I was told we could easily change the drop off location and extend usage. Could not easily do this. Had to turn in the existing trailer and drive approx. 20 miles each way to rent another trailer and unload and load a new trailer.
RAYMOND F
Customer Reviews for Lube Masters Stuart Place
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher
Fabulous service by Mike.
Tomas CGave me a trailer with bold tires. An hour into my move one tire blew out
Michael VEvery thing was great, fast & smooth on both ends of travel
Max SFabulous service by Mike.
Tomas CThe worker had me hook up to the trailer before inspecting it. After I pulled it out of the area (10ft) I started checking it out. The latch was broken. No where to put a lock on. I told him and we put it back and unhooked it. He gave me a better one and then I left.
FRANCISCO FNothing , I got great customer service keep up the great work. The gentleman that helped me rent the U-Haul was very helpful . And went out of his way to make sure the trailer was hooked and the lights were working.
RENE MTerrible customer service. I made an online reservation and when we got there to pick up trailer, they wanted to charge us triple. They were trying to take advantage of a senior.
Jesus MI dropped off the truck. No communication.
Jorge MTires on this trailer are worn and appear that they all need replacing . I had a blow out during use. The trailer was also dirty when I picked it up.
ISRAEL DGreat customer service,,,
Juan HThe shop was great. Unfortunately, my profile was flagged for some reason and the uhaul representative that spoke with myself and the shop representative was rude and refused to allow me to speak to a supervisor regarding her unprofessional behavior. After attempting to prove my identity as I was informed that my information was compromised and being used by multiple people the agent then lied and claimed that was never stated. Had the shop representative not been as equally frustrated with the agents behavior and apologetic for the circumstance I would have taken my business elsewhere. This agents behavior is affecting this local business and shedding poor light on uhaul.
John RGreat service
Janet CThe staff was very friendly and easy to get along with. The equipment was in better condition than even some of the other U-Haul places we have used. We will definitely go here again.
JANET EXxxx
Alberto MVery convenient location for my neighborhood. Excellent service.
William PThey won’t even help me even get military discount when they did before now, all of a sudden do you wanna do it anymore that’s a bunch of bullshit I’ll never go here ever again
Ryan GThey were awesome good people
Oscar LGreat service, fast pick up and drop off ! I'll b renting soon again !
BERNARD GFriendly and fast service
Isa TIt’s great and fast service
DANIEL LXxx
Alberto MExcellent service… didn't just book the rental a rush away, took the time to hook it up and explain all the connections. Verified the lights were working properly and made sure for easy exit from the location.
keri oThe dollies and blankets that I paid for were not in the truck
Shin HFriendly and helpful
Alton BMike was great. Nothing to do to improve.
ralph bExcellent customer service and price
frank s