got an email to pick it up here but they didn't have any of the blankets at all and then she removed the blankets from my order so I had to rent them separately for more money.

CHRISTOPHER BANE 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TIM VARVAIS 
Évaluation :
4

Le client n'a pas laissé de commentaire.

KETINA TIBON 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MONA KRISL 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DEREK TOMLINSON 
Évaluation :
1

Not rape people on the rates

EUGENE SHOCKEY 
Évaluation :
1

Customer service person called to yell at me after I had already picked up equipment from location stating incorrect equipment was in truck. I had checked the back prior to this phone call and it was noted to have the equipment that I had reserved. She argued with me then hung up on me afterwards. I also had to drive an hour to get the truck and drive an hour back to the home I was packing up. I was then charged more money for mileage.

Aki Rosenbaum 
Évaluation :
4

Le client n'a pas laissé de commentaire.

John Michael 
Évaluation :
4

Great service and everything went as expected thank you very much

JEFFREY JAY BEINTEMA 
Évaluation :
3

There was one worker and it seemed like perhaps she needed more training.

SCOTT BRIGGS 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CORY GREENLEAF 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Collin Christiansen 
Non les évaluations ont été soumises pour cet établissement.

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