Team was Awesome
TROY L
Customer Reviews for Hands On Car Wash
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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I did an after hours return so I did not encounter the personnel
RONA RNothing. The entire process was outstanding, from pickup to the return.
FRANK DVehicle was given to me with transmission issues & the person did not hook up trailer right.
TYQUEL JThe young lady at the front desk was amazing. She answered all my questions and made sure everything was ready for me when I got there. I would definitely recommend this location to anyone needing to rent a U-haul. I returned my truck late at night. The back parking lot where my car was parked was well lit. That is very important to me as I am a single female.
JULIE CEXCELLENT Service!! I won't use any other location!
CHARLINE BGreat service
ALTROY SThe owner and staff were excellent. Best Uhaul experience I've had. Thanks so much.
JOYCE AThis place is always customer service oriented.
JAMES HThey were kind and patient. Friendly and helpful service! I definitely will be using this location in the future!!
CHARLINE BRien
IRA CThey are always very helpful Everytime I have rented uhaul here
JACKIE JVery professional and friendly quick pickup and drop off.
GORDON DContinue Excellent Customer Service....
ARCHIE GThe lady was helpful and answered my questions. I hope to use them again and I would recommend them to anyone.
TIMOTHY BProfessional environment is a key factor in determining whether the company is a good business leader. I was pleased with the results. Thank you very much.
PHILLIPPA N@ this location, Their is nothing to improve. Everything was UNIQUE..!!
CHARLES DEvery thing is always easy here , always helpful and always have traler s are trucks i need
JACKIE JCustomer service was fantastic! Very friendly! Definitely recommend!
JESSIE PVery helpful.
CAREY RThe gentleman who helped me was kind, courteous and very friendly. He made the transaction go smoothly. He was helpful and very professional. In the last 30 years of using Uhaul equipment this was the best experience yet!!!
KIMBERLY LNothing everything was perfect
KIMBERLY JHave more trolleys available 👌🏿
LINDA FGreat place for a Uhaul rental. Great service.
ADRIENNE RAlways a good experience
JACKIE JEverything was good , They always work with me and are very helpful and friendly people. I will be renting another from them this Saturday also. Thanks
JACKIE JVery hospitable and very helpful
ISA AProvide a unit that works properly. The worker also never checked if my lights were working properly.
JEREMIAH CVery friendly and knowledgeable people at the facility
KOREY JI love the addition of pickup trucks to your fleet, however they are never available! I rent regularly and the ease of a pu would be appreciated !
NADJA CThey were so nice and accommodating.
DESTINY AExtremely friendly & well versed in the business & area since we needed more information on the area we picked to move to. Well informed & greatly helpful! Will continue to use & thankful for them!
Lynn BI was able to complete my relocation with services U-Haul. It was easy to load, and provided a safe drive to my destination. The return was near my home,and I was able to quickly return the truck to this location.
JAMES WAlways a pleasure to drop off our U-Haul with them! They are very friendly and personal. Helpful in every way! Enjoy doing business with them & all of their employees! :)
Lynn BJust ensure your rate are correct before leaving and not being over charge for insurance...
TIMOTHY CRien
ADLINE WOwner dold me i couldn't change my payment card.
VERNON SI really enjoy dropping the U-Haul off at this business-oriented place. Feel right at ease when turning in the keys. All of the people are that work there are friendly and very helpful!
LYNN BSo do enjoy going to this place to drop off my U-hauls! They are very well dereversed on the needs of the customer as well as their own to making sure everything had been turned in correctly! A pleasure doing business with both location!
Lynn BThe person in charge of the business is very nice .
KIEYANA DOk
MARION MExcellent customer service!
VICTOR GAwesome!! Everyone there was super friendly & very happy with all of their help &&&&& they were more than happy to help us with our low learning of the technology we lacked in - without a snide comment!! Would absolutely go back there to deliver to them again & possible pay the extra to rent from them instead of Charlotte!
JAMES BTry nor blaming the customer for thing that staff should do like have the vehicle clean and without bugs before someone uses it. The owner of that particular being is rude and the staff nasty
CONTE'A BNothing.I am going back to rent three more times this month.
Jerry HI really can't think of a single thing that could be improved. The manager was super nice. They made me feel very comfortable. I would definitely recommend them.
PATRICIA PNothing, the service was more than I expected! I will rent from them again!
CLIFTON SThe mobile pick-up option could be a little better. The Mobile option was very slow and you would still have to go inside to speak with the front desk.
QUINETTA JRien
CHARLES MEverything was perfect
MARION S