Le client n'a pas laissé de commentaire.
AMY P
Customer Reviews for Knuckleheadz Garage LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Fantastic service all around!
Cindy Hwe were informed the morning of pickup we had to take truck to different location, had to call uhaul and tell them were were taking back to our chosen location. the location we dropped off no one around, neighbor next door came over to tell us what to do
Thomas CI found out by stopping by the previous day that my rental trailer was not available at the requested location even though the reservation had been made over 1 month before. I had to drive 35-40 minutes back and forth to a very remote location to get it and I had to do it one day earlier in order to match with my moving plans. Plus I had to find a safe location to park it overnight (requested location was in town). Equipment was damaged when I picked it up. (damaged door hinge). I found out when we loaded the trailer.
Renaud GYour team was very helpful and got me going in minutes. The return process was seamless.
Paul DI did not get the size truck that I needed. I was told I would get an appliance dolly added in for free due to all the complications, but that never happened. Constant scheduling and pick-up and drop-off location changes. Overall, the whole experience was frustrating.
Jaime MWe were sent a text to drop off at this location. No one was there and so we went online to drop it. This was not helpful to us at all. It was the morning so some one should have been there. We would not use this location again. I would prefer to go into Janesville and have someone to help us.
Michael C