Évaluations des clients Kings N Queens

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Kings N Queens

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Brittany H. le

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Business hours for this location state that they close at 5p Mon-Sat but when we dropped off the Uhaul at 4pm on our return date, we called several times but no one was there to verify our return and we were charged for 2 additional days! When I called back to that location the person who answered the phone was mid-conversation with another person and still talking to them while I tried to explain what I was calling for. Before I could even finish explaining my situation, she told me to call the Uhaul customer support stating “I can’t refund your money anyway.” I called support and talked to Beyla who was very helpful and got me all squared away! It seemed like this happens all the time and I think it’s important to verify with the clients on their returns before charging the card on file!

Barbara C. le

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they didn't have truck ready was on empty when we picked up gave us wrong keys at first uhaul in savannah not so great... :(

Barbara U. le

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I have to applaud you on your customer service. Both with the uhaul 1-800 number and the people were we picked up the truck. I was amazed at the level of respect everyone at kings and Queens showed to my mother and I. I recommend this location to everyone. Thank you for everything you did for us during the storm in Savannah on Oct 5th.

Cory M. le

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I only requested a uhaul for one day and got a quote of 178 and it wound up be over 200 dollars I was livid. Will never get from here again.

Mary E. le

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Van was new, clean and overall a great experience.

Daniel S. le

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Le client n'a pas laissé de commentaire.

Sharika H. le

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Le client n'a pas laissé de commentaire.

David P. le

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Le client n'a pas laissé de commentaire.

Roberta K. le

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Le client n'a pas laissé de commentaire.

Sandra B. le

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Le client n'a pas laissé de commentaire.

Jeffrey B. le

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Le client n'a pas laissé de commentaire.

Sriram V. le

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Le client n'a pas laissé de commentaire.

Jadyn S. le

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Le client n'a pas laissé de commentaire.

Lewis G. le

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The customer service was terrible! The owners are rude. The truck was also not ready at the correct pickup time. Lastly, I was extremely overcharged for services I did not have.

Lauren B. le

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Le client n'a pas laissé de commentaire.

john G. le

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I called o reserve this vehicle from this location because it was near my Home: They told me the vehicle I wanted wasn’t there and that actually they were all gone and so I called 1800gouhaul. For some reason when I called that number I got the vehicle they said was rented and have no idea why they lied at the local facility. The woman who checked me in wouldn’t print my receipt and made me come behind the desk to take a picture with my phone since she didn’t have paper. The vehicle was a day late and despite payment through the entire rental I received a text message in poorly written English saying the vehicle would be reported stolen within the hour. A little extreme. When I arrived the gentleman aggressively began pointing out tiny dirt marks calling them dents and insisting I had caused these claim worthy damages. He grabbed me by my arm and I had to tell him to please stop touching me physically. He spoke down to me and stormed off with out offering info on final charges. Love uhaul , wont ever rent from this place.

Wendy D. le

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Le client n'a pas laissé de commentaire.

Emily N. le

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Le client n'a pas laissé de commentaire.

Wesley T. le

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Le client n'a pas laissé de commentaire.

NATASHa T. le

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Le client n'a pas laissé de commentaire.

wendy F. le

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Truck was dirty from last customer but they washed it and vacuumed out - very friendly people. Helpful in adjusting mirrors and helping me back up. Definitely recommend ??

Jacorie T. le

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Le client n'a pas laissé de commentaire.

Joseph G. le

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More options!

Lynne L. le

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Le client n'a pas laissé de commentaire.

Amie B. le

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The woman there was friendly, but was not there when we first arrived. The location was disorganized and messy. The truck had the low tire indicator on. We called U-Haul and they said to put air in the tire and see what happens. We continued to check the air pressure along the way, but the light never went off, so we drove 900 miles not knowing if the tire was going to go flat at any moment and the indicator light overrides the odometer, so we could never see our mileage. It was not a great experience.

ELVIA A. le

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We got really good service and the people were so kind, friendly and respectful. I highly recommend them.

Glenn H. le

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Le client n'a pas laissé de commentaire.

Shelly B. le

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"system" was down took 30-40 min to get me checked in. Then they couldn't find the keys to the truck. They said they left them in someone's car (they also wash cars), so waited an additional 30-40 min while they drove around town to find they key. Finally brought the truck out and just handed us the keys. No walk around no instructions, nothing. The truck had less than 1/4 of fuel and sounded like the transmission was about to fall out. We drove 77 miles and had it back in 3-4 hours. My bill was 260.27 DOLLARS!!!!! Charged me $115.00 for using 7-8 gallons of gas!!! I recommend them for cleaning cars but NOT Uhaul

Caleb S. le

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Le client n'a pas laissé de commentaire.

jackie Y. le

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The Location was Perfect because I stayed right down the street from where i was moving from.Staff was Lovely,Service was Excellent.I was able to get a truck in a very short time frame because i was moving and had already missed one appt for truck pick up at 10am on Ogeechee Rd. Overall ill definitely use them again and Recommend.

Malcolm G. le

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Le client n'a pas laissé de commentaire.

David G. le

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Le client n'a pas laissé de commentaire.