Évaluations des clients HomeRoom Furniture Inc

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de HomeRoom Furniture Inc

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carlos W. le

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Le client n'a pas laissé de commentaire.

Don Y. le

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This was a 2nd location when the first location sent by UHaul did not have the trailer. Better communication from UHaul is needed to confirm the location of a reserved trailer.

Thomas T. le

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Earlier hours but understandable since Furniture Store Attendant went above and beyond with great help in rental procedure very helpful

Teruka S. le

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Professional customer service and faster processing

Bridgett D. le

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Le client n'a pas laissé de commentaire.

Ron E. le

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When I picked up the truck it was dirty and had mud all over it. When I returned it like it was I was charged a 25.00 cleaning fee.

Christopher S. le

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The back of the Uhaul was infested with roaches. I had to spend most of my moving time fogging the truck. Hoping I got them all and none are in my items.

EMMA M. le

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Le client n'a pas laissé de commentaire.

CHARLES S. le

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Le client n'a pas laissé de commentaire.

Teresa B. le

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Le client n'a pas laissé de commentaire.

Lisa B. le

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I reserved and paid for a 5×9 rental trailer online and completed the check in. I thought this would make for a timely departure from the business. I assumed that all I would have to do is sign the contract and wait while the equipment was hooked up. I waited as she went through each page on the computer she made several comments about how I had completed everything, paid for it and uploaded my driver's license front and back. I was then told I had to pay an additional amount; that she was unable to explain what it was for. Finally, after signing the contract and her gathering my copies she asked if I could hook up the trailer myself because her husband was out on a delivery. The weather was mid 40's and raining my biggest concern was backing my truck up to the trailer with no assistance and properly hooking up the trailer to my truck. I agreed to do it myself because I had no other options, if I wanted the trailer. I have rented a variety of moving vehicles and cargo trailers in the past and have NEVER had to hook up or do anything except drive the moving truck or watch as they hook up the cargo trailers. She didn't even accompany me outside to ensure that I had in fact hooked it up properly or that the trailer was in good condition. I am quite thankful that I did properly hook it up and made it to my destination safely. I did realize once I arrived here that I should have crossed the hook up chains in the event that the tongue become detached from the hitch it would have been able to cradle the chains and not hit the road way and potentially flip onto my vehicle. That is a really scary thought. Thankfully that did not happen. My opinion is that for safety reasons no customers should have to hook up their own equipment EVER!

Michael S. le

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Le client n'a pas laissé de commentaire.

Stephanie D. le

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Le client n'a pas laissé de commentaire.

chris M. le

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Le client n'a pas laissé de commentaire.

dawn W. le

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Le client n'a pas laissé de commentaire.

Linda H. le

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Le client n'a pas laissé de commentaire.

Martha C. le

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Le client n'a pas laissé de commentaire.

Sparks C. le

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The truck was not at the location I requested, it was about 15 minutes further from my house. Also, they didn’t have the appliance dolly I requested. I had to drive the 26 foot truck all throughout town to THREE different locations to get one. The last place that had it was 20 minutes from my house. Total, I drove around for an hour burning gas and using up miles before I got to actually use the truck.

MARK D. le

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Le client n'a pas laissé de commentaire.

Michelle C. le

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We dropped off at night and put the key in the slot. No interaction with employees.

Carroll M. le

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Le client n'a pas laissé de commentaire.

marquis M. le

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Le client n'a pas laissé de commentaire.

tan T. le

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Le client n'a pas laissé de commentaire.

Terris C. le

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I say nothing, everything was perfect!

slyvia H. le

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Le client n'a pas laissé de commentaire.

Lynne M. le

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Great!!

Jeff B. le

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The lady that rented me the dolly was very professional, friendly and helpful

Shameka T. le

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Le client n'a pas laissé de commentaire.

James U. le

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Nice person checking me through at pick up but I was put off from the location I rented from which I was not real happy about. Someone said the order indicated I had been spoken to or left a message but that is inaccurate. Supposedly it was because they did not have the size I reserved, but then when I went to the other location, neither did they. While they did provide me the next larger size at no extra charge, it was way more trailer than I needed and also there was no one there to help me mount it (it was WAY too heavy for me to lift and there was no jack). I had to leave and come back again with help, so 3 stops to get a trailer I reserved the previous week. There was someone there who could help when I returned it but I had already made arrangements for help. Just seemed like a cluster in several ways. The trailer was in good shape and performed well though.

lester V. le

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I was surprised to see that this is a very small and poorly stocked drop off location. I did not see any identifying signage. The service person knew what to do to check my return vehicle and I was pleased. I was expecting a full service supply center. She sent me a receipt by email but I was unable to open and view it. That is why I am responding to it by way of this survey.

Annie H. le

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Le client n'a pas laissé de commentaire.