Évaluations des clients Kens Food

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Kens Food

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Sterlen J. le

Évaluation :

Have the truck ready at the appointed time.

willie W. le

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I reserved the truck 9/30/19 for 9/31/19 at 10 am. I got there to pick truck up at exactly 9:50 am on the 31st the truck that I had reserved didn't arrive till 11:15. I had gotten dropped off at the location so I had to stand in a liquor store for over an hour i will never use this location again

derrick J. le

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Le client n'a pas laissé de commentaire.

Steven H. le

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nothing to improve

Krystal F. le

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Clean the truck out and provide correct information about the truck.

Kaila V. le

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Le client n'a pas laissé de commentaire.

Steven O. le

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Tried calling the location to find where to stage the van to return and employees barely understood or spoke english and it took a while to drop off keys as well cause they were talking and making jokes with each other

WILLIE F. le

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Le client n'a pas laissé de commentaire.

Dharmpalsinh D. le

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good

Janine D. le

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My experience with my U-HAUL rental was a great one. I believe a large part of that had to do with scheduling through the Uhaul reservation department. The costumer service representative asked a few questions and in less than 3 minutes, she gave me three locations that had the size truck I needed. The representative made my reservation over the phone. When I reached Ken’s Food (off site U-Haul rentals), Ken had everything ready and I spent less than 5 minutes in the store. The truck I used was a newer model. It had a few amenities not commonly found in the ‘OLD SCHOOL’ trucks; spot for charging phones, cup holder, both adjacent to the driver’ seat. I would definetly would use them again!

Sharon S. le

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Le client n'a pas laissé de commentaire.

lois J. le

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Be prepared if someone have a reservation check in and check out.

Desmond W. le

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Good services ,good people

Tanya P. le

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I reserved a truck in advance pickup time 930am and when I was on my way to pick it up .I received a call telling me that the truck was not there it had not been returned. And I had to call around at the last minute trying to find another ONE at a different location which was much farther away from my move.And was not given any compensations for my inconvenience. VERY NOT PLEASED!!! NEVER HAVE HAD THIS KIND OF EXPERIENCE WITH YOU GUYS BEFORE!!!

Lenese C. le

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Put the wrong drop off location on contract and told me it wouldn't matter but after taking to uhaul customer service and 2 different departments I was told to call them back and request for them to update the drop off location to avoid expensive fees

Jarren M. le

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Fast easy and friendly

Javier A. le

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Le client n'a pas laissé de commentaire.

Larrice S. le

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Le client n'a pas laissé de commentaire.

Lydia B. le

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Uhaul needs to evaluate their trucks the steering on these trucks horrendousyou can tell that they don't take a Min to get wheel alignment but through the grace of God I made it. Have a great day

David L. le

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Supposed to pick up in Hammond location and as I am parking in the lot at 7:50 am for an 8 am pick up, I get a text saying they don’t have it and to go to Harvey for 10 am pick up. Totally messed up my whole day by 2 hours, not to mention this is the second time they have done this in 4 months. What’s the point of making a reservation for a location and receiving a confirmation # if you don’t stick to the agreement.

MILKA J. le

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Le client n'a pas laissé de commentaire.

Phillip W. le

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Everything went well- Overall a Great Experience.

Gwendolyn P. le

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Better customer service.

Michelle G. le

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Le client n'a pas laissé de commentaire.

Gabriela S. le

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I would recommend this to anyone because at list you know we’re your thing are. Not like the moving company that I had they are very nice at first but after they have your thing’s they are ass holes they tell you that your things will get deliver within five days and it’s not true you have to wait he’s three weeks to four

Shae J. le

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my reservation was "lost" it took me a total of 5 hours with customer service to fix the problem. most of the people at customer service were rude and hard to understand. I was given the truck a little under 1/4 tank of gas in it, returned it the way it was received and was charged.... i was also quoted $694 on the phone and it was $805. this entire experience was a disaster and completely over priced. dudes at kens were nice and helpful. that was the only positive thing i could say.

Annette M. le

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It was not a good experience it was dirty and I was nervous to get out of my vehicle. I had a issue with my bill but wasn't comfortable talking to the manager

Kelly I. le

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Le client n'a pas laissé de commentaire.

Robert F. le

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Truck swept and cleaned... waiting on the $25 cash back

Thomas K. le

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The location is in an area that has a high-crime rate.

Burnedean T. le

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Le client n'a pas laissé de commentaire.