Rude, bad customer experience, unclean vehicle, right mirror broken thus difficult to drive. Attendant Never available on the desk. Does not pick calls. Will never pick a vehicle from this place.
Prateet B
Kings N Queens
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Savannah, GA 31404
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Évaluations des clients
- 3,5 - Cote moyenne des clients
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This is the third time I have rented from this location in the third time that there has been some sort of drama or additional charges placed on my bill… This time, upon receiving my bill I noticed that the site had added an equipment coverage for $15 that I did not authorize…I received a call from customer service of which the agent was not of any help and said that he would have to escalate the issue… It’s pretty simple… I didn’t elect the coverage in the site added it after the fact and charged me
Nolan HHORRIBLE!!! Went to drop off a trailer “during business hours”. Doors were locked and no one was there. The building looked like an old, abandoned building that hadn’t been operating for years. Other people were there wanting to pick up equipment who couldn’t. This is absolutely the worst place to choose to pick up or drop off Uhaul equipment. If I could rate it less than poor I would. This place was a joke.
CRAIG CClean the cab and back someone needs to check it bc if I walk into a rented truck and it smells like cigarettes and the back is slick with oil and dirt it hasn’t been cleaned. And fix the mirrors like I shouldn’t rent a truck with a ducktaped together mirror that is not fixed
Connor CThe location was closed even though it allowed me an in person check in when I reserved. The truck was dirty and smelled. There was damage on it, that I did record. Will probably not use this location again, which I had used before and had a wonderful experience the first time.
Becca R