Customer Reviews for Jack Rabbit
(U-Haul Neighborhood Dealer)

357 évaluations

4902 US Hwy 17 N   Brunswick, GA 31520

(912) 289-4296

Heures d’ouverture

  • Mon-Sat: 7 am–9 pm
  • Dimanche : de 8 h a.m. 7 h p.m.

Services dans cet établissement :

Pour nous contacter

(912) 289-4296

4902 US Hwy 17 N
Brunswick, GA 31520

Services dans cet établissement :

Heures d’ouverture

  • Mon-Sat: 7 am–9 pm
  • Dimanche : de 8 h a.m. 7 h p.m.
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
1

There is a locate much closer to my drop off destination, so I don't know why I had to drive 30 minutes to get to this place. Makes no sense. The fellow at this location is not warming and inviting. He is telling you where to put it with Noah assistance at all. The grass field is completely flooded and muddy. I was only comfortable because I had four-wheel-drive.

Ron Altman 
Évaluation :
2

Wet muddy field. Personnel not helpful.

Ernest Lunsford 
Évaluation :
3

The store employee was a mean old cranky dude who looked hungover. He charged us insurance when we said no . Never again. I told all my facebook friends to avoid this place.

THOMAS WOOD 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert Hudon 
Évaluation :
3

Truck parking area was a mud hole.

Anthony Chiarello 
Évaluation :
5

PROBLEM WAS THIS WAS NOT WHERE I WAS SUPPOSED TO DROPOFF- I had to drive 30 min away because the RESERVED drop off was full- AND the next closest one to that was Full! VERY INCONVENIENT WHEN MOVING- I planned on dropping off taking 30 min- not 1,5 hrs!

iva lord 
Évaluation :
4

Service à la clientèle

Candace Curry 
Évaluation :
5

Customer service THE BEST ALL GLYNN COUNTY

jorger franco gonzalez 
Évaluation :
5

Le client n'a pas laissé de commentaire.

VINCENT VIA 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Fontaine Souther 
Évaluation :
1

The staff had no idea what to do. I had to unhook my own trailer with no help. No one checked me out at all.

Alicia Mason 
Évaluation :
5

Meet all of my needs for an in-town move..

Derwin Dossett 
Évaluation :
5

they made it very easy and quick to rent. A trailer will always go back there.

Billy Smith 
Évaluation :
3

It was after hours so I can't say much. When I spoke with the guy the next day he was friendly and professional.

Woody Thomas 
Évaluation :
5

The staff is well trained and informed.

John Keene 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gloria Steen 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brian Tansey 
Évaluation :
1

The man behind the counter, who also was the cashier for the convenience store, told me to park it neatly next to the other trailers in the field next to the store and make sure it was clean and swept out. All he did was ask for the trailer number. Didn't help or inspect the trailer.

Lawrence Cashen 
Évaluation :
2

I didn't have the truck or the supplies I requested. The door handle was coming apart and I had to go to Jacksonville 1,5 hours away to get supplies I needed.

Lance Krpata 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Vita Walker 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Don Divinity 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Charles Rucker 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Richard Thompson 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Stephanie Hurst 
Évaluation :
2

Still waiting on my money only like 54 bucks but damn quick to take but slow to give back BS that's why I wish I could of just paid cash

Joseph Morris 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jeffrey testement 
Évaluation :
4

The mileage on the rental vehicle is incorrect, and the website added safe trip fee when we removed it off. The checkin counter and staff were professional however the rental vehicle has engine checked light on.

Nichanart Tansinp 
Évaluation :
4

Did not have the furniture dollies and pads I ordered.

Michael Chapman 
Évaluation :
1

I had to hook up the trailer, unassisted, and pull it out of the mud. The proprietor gave me zero instruction on using the built in tie downs, they did not check that the trailer was connected correctly. They did not verify the lights were functioning. I would never rent from here again! This person will send people out with zero validation the trailer is safely hooked up.

Robert Hopp 
Évaluation :
1

I was billed for over double the miles I drove. And was pretty much told that's what it is

JIMMY DINKINS 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James Rogers 
Évaluation :
5

Easy pick up and return !

THOMAS WOOD 
Évaluation :
5

Chip was excellent..

Maheshwar Pandya 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Faustino Gonzalez 
Évaluation :
5

The man at the store was very pleasant and efficient. will visit next time

James KNIGHT 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Thomas Atwood 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dwayne Jacobson 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOHN SUTTON 
Évaluation :
5

Excellent customer service.

JOHN SUTTON 
Évaluation :
5

Process quick and equipment easy to use

Charles Aldridge 
Évaluation :
5

Put a $20 a day rental at this location its sad that there are only two $20 away rentals in all of Brunswick and that the rental locations that have them are only open till 12:00 .you need more $20 a day rentals here.

Perry Hall 
Évaluation :
1

Customer service and communication. 1/10

Jesse Cothran 
Évaluation :
5

I reserved a 9-ft cargo van from altama Avenue Brunswick Georgia U-Haul when I arrived to pick it up they had already rented it previously to someone who extended the cargo van for more hours causing me to not get what I had reserved, the person who rented the cargo van should not have been allowed to extend the rental because I had already reserved it for the next day U-Haul has inconvenienced me and millions of other renters by allowing people to extend equipment that is already reserved for the next customer, I had to scramble to try and find another vehicle, I will definitely try my best to never use U-Haul again because of this policy of allowing someone to extend a piece of equipment that has already been reserved for the next customer. U-Haul should not have inconvenience me because I already had this equipment reserved instead U-Haul should have inconvenience the renter who was in possession of this equipment by telling them they must return the equipment at the end of their contract because the equipment is already been reserved and promised to the next customer U-Haul did not mind inconveniencing me but they refused to inconvenience the renter that is in possession of the equipment that is a stupid and inconsiderate position that U-Haul has in regards to their policy

david carter 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Antonio Bruno 
Évaluation :
4

Good job both of the two times I returned supermover trucks to this location. It is a convenience store also so you can buy needed gas and grocery items. Owners are friendly and courteous. We moved to a nearby neighborhood and plan to deal at this store regularly.

