This guy was fabulous. The stupid app was as helpful as Traffic was earlier, it failed. Couldn't check the truck in. THANKFULLY the man was a doll and manually checked it in. He was the only thing that went right with the whole ordeal. U-Haul will not be in my future lol not like they care. But Budget or Penske can take my money. U-Haul has changed. They need more people like at this location, and less like A Kut Above and less like the Traffic Dept
Katrina V.
HomeRoom Furniture Inc
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Anniston, AL 36201
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- 5,0 - Cote moyenne des clients
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Not a thing as far as I'm concerned.
Myra D.I don't see a need for improvement
Arvetta L.The u-haul trailer part that has the coupler is too low to the ground.
Jaleesa E.Things were going great until location computer froze up, they called U-Haul tech support, they had same problem, called Edward or Ed, he had problem but found a way to get contract complete. Location implied that computer system has problems. They were very calm and professional. The trainee was listening to her supervisor and followed all instructions. After that all went well. I have been at other businesses who's employees had no idea what to do. They overcame a difficult situation. They were polite and helpful.
Thomas G.