Michael Hannah 
Évaluation :
3

The individual who rented us the equipment was nice -no issues. The EQUIPMENT however was BAD!

Laurie Poole 
Évaluation :
1

I returned the trailer and was told by the gentleman to line the trailer up with the others, back it up and sweep it out. He never offered to come out to help me. Nor did he even check the trailer. I am a 68 year old woman who needed assistance. He was awful!! I will never return a trailer here.

Susan Geeslin 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dwayne Jacobson 
Évaluation :
5

Le client n'a pas laissé de commentaire.

josh foster 
Évaluation :
5

Le client n'a pas laissé de commentaire.

delores littles 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mary Parker 
Évaluation :
5

Le client n'a pas laissé de commentaire.

elmina hawkins 
Évaluation :
3

Le client n'a pas laissé de commentaire.

RICHARD JACOBS 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SUSAN NUNN 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Alfreda Littles 
Évaluation :
5

Fast courtesy and convenient

Jackqueline Dixon 
Évaluation :
4

Le client n'a pas laissé de commentaire.

ivan gotay 
Évaluation :
5

Helpful with getting Cleveland location and drop off

David Mobley 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Faustino Gonzalez 
Évaluation :
2

Le client n'a pas laissé de commentaire.

juanita johnson 
Évaluation :
3

Le client n'a pas laissé de commentaire.

John Dalton 
Évaluation :
5

Le client n'a pas laissé de commentaire.

carmen dozier 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Timothy Jones 
Évaluation :
4

Need lights in the parking lot.

Larry Demery 
Évaluation :
5

They are so helpful.

Henry Aldridge 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Bard Wiesen 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Susan Graeser 
Évaluation :
5

I requested a dolly when making reservation, they didn’t have one at pick up.

Margaret Armstrong 
Évaluation :
5

Great job

Vincent Barrows 
Évaluation :
1

Check that equipment is functional when it comes in. Check that it is installed correctly on the car. Train people. Do not rent to me a trailer that comes off the car as this one did; it could have caused a very serious accident if it had slide across the road instead of off to the side of the road. The replacement trailer leaked rain into the top and caused $300 of damage. It could have been worse.

Frank Hamilton 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Stephen Huettner 
Évaluation :
3

Improve parking area

Larry Norvell 
Évaluation :
1

Hello, My experience with this location was horrible, when I arrived the equipment that I had requested was not ready, I had to assemble the equipment myself. There were not any instructions or directions as to how to properly assemble the equipment. I would like to request a full refund and to speak to someone regarding this service.

Jakhiry Johnson 
Évaluation :
3

The gentleman that assisted me was very pleasant. The whole process was very easy.

MICHAEL FLATT 
Évaluation :
3

The parking area was very muddy and I had to walk through the weeds and jump a ditch to keep from getting my feet wet.

Robert Fontenot 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kevin Smith 
Évaluation :
3

Lot needs gravel , lots of rain lately, but lot is still new

DONALD DEUEL 
Évaluation :
5

Nothing to improve.

phillip parker 
Évaluation :
1

I had a reservation at Storage by the Sea 11 but the truck wasn't returned on time by the previous customer so there was no truck. The assistant called places to find one, she was very helpful and is excluded from the opinions answered.The reservation was for mobile pick up at 6:00pm, luckily I got off work early enough to make it by 5:00 bifore they closed. Otherwise I would have been without a reserved truck. The assistant at Jack Rabbits, the alternative location, was rude, in our interaction both picking up and returning. Because of the unreliability of U Haul in this experience, and the lack of care,tone in speaking, attitude, lack of professionalism I will choose another company the next time I am in need of a truck.

Elaine Alexander 
Évaluation :
2

My reservation was all messed up which lead me being in the uhual pick up place for two hours. This pushed everything back so I don't get done unpacking until 1am. They charged the wrong card without asking first. In the end I wasn't offered any kind of discount or apology from uhual themselves.

Kiana Sims 
Évaluation :
5

Personally helped and I did not need to use the App. Fast and efficient

Bradley Camp 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Faustino Gonzalez 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Eric Hughes 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Terry Hughes 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Robert Hewson 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Paul LeGrand 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Chad Lawnichak 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gerrick Jones 
Évaluation :
5

My granddaughter recommended it to me and we used to move was very nice people. Would use again if I had too

BYRON HOLMAN 
Évaluation :
4

Le client n'a pas laissé de commentaire.

WILLIAM KAISER 
Évaluation :
3

Le client n'a pas laissé de commentaire.

James Colson 
Évaluation :
5

Nice people good service

John Ferguson 
Évaluation :
5

Excellent service, quick check out. Overall a awesome experience.

phillip parker 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DAVID ROSEVELT 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Alfreda Littles 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Charles Laporte 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jim Kilbride 
Évaluation :
5

everything was perfect

Michael Fleming 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Clark Campbell 
Évaluation :
1

I had been quoted a price because my truck was not returned. They charged me the 39,99 per day and 0,99 per mile. It was supposed to be 29,99 per day and 0,79 per mile. I have the store and left a message but no return call.

James Dew 
Non les évaluations ont été soumises pour cet établissement.

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